Reformly store reviewsSee product reviews

The videos don’t actually explain how to use the board and give no support for technique. They assume a level of fitness and familiarity with the equipment and don’t support anyone outside this. I honestly don’t know if I’m using the board correctly because there is no instruction

Board is great and general free workouts are good. All the bundled workouts were missing and customer support doesn't exist

CHECK YOUR EMAILS especially if it’s your only form of communication

Everything was good

No

I had an issue with my login and Reformly was quick to remedy the issue.

Great

New mom and I love that this is a comfortable way to ease back into working out post C section recovery! The workouts only being 20 min makes it easy to squeeze in during nap time!

No

Zero customer service for a return

No

Good products and service from the friendly team

Very poor experience. The company failed to deliver in time for Christmas and did not inform customers(ordered 17th December). The returns policy appears deliberately designed to discourage refunds, requiring you to pay for international shipping and they provided an incorrect return address first the Netherlands and then US. The product is low quality, vastly overpriced compared to similar items, and defective. I would not recommend this company.

I didn't receive any of the programs

Good

Good

Best Christmas ever!

It has been impossible to get a reply from your customer service team regarding my missing order and I spent a lot of money on this reformer to have not received any sort of communication

Doesn’t send full order No reply on any emails or social media pages after weeks

I ordered the reformer machine, as well as all the accessories. Took out the month on App but kit took so long to arrive it was wasted though to be fair customer services did refund this. Now had chance to try everything after Christmas. The quality of the reformer is barely average but shouldn’t have to reply on QR code and app, mat so creased doesn’t lie flat, the Pilates ball doesn’t stay inflated and bands smell so awful they make everyone in the room feel sick. Wasted my money

Reformly program is too short.

Can’t access the 200 workouts

Great customer service all the way through! With regular shipping updates can’t complain

All good, kept informed all the way

Easy ordering and fast shipping!! A must buy!!

Customer service does not respond to inquiries for a refund.

Great customer service

You suck ass!

Quality control of the timers. They are poorly made

Fast and professional service

Fingers crossed things get better.

Not delivered

.

No

No

No

Only part of my order arrived. They kept trying to email me and upselling me on items I had already purchased but they hadn’t delivered

After you pay $100 for the equipment the program should be free! $9.99 per month is a lot!

No

Part of my order never arrived, and they seemed completely unable to find it or track where it may have gone.