The Fitzroy Store review | Loox

The Fitzroy store reviewsSee product reviews

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Robyn L.
Great selection. Great quality. The dress was in great condition. Pick-up and drop-off easy. Customer service was good.
Rayna One Shoulder Draped Dress in Blue by Theia Couture - RENTAL
Purchased item
Rayna One Shoulder Draped Dress in Blue by Theia Couture - RENTAL
"Very comfortable for walking around, sitting..."
Juliette L.
They were so accommodating! I had to change my dress the day of due to unforeseen circumstances and they helped me out so quickly either my issue!
Celine Midi Dress in Gold by HELSI - RENTAL
Purchased item
Celine Midi Dress in Gold by HELSI - RENTAL
"For me I had some gaping at the top of the dr..."
Barb D.
Love the self serve element to the Fitztroy experience. Staff is there if you need help but they are not pushy at all. Great customer service. Thank you!
Cosmo Gown by AMUR - RENTAL
Purchased item
Cosmo Gown by AMUR - RENTAL
"This was my first but definitely not my last..."
Mary W.
Lovely people who work there! Everyone was so helpful and friendly. They all really seem to enjoy their job which makes the whole experience so much better.
Soprano Strapless Tiered Ball Gown by Bariano - RENTAL
Purchased item
Soprano Strapless Tiered Ball Gown by Bariano - RENTAL
"Loved working with them. Dress fit amazing. I..."
Ana Maria S.
Staff wonderful. Experience great.
Rayna One Shoulder Draped Dress in Teal by Theia Couture - RENTAL
Purchased item
Rayna One Shoulder Draped Dress in Teal by Theia Couture - RENTAL
"Unfortunately I dont have a photo of me alone..."
Lindsay T.
I had an amazing experience here, the staff were so kind and responsive. Drop off and pickup were completely seamless. Thanks for helping the planet!
Gia Dress in Midnight Rose by Realisation Par - RENTAL
Purchased item
Gia Dress in Midnight Rose by Realisation Par - RENTAL
"Beautiful dress!"
Anna L.
They had a huge variety to choose from
Philippa One-Shoulder Maxi Dress by Hutch - RENTAL
Purchased item
Philippa One-Shoulder Maxi Dress by Hutch - RENTAL
"It was a fun shopping experience and it was g..."
Betty D.
It was hectic but that’s bc the space was so busy!
Rayna One Shoulder Draped Dress in Oxblood by Theia Couture - RENTAL
Purchased item
Rayna One Shoulder Draped Dress in Oxblood by Theia Couture - RENTAL
"A great dress for a wedding guest! The colou..."
Avery B.
The marketing is excellent, the shipping came quickly, it was just an expensive mistake unfortunately. When I opened the dress I knew it was not black tie worthy.
Emmeline Gown by Hutch - RENTAL
Purchased item
Emmeline Gown by Hutch - RENTAL
"The dress is not formal as advertised, it’s v..."
Stephanie B.
Amazing experience
Banks Removable Cape Gown by Et Ochs - RENTAL
Purchased item
Banks Removable Cape Gown by Et Ochs - RENTAL
"Amazing experience again. The dress was just..."
Julie B.
I went to the showroom on a weekday and tried on several dresses. Staff were helpful. Really good experience!
Fahreta Strapless Gown by Theia Couture - RENTAL
Purchased item
Fahreta Strapless Gown by Theia Couture - RENTAL
"Wore with nude heels and a very light pink ch..."
Celia F.
I had originally scheduled to pick up the dress but had a few things happen last minute that I knew would make it difficult for me to fit the pick up into my day, so I called the Fitzroy a couple days before the rental and they shipped it to me just in time and made the whole process change so easy. Thank you guys!
Biella Gown by Amanda Uprichard - RENTAL
Purchased item
Biella Gown by Amanda Uprichard - RENTAL
"Loved the fit of this dress and the unique co..."
Marissa A.
Very convenient, large selection and good changing rooms/store! It would've been nice to get more support from salespersons during dress selection process as it can be overwhelm and challenging to find the right dress for your event.
Extra Day $10 (Per Item)
Purchased item
Extra Day $10 (Per Item)
"Love the dress!"
Anna R.
No issues, will definitely use again.
Enchanted Midi Dress in Rose by Bariano - RENTAL
Purchased item
Enchanted Midi Dress in Rose by Bariano - RENTAL
"Such an elegant dress in a feminine soft colo..."
Ainsley H.
The staff was very helpful and I love that they keep track of the dress and event that it is being rented for.
Teresa Organza Gown in Green by Theia Couture - RENTAL
Purchased item
Teresa Organza Gown in Green by Theia Couture - RENTAL
"I loved the fit and colour of this dress. I f..."
Shari L.
Very easy and helpful
Georgina Lace Midi Dress in Black by ML Monique Lhuillier - RENTAL
Purchased item
Georgina Lace Midi Dress in Black by ML Monique Lhuillier - RENTAL
"The dress was beautiful and perfect for the o..."
Jeannette F.
Easy is the word that comes to mind.
Duchess Strapless Cowl Gown by Bariano - RENTAL
Purchased item
Duchess Strapless Cowl Gown by Bariano - RENTAL
"Process was easy and the dress was stunning...."
Jennifer K.
Everything was easy and great
Evie Dress by Rixo London - RENTAL
Purchased item
Evie Dress by Rixo London - RENTAL
"It has great potential, but wasn't for me. I'..."
Samantha T.
Went to try on dresses in store and hated all the dresses I picked. I had the stylist suggestion some dresses and loved those! She was a huge help
Lorelie Halter Gown in Blue by AMUR - RENTAL
Purchased item
Lorelie Halter Gown in Blue by AMUR - RENTAL
"Great dress and light and breezy enough to we..."
Meg N.
It was really wonderful!
Katniss Velvet Gown by Theia Couture - RENTAL
Purchased item
Katniss Velvet Gown by Theia Couture - RENTAL
"Was really impressed by the selection and qua..."
Stefanie B.
So easy! The whole process was seamless.
Lilana Gown in Green by Mac Duggal - RENTAL
Purchased item
Lilana Gown in Green by Mac Duggal - RENTAL
"The dress is gorgeous, I got dozens of compli..."
Priya R.
Overall excellent
Fahreta Strapless Gown by Theia Couture - RENTAL
Purchased item
Fahreta Strapless Gown by Theia Couture - RENTAL
"Beautiful dress, easy to wear"
Sylvie A.
So helpful! The stylist picked out the dress for me, so appreciated.
Banks Removable Cape Gown by Et Ochs - RENTAL
Purchased item
Banks Removable Cape Gown by Et Ochs - RENTAL
"LOVED this dress! Fit so well and got so many..."
Angela L.
I have shopped with Fitzroy for my son’s wedding. This is my 3rd time around and I will just be coming back. I have told all my friends and now the Fitzroy will have customers for life. The quality and staff are amazing !!
Blue Lagoon Gown by Aidan Mattox - FINAL SALE
Purchased item
Blue Lagoon Gown by Aidan Mattox - FINAL SALE
"I purchased this dress for a wedding. All I..."
Elisa A.
Such a pleasant experience with the staff
Caviar Suit in Creme by Amanda Uprichard - RENTAL
Purchased item
Caviar Suit in Creme by Amanda Uprichard - RENTAL
"Classy and beautiful suit to wear to a gala,..."
Courtney M.
Unfortunately, my visit did not meet expectations. For most of my time in the store, I was not assisted by staff. I selected dresses, entered the change room, and searched for alternative sizes entirely on my own. At one point, I even relied on the kindness of another customer, a mother shopping with her daughter, to help with zippers and clasps I could not rehelp with zippers and clasps I could not reach. It was quite difficult to find a staff member for assistance
Lee Gown by Elle Zeitoune - RENTAL
Purchased item
Lee Gown by Elle Zeitoune - RENTAL
"I recently visited your store for the first t..."
Sabrina M.
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Pisces Sequin Mini Dress in Lavender by HELSI - RENTAL
Purchased item
Pisces Sequin Mini Dress in Lavender by HELSI - RENTAL
"-"
Kimberly-sue M.
10/10
Monae Jumpsuit by Aidan Mattox - RENTAL
Purchased item
Monae Jumpsuit by Aidan Mattox - RENTAL
"Such a lovely experience! And really apprecia..."
Angeliki M.
I would absolutely recommend Fitzroy Rentals to anyone looking for a reliable and trustworthy rental company. Looking forward to working with them again in the future!
Orion Corset Two Piece by Sau Lee - RENTAL
Purchased item
Orion Corset Two Piece by Sau Lee - RENTAL
"I had a great experience with Fitzroy Rentals..."
Anna C.
This company is fantastic to order from! What a great concept for all of us just needing an outfit for one night!
Bagheera Beaded Clutch in Royal Purple by Simitri Designs - RENTAL
Purchased item
Bagheera Beaded Clutch in Royal Purple by Simitri Designs - RENTAL
"This clutch is too cool with the panther! I h..."
Alison A.
Excellent
Callie Satin Gown in Emerald by Sau Lee - RENTAL
Purchased item
Callie Satin Gown in Emerald by Sau Lee - RENTAL
"First time renting a dress - great experience..."
Katrina S.
So easy to rent and all the staff are so helpful!
Giselle Gown by Gemy Maalouf - RENTAL
Purchased item
Giselle Gown by Gemy Maalouf - RENTAL
"Definitely order a size up. I got so many com..."
Kristina P.
Everyone was very helpful in finding the right dress for the occasion, and this dress was definitely not on my radar
Alex Dress by HELSI - RENTAL
Purchased item
Alex Dress by HELSI - RENTAL
"Wore this gem to a wedding (at a brewery) and..."
Emily V.
Always my favourite!
Leslie Dress in Rose Pink by HELSI - RENTAL
Purchased item
Leslie Dress in Rose Pink by HELSI - RENTAL
"Such a perfect dress, surprisingly stretchy...."
Tricia M.
I live out of the city so having The Fitzroy deliver the dress right to my home is perfect. And the return mailing option is seamless
Belle Pleated Strapless Dress in Nutmeg by AMUR - RENTAL
Purchased item
Belle Pleated Strapless Dress in Nutmeg by AMUR - RENTAL
"Felt absolutely great in it. I am 5’3” so it..."
Alberg Productions M.
Best customer service. Could not recommend them more.
Rayna One Shoulder Draped Dress in Magenta by Theia Couture - RENTAL
Purchased item
Rayna One Shoulder Draped Dress in Magenta by Theia Couture - RENTAL
"PERFECTION"
Vivian S.
Excellent Customer Service, Excellent Products, So Much Fun to be trying on Dresses at the store!
Bramble Pink Fascinator - RENTAL
Purchased item
Bramble Pink Fascinator - RENTAL
"I wish I could buy it!"
Maria T.
From the stylist consultation and getting the right measurements to delivery of the dress, it was a smooth process. I would rent a dress again for my next event.
Carolina Dress by Theia Couture - RENTAL
Purchased item
Carolina Dress by Theia Couture - RENTAL
"I got so many complements! The dress was comf..."
Marina H.
Everyone was so knowledgeable and helpful
Adria Strapless Sequin Gown by Sau Lee - RENTAL
Purchased item
Adria Strapless Sequin Gown by Sau Lee - RENTAL
"Fun, stress free shopping experience! Fitz ro..."
Barbara B.
Fantastic atmosphere, beautiful dresses and great helpful staff!
Zenith Gown in Emerald Green by Elle Zeitoune - RENTAL
Purchased item
Zenith Gown in Emerald Green by Elle Zeitoune - RENTAL
"Absolutely loved the dress and the entire ren..."
The Fitzroy store reviewsVisit store