Philp M.
Smooth and easy purchase.
Purchased item
WalthersProto 920-42801 EMD GP9 with LokSound 5 Sound & DCC -- Boston & Maine #1745 (blue, white, black), HO
"Engine runs really well. And sounds great. Pu..."
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John G.
Good service and delivery.
Purchased item
Durango Press 42 RGS #2 PLOW FLANGER, HON3
"Looking forward to building a unique model. J..."
James T.
Ordered on line
Purchased item
BLI 7481 EMD NW2, ATSF 1217, Yellow Bonnet, Paragon4 Sound/DC/DCC, N
"!"
William (bill) K.
The purchase was smooth and quickly completed.
Purchased item
Rapido Trains Inc 320501 Noise Killer Foam Roadbed -- Mainline 1/8" 3.5mm Thick, 1-1/2" Top Width, 1-7/8" Base Width, 25' Roll, HO
"Very easy to install With latex caulk on Styr..."
Larry B.
Process was easy and everything arrived on time and was very well packaged.
Purchased item
Lionel O27 6-65020 Tubular 90-Degree Crossover Track
"Works like a charm and exactly what I needed."
Randall L.
Easy, complete with very good descriptions.
Purchased item
Kato 124mm 4-7/8" Crossing Gate and Rerailing Track, N Scale
"arrived quickly! great price!"
Hugh L.
good customer service. Replaced package lost in the mail.
Purchased item
Lionel HO 2454430 40' Steel-Deck Steel Mill Flatcar, US Steel
"good model"
Larri V.
Great experience, fast shipping, will buy from them again.
Purchased item
Moebius Models 1216 1952 Hudson Hornet Mel's Drive-In
"Great place to do business with and great pro..."
Jeff S.
Good selection.
Purchased item
BLI 7778 EMD F7A, PRR 9699A, DGLE Single Stripe, Paragon4 Sound/DC/DCC, N
"Great service and product"
Richard S.
Just as expected
Purchased item
Athearn Genesis HO G78593 Bay Window Caboose with Lights, Southern Pacific #4675
"Just what I expected"
Justin A.
Received my package with no issues and the engine was in excellent shape.
Purchased item
Athearn Genesis ATHG41175 HO U50 w/DCC & Sound, UP #41
"I really love this GE U50 engine. It is large..."
Dianne B.
Shipping was tad slow but you guys went through quite a bit down there.
Purchased item
Walthers Proto 920-110061 45' Difco Dump Car, British Columbia Railway #996166, HO
"Difco cars is what I wanted will get more and..."
Thomas B.
Easy web site to navigate.
Purchased item
Walthers Cornerstone 933-3891 Modern Shopping Center I -- Kit - 6-1/4 x 3 x 2-1/8" 15.8 x 7.6 x 5.3cm, N Scale
"Nice kit, shipped and received quickly"
Ken Z.
I made a mistake on my order and Factory Direct took very good care of me and resolved my order.
Purchased item
Revell 32382 Email Color, Wood Brown, Silk, 14ml, RAL 8001
"Factory direct took very good care of me.!!"
Donald S.
The product description was spot-on, my order was processed quickly and the locomotive arrived ahead of the scheduled delivery date!
Purchased item
BLI 8689 EMD SD70ACe, UP 1996, SP Heritage Paint, Paragon4 Sound/DC/DCC, w/ Smoke, HO
"This BLI loco is a great addition to my “alwa..."
James M.
You can’t beat the prices and fast shipping and don’t forget the 5 % credit with all purchases. Joe is the Greatest!
Purchased item
BLI 8679 EMD SD70ACe, NS 1047, Black/White, Paragon4 Sound/DC/DCC, w/ Smoke, HO
"Fast shipping! Good Price!
This is a great pr..."
Richard P.
Great experience
Purchased item
Design Preservations 30104 BLANK WALL, HO
"Needed this to finish a project. Great servic..."
Bruce S.
M
Purchased item
AMT Model Kits AMT1177 '65 Chevelle Modified Stocker 1:25
"Arrived on time and as described"
Anthony A.
Great store easy to browse around and find what you’re looking for…..
Purchased item
Athearn Genesis ATHG82277 HO P40DC, Amtrak/Phase III #813
"Great price fast shipping!!!
Will definitely..."
William K.
Easy ordering, good prices and quick shipping, great experience!
Purchased item
WalthersTrack 948-83003 Nickel Silver Transition Track -- Code 100 to Code 83, HO
"It is exactly what I expected, no more, no le..."
Vincent P.
Smooth Easy Transaction.
Purchased item
BLI 6274 GE AC6000, CSX #662, Boxcar Scheme, Paragon3 Sound/DC/DCC, N
"A really premium quality product. Looks Great..."
Bruce G.
Always is great. Timely and with no damage to the item.
Purchased item
BLI 7764 EMD F7A, ATSF 335, Bluebonnet, Paragon4 Sound/DC/DCC, N
"I purchased loco 335 with the intention of ma..."
Daniel B.
Shipment was timely
Purchased item
Atlas HO 851 Code 100 Right Remote Snap-Switch Track
"👍🏼"
David S.
Great service, prices and selection
Purchased item
Woodland Scenics A2744 Workers And Forklift, O
"Delivered promptly at excellent prices. Pack..."
Kevin M.
Easy transaction, and detailed shipping informing when it was on the way and when it was delivered.
Purchased item
(Brass Hybrid) BLI 7355 ATSF Blue Goose, #3460, 1951 - 1953 Appearance, Paragon4 Sound/DC/DCC, Smoke, HO Scale
"I loved this loco the first time I saw it onl..."
Barry D.
A good company to shop with!
Purchased item
Woodland Scenics JP5761 Extension Cables, All Scales
"Great product, quick delivery."
William H T.
Shipping Ground received was as expected….
Purchased item
Marklin MRK24360 3-Rail C Track -- Straight 14-3/16" 36cm, HO Scale
"I love this track! Currently using this trac..."
Thomas B.
Timely
Purchased item
Athearn Genesis ATHG64221 HO SDP40F w/DCC & Sound, EMD #268
"Looks good but haven’t put it on the club lay..."
Todd A.
Placed the order got a conformation number and within a week the item was here
Purchased item
MRC Railpower 1370 Powerpack with LED Pilot Light
"It does what it's designed to do. Very easy t..."
Chris G.
Freight charges are too high
Purchased item
Trumpeter EA-18G Growler 03206 1:32
"No"
Janet L.
Fine
Purchased item
BLI 8178 EMD F3B, SOU 4365, Tuxedo Scheme, Paragon4 Sound/DC/DCC, HO
"F3 A and B ready for service!!"
Michael R.
I was able to easily reach their help desk. I explained the problem with the locomotive and they replaced it. They did a great job. They even paid for the shipping back-and-forth.
Purchased item
Atlas 40005238 N SD-60M GOLD TRRA #4001
"Thank you very much for making that exchange..."
George H.
Always a good experience
Purchased item
Bachmann 69151 EMD BL2 - DCC -- Chesapeake & Ohio #85 (blue, white, yellow), HO
"It looks great and runs really good I just wi..."
Joseph R.
Good
Purchased item
WalthersTrainline 931-1400 Boxcar - Ready To Run -- Atlantic Coast Line, HO
"I love it and I hope everyone else does too"
George D.
Never had a bad experience with factory direct, shop here too many times
Purchased item
Rapido 042504 HO GE C30-7 - ESU LokSound and DCC -- Santa Fe #8051 (Early Version Warbonnet, blue, yellow)
"Great model very detailed down to the piping,..."
Dan K.
Good online store.
Purchased item
Kato N 10504US Pocket Line Series Steeple Cab Electric Locomotive, Kato Traction #50
"Good little engine. Using two of them to ru..."
Brad S.
Fast delivery
Purchased item
McMillan Publications NS25 2025 Calendar, Norfolk Southern
"Loved calendars been getting them for me and..."
John Y.
Very fast
Purchased item
Bachmann 44892 E-Z Railer (N Scale)
"Makes it easier for these old shaking hands"
James R.
Nice job with my order.
Purchased item
BLI 6704 PRR E6 4-4-2, #92, Post-war, Paragon4 Sound/DC/DCC, Smoke, HO Scale
"Nicely authenticated."
Brennan B.
Great experience- pre-ordering was a breeze.
Purchased item
(Brass Hybrid) BLI 7805 PRR Q2 Duplex, 4-4-6-4, #6199, Production Version, 18,000 gallon tender, Paragon4 Sound/DC/DCC, Smoke, HO
"Great model- very detailed. I own two of the..."
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