Arrived from Las Vegas to the UK in really quick time
Purchased item
Journey Pack
"Very pleased with the excellent quality, it's..."
Daphne S.
It was pretty simple.
Purchased item
Journey Pack
"I haven't even received it yet."
Todd G.
Even with discount to expensive.
Purchased item
Journey Pack
"It's nice but I think it needs stronger flavo..."
Serge G.
Was great, my order was stuck in the Canada post strike, and after contacting them, they reshipped a new order via fed ex (small extra cost), and it got here promptly
Purchased item
Journey Pack
"I was a pack a day smoker for 30 years, and s..."
Darien G.
Eh
Purchased item
Journey Pack
"Very unfulfilling.
Fum has virtually no simul..."
Alex V.
Pretty simple experience.
Purchased item
Journey Pack
"I had my doubts. The idea of using flavored a..."
Alex T.
Customer support is a joke
Purchased item
Holiday Journey Pack (70% off)
"Absolutely awful, don’t buy this garbage"
Randall G.
Na
Purchased item
Journey Pack
"The taste of all 5 flavors I bought are horri..."
Brittany F.
It was easy, but I don’t think I’m saving a ton of money yet
Purchased item
Crisp Mint Cores
"Best flavor I’ve had so far, and it does give..."
Jacquelyn P.
Product arrives within a week
Purchased item
Crisp Mint Cores
"I like the mint best."
Mitchell C.
Have not received it yet I ordered it a month ago
Purchased item
Journey Pack
"It has been more than a month and I have not..."
Nancy V.
price to height
Purchased item
Journey Pack
"First nice look, but to Much air flow, flavor..."
Renato M.
:D
Purchased item
Crisp Mint Cores
"but two expensive!"
Jodie R.
Very disappointed. I was really looking forward to trying this product, however I ordered this a month ago and it still hasn’t arrived.
Purchased item
Journey Pack
"Extremely disappointed. I ordered this a mont..."
Howard B.
I paid for it
Purchased item
Journey Pack
"Expensive, flavored air."
Mary M.
Timely deliveries easy to change delivery times, and orders, if necessary
Purchased item
Black Licorice
"Strong flavour has helped me give up tobacco..."
Erin K.
Unclear information and bad return policy.
Purchased item
Journey Pack
"Flavor is too strong or too weak. Sold as a p..."
Luke R.
Delivery process is very strange, one order took 11 working days this could be massively improved for UK orders. I received the cures club delivery fairly quick though.
Purchased item
Cores Club
"After smoking for over 20 years and then onto..."
Stephanie Hurd H.
Never received my order
Purchased item
Journey Pack
"Didn’t receive my order yet! So can’t tell ☹️"
Kristin M.
It was easy to navigate the website!
Purchased item
Journey Pack
"I love the flavors!"
K A.
Did not receive.
Purchased item
Journey Pack
"I have not received the package, even though..."
Candace R.
Some times it takes a while to receive
Purchased item
Cinnamon Hearts
"Cinnamon hearts is by far my favorite flavor...."
Stephanie S.
Easy shopping. Longer wait than for most items.
Purchased item
Journey Pack
"Not digging this device at all. Way too heavy..."
Robin H.
It should be money back gratitude but it's not ,only if it wasn't opened but how are you to know if you like it or not if you don't open it and try it!
Purchased item
Journey Pack
"Don't like it at all I got 4 different flavor..."
Riley D.
still have not received order why doesn't Fum resend by courier I had paid for device or journey pack , so do a customer a solid and resend by courier
Purchased item
Journey Pack
"Still have not received my Fum device or Jour..."
Paris T.
Fraudulent cancellation/return policies. Remove the option from your website if you aren’t going to allow people to cancel OR immediately return their orders.
Purchased item
FÜM Solano
"Worst customer service i’ve ever experienced...."
Tina K.
It was quick shipping
Purchased item
Journey Pack
"It's a little heavier than expected. The flav..."
Elizabeth H.
Easy to order the set up. The subscription snuck up on me after the completion of the order in an email. The subscription should be an option not just put in as is.
Purchased item
Journey Pack
"It’s been about two weeks in with the Fum. I..."
Jarrah P.
As per previous response only just received it today
Purchased item
Journey Pack
"I only just received my order today I think i..."
Kirsten E.
Great website. Great product that actually works!!
Purchased item
Peach Blush
"Tastes like a fresh peach"
Logan H.
It still hasn't arrived
Purchased item
Journey Pack
"It still hasn't arrived"
Jan W.
Shopping was super easy
Purchased item
Journey Pack
"Honest review, I purchased this product to qu..."
Brett K.
feel scammed as what iv paid for doesnt turn up
Purchased item
Raspberry Lemon
"stopped ordering as the products iv paid for..."
Varghese T.
the flavor selection and change from monochrome to color were very confusing. It took me while to understand what i was buying.
Purchased item
The Journey Pack
"I don't know if you guys are thriving. But th..."
Donna B.
Easy to navigate website.
Purchased item
Crisp Mint Cores
"I’m loving fum. It’s definitely helping me qu..."
Jorden W.
Shopping is easy, as consumer centered products are.
Purchased item
Journey Pack
"The flavours are horrible. The only one I've..."
F.
No customer service!
Purchased item
FÜM Solano
"I having tried contacting this company since..."
Tommy L.
The cores are way too potent.
Purchased item
Journey Pack
"The cores smell is so potent that it induces..."
Hunter M.
The worst purchase ever
Purchased item
The Journey Pack
"Save yourself from purchasing fume the flavor..."
Joe V.
I love the product I wish there was a faster way I can order though the option to have it delivered in two to three days will be awesome
Purchased item
FÜM Base
"I've been using this product since last Novem..."