RTI CABINETS Store review | Loox

RTI CABINETS store reviewsSee product reviews

Austin S.Verified
Great pricing. Try shopping around and find a better place,you can’t.
36" Wide x 30" High Wall Cabinet - Thermofoil Doors
Purchased item
36" Wide x 30" High Wall Cabinet - Thermofoil Doors
"Originally we went to Home Depot to price out..."
Ray B.Verified
Cabinets are awesome! The delays were a problem.
24" Wide x 36" High Wall Cabinet - Painted Doors
Purchased item
24" Wide x 36" High Wall Cabinet - Painted Doors
"Hello RTI, I just want to let you know that..."
Marie B.Verified
The sales team was very helpful and always answered all my questions promptly. There were delays in receiving the cabinets, but I was kept up to date with the process. If you have time to wait for the cabinets they are great.
Spice Rack 4 1/4" - For 6" Base Cabinet and Up
Purchased item
Spice Rack 4 1/4" - For 6" Base Cabinet and Up
"The spice rack is very sturdy and it was not..."
Mike B.Verified
Great company to deal with
30" Wide Drawer Cabinet - Painted Doors
Purchased item
30" Wide Drawer Cabinet - Painted Doors
"Great quality and finish. Happy with all item..."
Ken T.Verified
great service from start to finish
Purchased item
Custom Paint Color Fee
"a small supply of touch up paint would have b..."
Kate B.Verified
I ordered more see how they come I'll give them that 5th star
Adjustable Plastic Legs - 4 Inches to 6-3/8 Inches
Purchased item
Adjustable Plastic Legs - 4 Inches to 6-3/8 Inches
"When they showed up they were better quality..."
George K.Verified
Easy to order on website. Cabinets look great and are reasonably priced!
34" Wide Base Cabinet - Painted Doors - Sink Cabinet - No Back
Purchased item
34" Wide Base Cabinet - Painted Doors - Sink Cabinet - No Back
"The gentlemen who delivered our cabinets were..."
Terry W.Verified
Customer service was excellent...responsive and quick.
29" Wide x 30" High Wall Cabinet - Painted Doors
Purchased item
29" Wide x 30" High Wall Cabinet - Painted Doors
"Cabinets are perfect in the laundry / mudroom..."
Dennis L.Verified
Garbage company. Terrible customer service. Can comprehend a very simple order. Blames customers for their mess up. Absolute trash. I'll spread the word of your garbage service and cabinets. Also 2 months late. And showed up in a uhaul !?!?!?! Mind blowing how awful this company is
30" Wide Drawer Cabinet - Thermofoil Doors
Purchased item
30" Wide Drawer Cabinet - Thermofoil Doors
"Shit company. Garbage customer service Cabine..."
Danny F.Verified
Really happy
10" Wide Base Cabinet - Painted Doors
Purchased item
10" Wide Base Cabinet - Painted Doors
"I Really like the cabinets. The delivery wen..."
Liette R.Verified
Cabinets looks great - just disappointed that the lighting valance was not precut at 2" 1/2 as described.
Light Valance - 2 1/2" x 95"
Purchased item
Light Valance - 2 1/2" x 95"
"I was under the impression that the Lighting..."
Derek P.Verified
Easy to order. Timelines were inaccurate with what they originally said
24x24" Wide x 42" High Corner Wall Cabinet - Thermofoil Doors
Purchased item
24x24" Wide x 42" High Corner Wall Cabinet - Thermofoil Doors
"Good craftsmanship for a quality price"
John F.Verified
The staff are great!
Custom MDF Thermofoil Design Panel
Purchased item
Custom MDF Thermofoil Design Panel
"This time everything was delivered with out a..."
Andrew N.Verified
The delivery the day before Christmas Eve was inconvenient, was expecting it early January as discussed. Too many pencil marks and stickers to remove
32" Wide Tall Pantry Cabinet with Drawer - (Ply Wood Boxes - Thermofoil Doors) 24 D
Purchased item
32" Wide Tall Pantry Cabinet with Drawer - (Ply Wood Boxes - Thermofoil Doors) 24 D
"Decent construction but I could go without ha..."
Allan G.Verified
good costumer service!!
36" Wide Base Cabinet With Drawer On Top - (Ply Wood Boxes - Thermofoil Doors)
Purchased item
36" Wide Base Cabinet With Drawer On Top - (Ply Wood Boxes - Thermofoil Doors)
"great quality!!!"
Michelle S.Verified
Very disappointed, damaged products that need to be repainted after we paid extra for custom color.. arrived in a uhaul trailer over a month late.
Purchased item
Custom Paint Color Fee
"Very disappointed, order arrived in a uhaul o..."
David W.Verified
Cabinet overall quality is good other then a longer then expected delivery window
CUSTOM - L Shape Base Corner Cabinet
Purchased item
CUSTOM - L Shape Base Corner Cabinet
"The hinges do not offer much adjustment and l..."
Michael B.Verified
All products we received perfectly matched their online description, colour and performance. The 'snap away' hinges were an exceptional bonus.
12" Wide x 42" High Wall Cabinet - Painted Doors
Purchased item
12" Wide x 42" High Wall Cabinet - Painted Doors
"The cabinets are exceptionally nice, and we a..."
Garry B.Verified
Made on proper time
30" Wide x 15" High Fridge Cabinet - Thermofoil Doors
Purchased item
30" Wide x 15" High Fridge Cabinet - Thermofoil Doors
"Cabnet worked very good"
Joe D.Verified
Not the best
36" High Wall Cabinets - 12 3/4" Width x 36" High - Finished Side Panel
Purchased item
36" High Wall Cabinets - 12 3/4" Width x 36" High - Finished Side Panel
"The color of all your designer white end pane..."
Jeff C.Verified
Easy to deal with and very responsive
7" Wide Base Cabinet - Thermofoil Doors
Purchased item
7" Wide Base Cabinet - Thermofoil Doors
"Great cabinets at affordable price"
Martina W.Verified
The staff I emailed with were delightful and helpful. It all came crashing down when the cabinets didn’t fit because the supplied legs are too long.
32" Wide Drawer Cabinet - Thermofoil Doors
Purchased item
32" Wide Drawer Cabinet - Thermofoil Doors
"I can’t truly rate these cabinets as they are..."
Rene M.Verified
All good
15" Wide Base Cabinet With Drawer On Top - Thermofoil Doors
Purchased item
15" Wide Base Cabinet With Drawer On Top - Thermofoil Doors
"All good"
Brenda H.Verified
Great experience and will recommend to family and friends
36" Wide x 24" High Wall Cabinet - Thermofoil Doors
Purchased item
36" Wide x 24" High Wall Cabinet - Thermofoil Doors
"Our experience with this company was very goo..."
Mario B.Verified
it was alright delivery became a problem but we did work arround it
Base Cabinets Finished Side Panel - 24 3/4" Width x 35" High
Purchased item
Base Cabinets Finished Side Panel - 24 3/4" Width x 35" High
"edge taping coming off near corners of many o..."
Jm S.Verified
Kept me updated as to delivery of items. Great to deal with.
36" Wide Base Cabinet - Sink Cabinet - No Back - Thermofoil Doors
Purchased item
36" Wide Base Cabinet - Sink Cabinet - No Back - Thermofoil Doors
"The delivery was professional. Have not insta..."
Eugene E.Verified
Probably the worst customer experience I've ever had, particularly in terms of logistics. Poor communication, 10 weeks LATE for delivery (17 weeks total), then incomplete order, every one of 700+ holes in every cabinet drilled too shallow to accept shelf pins (confirmed by your staff, and yet to be fixed.). Offered $200.00 compensation on $6500.00. An order that took 4+ months to receive, then has manufacturing issues can't be expected to be highly rated.
17" Wide Base Cabinet - Thermofoil Doors
Purchased item
17" Wide Base Cabinet - Thermofoil Doors
"Probably the worst customer experience I've e..."
Mark L.Verified
Generally very good customer service but too much digital communication instead of actual personal contact.
25" Wide x 30" High Wall Cabinet - Painted Doors
Purchased item
25" Wide x 30" High Wall Cabinet - Painted Doors
"Overall the cabinets are good value. Alignmen..."
Krunal P.Verified
Delivery committed 1 month after the order has been placed but actually cabinet was ready after 45 days after too much follow up. Valance light and filler were not ready at the time of pick up. They are cutting those while we wait outside more than half an hour. Services was very poor.
Light Valance - 2 1/2" x 95"
Purchased item
Light Valance - 2 1/2" x 95"
"2 cabinet door have bouble between thermofoil..."
Mark G.Verified
The Ladies were professional and added ideas and suggestions on the ordering, which helped us make sure that all cabinets lined up with the ones already installed.
36" High Wall Cabinets - 12 3/4" Width x 36" High - Finished Side Panel - Painted
Purchased item
36" High Wall Cabinets - 12 3/4" Width x 36" High - Finished Side Panel - Painted
"It went very well. The movers were careful an..."
Young-shin L.Verified
Great service
26" Wide Tall Pantry Cabinet - With Drawers - Thermofoil Doors
Purchased item
26" Wide Tall Pantry Cabinet - With Drawers - Thermofoil Doors
"Great customized look and fits in well with o..."
Rebecca E.Verified
Great experience!
14" Wide x 42" High Wall Cabinet - Thermofoil Doors
Purchased item
14" Wide x 42" High Wall Cabinet - Thermofoil Doors
"We bought all new kitchen cabinets from RTI a..."
Alexander M.Verified
Overall good cabinets for the price
1" x 96" Filler Strip & Riser for Top of Cabinets - Painted
Purchased item
1" x 96" Filler Strip & Riser for Top of Cabinets - Painted
"Fairly please with the cabinets. Few things I..."
Randall F.Verified
Cabinets were five weeks late and far from ready to install
30" High Wall Cabinets - 12 3/4" Width x 30" High - Finished Side Panel - Painted
Purchased item
30" High Wall Cabinets - 12 3/4" Width x 30" High - Finished Side Panel - Painted
"Your name ready to install is very deceiving..."
Mohamed A.Verified
Horrible customer service, huge delays production time was supposed to be 4-6 weeks now at week 10-11 still missing pieces because of errors made by them, with no proper compensation Horrible horrible customer service and they have no respect for there clients. All they say is sorry for the inconvenience with no effort to do better. I would not recommend these guys to anyone in a millions years. Absolutely horrible because of there lack of service they have costed me thousands of dollars of work
18" Wide Base Cabinet - Painted Doors
Purchased item
18" Wide Base Cabinet - Painted Doors
"Paint chips and marks everywhere"
Rhonda N.Verified
6-7 week estimate on ordering stretched to 3 months before receiving most of the kitchen. One cabinet minus a drawer front, no lazy Susan, and no bathroom vanity that was promised to come with the kitchen. Now looking at nearly 4 months since ordering and paying for that. An email said all was coming September 25, a phone call cancelled that and changed the pick up to 26, then that was changed to 27. Finally showed up about 4:00pm. Most of our writers had left by then on a Saturday. Stressful
Lazy Susan - Premium - Medium Size
Purchased item
Lazy Susan - Premium - Medium Size
"Can’t show it off as it has yet to be receive..."
Bunny M.Verified
I ordered my cabinets and paid for them in May. I had to be the one to follow up when the original delivery date was nearing, and it was, then I was told to check back in a month Over the course of time I was told they would be delivered the first week of September Which I took a week off to be available to receive them and then it became the second weekend in September. Then each day pick up pushed back again. I had to be available at 10:30 at night to take receipt of them without the panels.
18" Wide Tall Pantry Cabinet - Painted Doors
Purchased item
18" Wide Tall Pantry Cabinet - Painted Doors
"There were chips and wear on the edge of the..."
Logan S.Verified
My order took much longer than expected and when I was told the order was ready for pick up upon arrival I discovered that not all items were ready I had to wait another 4 days after waiting almost 10 weeks. Very unprofessional and poor customer service
90" High Pantry Finished Side Panel - 24 3/4" Width x 90" High
Purchased item
90" High Pantry Finished Side Panel - 24 3/4" Width x 90" High
"My order took way longer than the expected co..."
Christopher J.Verified
The purchase of our cabinet order was simple and straightforward.
38" Blind Corner Base Cabinet - Door on Left Side - Thermofoil Doors
Purchased item
38" Blind Corner Base Cabinet - Door on Left Side - Thermofoil Doors
"The cabinet is well-made and easy to install."
Paul W.Verified
Great quality. measurements perfect and can’t beat the price!
Light Valance - 2 1/2" x 95"
Purchased item
Light Valance - 2 1/2" x 95"
"Excellent product! Love them better than the..."
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