Johnna G.Verified
No good
Purchased item
Painless Hair Removal Cream
"It doesn’t work!"
LUUMA store reviewsSee product reviews
Cathy C.Verified
It doesn’t work as advertised
Purchased item
Painless Hair Removal Cream
"It didn’t work"
Nila J.Verified
Terrible!!
Purchased item
Painless Facial Hair Removal Cream
"I thought I was ordering LUUMA and ended up getting something called
Hoygi...."
Deb P.Verified
Website says it works. It does nothing
Purchased item
Painless Facial Hair Removal Cream
"Total waste of money. I tried it 3 times and all the hair remains"
Connie B.Verified
N/a
Purchased item
Facial Hair Removal Cream
"Been using it several times and the hair comes back the very next day"
Linda M.Verified
The response from customer service has been terrible, I sent an email two days after I received the product that I had used it twice and it had done absolutely nothing and I would like to return it for a refund. I have not resolved this issue and it does not seem anyone seems to care if I’m happy. I would like to request a credit please. Linda
Purchased item
Painless Hair Removal Cream
"I have used this product and sent an email that it did not work for me at a..."
Deborah M.Verified
OK kept me informed about delivery
Purchased item
Painless Hair Removal Cream
"it is fine for fuzz hair but does not work at all on stubble or coarse hair..."
Sharlene S.Verified
.
Purchased item
Painless Hair Removal Cream
"."
Theresa P.Verified
Took several days longer than it should have.
Purchased item
Painless Hair Removal Cream
"I’m sorry but this does not remove my hair. None of it. I’ve tried it twice..."
Debbi L.Verified
No refund
Purchased item
Painless Hair Removal Cream
"It does not work"
Jean L.Verified
It took too long to receive.
Purchased item
Painless Hair Removal Cream
"This does not work. I have used it several times and let it stay on longer..."
Shannon S.Verified
bbb
Purchased item
Painless Hair Removal Cream
"Did not remove my hair. I left it on for 10 minutes and tried twice. Did..."
Sandra J.Verified
.
Purchased item
Painless Hair Removal Cream
"Not working (yet)"
Kim D.Verified
Poor customer service
Purchased item
Painless Hair Removal Cream
"It took too long to receive the product, and when I inquired on how to retu..."
Pamela H.Verified
I didn’t have a issue with the shipping but I would have liked it to be more honest about the time it would take to get it to my house.
Purchased item
Painless Hair Removal Cream
"I did absolutely everything that the directions said and waited the time al..."
Henriette D.Verified
Product failure
Purchased item
Painless Facial Hair Removal Cream
"Have attempted twice as per instructions on box and it did nothing! Would..."
Jodi M.Verified
Terrible
Purchased item
Painless Hair Removal Cream
"Do not purchase this product. It’s like using there nair even worse because..."
Margaret M.Verified
Took longer than initially said but was notified of the delay.
Purchased item
Painless Hair Removal Cream
"I had great hope this product would work on facial hair however it was not..."
Christine S.Verified
It was fine but it took a while to get my order.
Purchased item
Painless Hair Removal Cream
"I used this cream but did not have any results. I want to send it back but..."
Julie H.Verified
Easy
Purchased item
Painless Hair Removal Cream
"Worked better than I thought but did not remove all hairs. But did not ir..."
Sandra S.Verified
Took awhile to get it
Purchased item
Painless Facial Hair Removal Cream
"Didn’t work like the add says !!"
Terry M.Verified
Product did not deliver.
Purchased item
Painless Hair Removal Cream
"My facial hair did not disappear as was promised. Had to use a razor to get..."
Marie E.Verified
I’m just trying it
Purchased item
Facial Hair Removal Cream
"I’m early in the process of making my hair less noticeable. I’m applying tw..."
Jill L.Verified
Unhappy with their idea of non delivery resolution
Purchased item
Facial Hair Removal Cream
"Never received item. I was told it was delivered but I did not receive it...."
Erin R.Verified
It took 4 weeks to get here.
Purchased item
Painless Hair Removal Cream
"I not only have "fuzz", I also get actual heavy strands that are whiskers...."
Brenda D.Verified
Ordered from the website, wasn't even the same stuff! A different name was even on the tube.
Purchased item
Painless Hair Removal Cream
"This is not even the same cream that is shown in the pictures on the ad! I..."
Gail W.Verified
Owners were attentive.
Product was a disappointment
Purchased item
Painless Hair Removal Cream
"Hair is still there. Was very disappointed."
Donna L.Verified
Just disappointed
Purchased item
Painless Hair Removal Cream
"Nair works better. I was very disappointed."
Karen P.Verified
Was not happy with the whole experience
Purchased item
Painless Hair Removal Cream
"Did nothing waist of money"
Michelle K.Verified
Shopping was easy
Purchased item
Painless Hair Removal Cream
"Did not remove any of my chin hair"
Elllen G.Verified
Luuma did not get back to as of yet about receiving the wrong product from another company
Purchased item
Painless Hair Removal Cream
"I recently ordered the Luuma hair removal cream. I did not get Luuma hair r..."
Kim M.Verified
Slow delivery
Purchased item
Painless Facial Hair Removal Cream
"Has not removed one hair!"
Maria G.Verified
It was easy to get the product
Purchased item
Painless Hair Removal Cream
"It did not remove all the hair from my face so not very satisfying with the..."
Gretchen B.Verified
Easy to purchase.
Purchased item
Painless Facial Hair Removal Cream
"I have a scar on my chin with coarse hair growing in and around it. The pro..."
Gladys A.Verified
This is a scam! They charge you high prices $49 but sent me a product that I can get at Walmart for $4. DO NOT BUY THIS PRODUCT. To return it, even though they sent me something I didn’t order, this company expected me to cover the return expense! Terrible experience all around!!!!
Purchased item
Painless Facial Hair Removal Cream
"This product never came!!! You sent me a generic product from Hoygi that n..."
Susan F.Verified
Confusing website and terrible customer service
Purchased item
Painless Body Hair Removal Cream
"I received this in error. I had ordered the facial hair removal cream but..."
Lyndia D.Verified
Took a long time arriving and not as advertised.
Purchased item
Painless Body Hair Removal Cream
"I want my money back, the cream I received for facial hair 2 small (1 oz) t..."
Linda L.Verified
The product didn’t work for me
Purchased item
Painless Facial Hair Removal Cream
"I was very disappointed in the product. I used in on my chin and above my..."
Amy B.Verified
Took about 3 weeks & product didnt wirk for me
Purchased item
Painless Hair Removal Cream
"Left the cream on for suggested time- no hair gone. Reapplied for extra tim..."
Carrie R.Verified
Came later than expected- your reasoning was that you got more orders than planned
Purchased item
Painless Facial Hair Removal Cream
"It removed the light hair and left the dark. Also caused redness and burnin..."
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