LUUMA Store review | Loox

LUUMA store reviewsSee product reviews

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Stephanie C.Verified
I contacted customer service and asked to return product. I received a response that someone from the return department would get back to me but that has yet to happen, it's been 5 days.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Did not remove hair, just burnt my face."
Josie D.Verified
Slow delivery
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Didn’t work at all for me."
Debra L.Verified
This part was easy.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"I had absolutely no results by using this product. I have tried it several..."
Donna M.Verified
No
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Doesn’t work on me. Applied as instructed….. not one hair came off. Even f..."
Amber M.Verified
Easy
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Nair could do the same"
Demeulenaere L.Verified
Shipping fine products sucked
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Smelled like Nair Did not work. Stupid impulse buy!!!!"
Gail K.Verified
Buying waseasy
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"It didn't work at all"
April W.Verified
Poor product
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"It did nothing. Waste of money no hair removal!"
Leeann A.Verified
Took forever for it to arrive
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Total waste of money! This product is nothing but Nair in a smaller tube a..."
Madeline V.Verified
Too long to be delivered and it came from mainland China
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Did not like packaging and it does not work for me as advertised. Also too..."
Julie R.Verified
Bad customer service
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"I asked to return the product because made in China. Got no response. Will..."
Judith M.Verified
Took weeks to receive
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"The product did not work! I tried using it two different days and ended up..."
Wendy W.Verified
It took almost 3 weeks to receive it
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"I left it on for the 15 minutes and it didn't work at all!"
Gretta S.Verified
Shopping experience was fine. Product not so much
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Doesn’t remove hair at all"
Janet D.Verified
Spending money with your company was easy just very disappointed with the results.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Followed directions exactly and left product on 10 minutes. No results. Tot..."
Donna L.Verified
Delivery was very slow.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"The cream did fine with the softer hairs but did not take care of the coars..."
Lori W.Verified
Again, paid for something I never received.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Never received the product so at this point I would give this zero stars!"
Judy O.Verified
Product is not as advertised!
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Did not perform as stated. Will not reorder or recommend!"
Diane B.Verified
Average
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Did not even remove the fluffy hairs on my face let alone the black heavier..."
Sarah J.Verified
Not the product I’d hoped for.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"This does not work as advertised."
Sally P.Verified
Not effective at all.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"I tried it 2x on my chin and upper lip with no results. Still scratchy stub..."
Dusti S.Verified
Was fine and shipped faster than expected.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Honestly, it handled as well as most other creams except the stiffer chin h..."
Carol R.Verified
Even though I shop Luuma, I received a different name, Hoygi. Is that you or an off brand of yours? Because if it's an off brand I don't care for it.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"My chin hairs are pretty tough, It just doesn't get all the hard ones.. I..."
Debbie T.Verified
Nice people. Went GREAT right up until the time I wanted to use the "money back guarantee" and there is NO money back for the used tube and only partial on the unused tube because I have to pay to ship it back to CYPRUS. Otherwise...lovely.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"The product (Hoygi on the label NOT Luuma, by the way) did not work for me...."
Beverlee S.Verified
It arrived.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"I have used it twice ( with 72 hours in-between). Neither time did the pro..."
Judi C.Verified
Does not work
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Does not work. Refund."
Lona H.Verified
Took too long to receive.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Did not remove stiff hairs and left stubble."
Deborah C.Verified
easy transaction and arrived quickly.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"was purchased for my daughter and it wasn’t harsh on her face,which was the..."
Marjorie D.Verified
Well done
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Took a chance and really a great product"
Terry M.Verified
Took too long to receive
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Used twice REMOVED NOTHING!!! VERY DISSATISFIED !!!!!!!!!!!!😡"
Deborah D.Verified
Took a long time to arrive.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"It is okay. Many hairs remain. I’ve used it twice so far."
Carmela F.Verified
Quick delivery
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"A valid remover but only slightly better than meet. I was hoping for longer..."
Carrissa G.Verified
Took too long to get products
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Your product didn't work at all!"
Belinda K.Verified
Didn’t work
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"Did not remove the hair on my face!"
Karen B.Verified
Was not the product I ordered.
Shipping insurance ($5.00)
Purchased item
Shipping insurance ($5.00)
"It was not Luuma hair removal. It did not work at all. What a SCAM!"
Barbara S.Verified
Will not ever buy again.
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Doesn’t work at all. Stinks!"
Kimberly P.Verified
Easy to order
Facial Hair Removal Cream
Purchased item
Facial Hair Removal Cream
"Did have a slight smell and worked just as good as Nair for cheaper"
Liz H.Verified
Took too long to arrive
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"Didn’t work"
Patricia T.Verified
I noticed that the tube does not say Luuma on it, as pictured in the advertisement. Instead it says Hoygi???
Painless Facial Hair Removal Cream
Purchased item
Painless Facial Hair Removal Cream
"I used it for the first time about a week ago and the hair is not growing b..."
Kathleen G.Verified
Took a long time to receive with very little information as to where it was in the shipping process. I had no idea it was coming from China when I ordered it online. I want a refund.
Painless Hair Removal Cream
Purchased item
Painless Hair Removal Cream
"I am very disappointed in this hair removal cream. I did a patch test on m..."
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