Victoria L.Verified
The messaging about delivery was somewhat confusing.
Purchased item
Painless Facial Hair Removal Cream
"It didn’t really work on the thicker chin hair"
LUUMA store reviewsSee product reviews
Sandra T.Verified
Too expensive
Purchased item
Painless Hair Removal Cream
"Didn’t work."
Debra A.Verified
Took a long time to get here
Purchased item
Painless Facial Hair Removal Cream
"Did not work"
Joyce A.Verified
100% false advertisement
Purchased item
Painless Hair Removal Cream
"This shit didn’t work at all!!’nnn"
Jean S.Verified
Na
Purchased item
Painless Hair Removal Cream
"Applied 3 times no hair removal, will not be ordering again. Thanks"
Nancy B.Verified
Took too long for shipment to arrive. Too many names associated with the one product. Luuma, Hoygi etc.
Purchased item
Painless Hair Removal Cream
"Not only did it not remove the course hairs but it didn't remove the peach..."
Lee D.Verified
The name on it doesn’t say LUUMA and it doesn’t work
Purchased item
Painless Hair Removal Cream
"It doesn’t even work and it doesn’t even have to right label on it…"
Karen M.Verified
The product did not remove any hair.
Purchased item
Painless Hair Removal Cream
"It didn’t work. I want a refund."
Nicole D.Verified
China
Purchased item
Painless Hair Removal Cream
"Not what they claim and didn't even send the brand they said it was"
Sherry P.Verified
Easy to use
Purchased item
Painless Hair Removal Cream
"Works great 👍"
Trina M.Verified
Took a long time to receive product and there is no return/contact information when I am not satisfied with the product.
Purchased item
Painless Hair Removal Cream
"I used it twice and didn't see any difference. Will give the remaining tube..."
Carol M.Verified
It was fine. Product came in a timely manner. Was expensive for a.products that doesn't work.
Purchased item
Painless Hair Removal Cream
"Tried the product twice. Did not remove any hair. 2nd time caused irritat..."
Johnna G.Verified
No good
Purchased item
Painless Hair Removal Cream
"It doesn’t work!"
Cathy C.Verified
It doesn’t work as advertised
Purchased item
Painless Hair Removal Cream
"It didn’t work"
Nila J.Verified
Terrible!!
Purchased item
Painless Facial Hair Removal Cream
"I thought I was ordering LUUMA and ended up getting something called
Hoygi...."
Deb P.Verified
Website says it works. It does nothing
Purchased item
Painless Facial Hair Removal Cream
"Total waste of money. I tried it 3 times and all the hair remains"
Connie B.Verified
N/a
Purchased item
Facial Hair Removal Cream
"Been using it several times and the hair comes back the very next day"
Linda M.Verified
The response from customer service has been terrible, I sent an email two days after I received the product that I had used it twice and it had done absolutely nothing and I would like to return it for a refund. I have not resolved this issue and it does not seem anyone seems to care if I’m happy. I would like to request a credit please. Linda
Purchased item
Painless Hair Removal Cream
"I have used this product and sent an email that it did not work for me at a..."
Deborah M.Verified
OK kept me informed about delivery
Purchased item
Painless Hair Removal Cream
"it is fine for fuzz hair but does not work at all on stubble or coarse hair..."
Sharlene S.Verified
.
Purchased item
Painless Hair Removal Cream
"."
Theresa P.Verified
Took several days longer than it should have.
Purchased item
Painless Hair Removal Cream
"I’m sorry but this does not remove my hair. None of it. I’ve tried it twice..."
Debbi L.Verified
No refund
Purchased item
Painless Hair Removal Cream
"It does not work"
Jean L.Verified
It took too long to receive.
Purchased item
Painless Hair Removal Cream
"This does not work. I have used it several times and let it stay on longer..."
Shannon S.Verified
bbb
Purchased item
Painless Hair Removal Cream
"Did not remove my hair. I left it on for 10 minutes and tried twice. Did..."
Sandra J.Verified
.
Purchased item
Painless Hair Removal Cream
"Not working (yet)"
Kim D.Verified
Poor customer service
Purchased item
Painless Hair Removal Cream
"It took too long to receive the product, and when I inquired on how to retu..."
Pamela H.Verified
I didn’t have a issue with the shipping but I would have liked it to be more honest about the time it would take to get it to my house.
Purchased item
Painless Hair Removal Cream
"I did absolutely everything that the directions said and waited the time al..."
Henriette D.Verified
Product failure
Purchased item
Painless Facial Hair Removal Cream
"Have attempted twice as per instructions on box and it did nothing! Would..."
Jodi M.Verified
Terrible
Purchased item
Painless Hair Removal Cream
"Do not purchase this product. It’s like using there nair even worse because..."
Margaret M.Verified
Took longer than initially said but was notified of the delay.
Purchased item
Painless Hair Removal Cream
"I had great hope this product would work on facial hair however it was not..."
Christine S.Verified
It was fine but it took a while to get my order.
Purchased item
Painless Hair Removal Cream
"I used this cream but did not have any results. I want to send it back but..."
Julie H.Verified
Easy
Purchased item
Painless Hair Removal Cream
"Worked better than I thought but did not remove all hairs. But did not ir..."
Sandra S.Verified
Took awhile to get it
Purchased item
Painless Facial Hair Removal Cream
"Didn’t work like the add says !!"
Terry M.Verified
Product did not deliver.
Purchased item
Painless Hair Removal Cream
"My facial hair did not disappear as was promised. Had to use a razor to get..."
Marie E.Verified
I’m just trying it
Purchased item
Facial Hair Removal Cream
"I’m early in the process of making my hair less noticeable. I’m applying tw..."
Jill L.Verified
Unhappy with their idea of non delivery resolution
Purchased item
Facial Hair Removal Cream
"Never received item. I was told it was delivered but I did not receive it...."
Erin R.Verified
It took 4 weeks to get here.
Purchased item
Painless Hair Removal Cream
"I not only have "fuzz", I also get actual heavy strands that are whiskers...."
Brenda D.Verified
Ordered from the website, wasn't even the same stuff! A different name was even on the tube.
Purchased item
Painless Hair Removal Cream
"This is not even the same cream that is shown in the pictures on the ad! I..."
Gail W.Verified
Owners were attentive.
Product was a disappointment
Purchased item
Painless Hair Removal Cream
"Hair is still there. Was very disappointed."
Donna L.Verified
Just disappointed
Purchased item
Painless Hair Removal Cream
"Nair works better. I was very disappointed."
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