Latoya H.
Very friendly and helpful staff
Purchased item
Emmeline Gown by Hutch - RENTAL
"I loved the dress. Very comfortable and flatt..."
The Fitzroy store reviewsSee product reviews
Kristine B.
So many styles and colours to choose from. Staff was very helpful with pulling dresses and bringing to the fitting room. A great touch is to ask the venue of your event so that nobody else shows up in your dress!
Purchased item
Isabella Dress by Hutch - RENTAL
"First time renting, but won't be the last. A..."
Gwen Y.
I love the delivery options. Makes the experience super easy!
Purchased item
Megan Midi Dress by Bronx and Banco
"Have rented this dress twice. It's flattering..."
Sharon J.
Easy to find a dress with the help of staff
Purchased item
Callie Satin Gown in Emerald by Sau Lee - RENTAL
"Dress fit perfectly. Got lots of compliments..."
Nhung N.
Great store, amazing selection of beautiful dresses that I would not be able to access otherwise. Great service.
Purchased item
Tulum Noir Sequin Gown by Bronx and Banco
"Loved the dress and received a lot of complim..."
Kylie A.
A lot of dresses looked used
Purchased item
Brice Halter Dress by HELSI - RENTAL
"Flowers were very worn and dress was complete..."
Jess J.
Super helpful and responsive with great advice!
Purchased item
Augustine Beaded Mini Dress by Amanda Uprichard - RENTAL
"This dress was AMAZING! I have never had so m..."
Hailey J.
Seamless experience start to finish. Easy to communicate with and lovely people to work with.
Purchased item
Barcelona Midi in Lilac by Mac Duggal - RENTAL
"This dress was stunning! I received so many c..."
Rose F.
Ladies were very helpful, dress arrived right on time.
Purchased item
Nicola Navy Jacquard Tea Length Dress by Bariano - RENTAL
"Beautiful dress! True to size"
Diana M.
So helpful, and made it easy to find something.
Purchased item
Lilana Gown in Green by Mac Duggal - RENTAL
"Loved this dress, and received so many compli..."
Elizabeth B.
Such a wonderful experience. Easy, timely and money saving. The styles are so wide ranging and every dress is really beautiful and stylish.
Purchased item
Sloanne High Slit Maxi Dress by Bariano - RENTAL
"An absolutely seamless experience from start..."
Anisa P.
very easy and convenient
Purchased item
Moira Lace Gown in Sky Blue by Sau Lee - RENTAL
"I love the fit and the colour! Great experien..."
Andrea S.
The associate that helped me in store was very knowledgeable. The team is also very helpful to refine details on the dress shipment.
Purchased item
Martine Midi Dress by HELSI - RENTAL
"Great dress, and as usual great service!"
Alicia B.
Excellent problem solving when rental needed to be sized up and shape-wear needed-managed to get both gown and shape-wear to me in a timely fashion after organizing with shipping-so grateful for their quick stick handling of the situation!
Purchased item
Knix Customizable Shaper High Rise Shorts *FINAL SALE*
"Managed to be comfortable without overheating..."
Martina T.
It was super busy when I went. The person helping me was assisting at least 3 people and left me to browse through a mass of dresses that made me feel like I was in a Winners with formal wear. Dresses were jammed into the racks making it really hard to see what would look nice.
I do think if you had special theme hours that people can sign up for (I.e. Tuesday at 10 am for one hour feature Mac Dougall dresses for up to 25 sign ups) you may get people who want elegant dresses without the crowds
Purchased item
Rayna One Shoulder Draped Dress in Blue by Theia Couture - RENTAL
"Good dress that can be dressed up or down. I..."
Gowthami S.
Amazing! Would recommend!
Purchased item
Saint Tropez Baguette Bag in Champagne by MELA - RENTAL
"I rented this bag along with a dress for my b..."
Krystal C.
Such a great experience- thank you !
Purchased item
Bouquet Maraya in Pastel Mini Dress by Bronx and Banco
"The whole process was flawless!
This dress..."
Elise S.
I send all my clients especially MOB's and MOG's looking for a dress. Without fail they always find something elegant
Purchased item
Leslie Dress in Rose Pink by HELSI - RENTAL
"Beautiful color in-person! Fit's true to size..."
Sarena V.
So easy - what a brilliant business idea. Will be renting from Fitzroy again!
Purchased item
Banks Removable Cape Gown by Et Ochs - RENTAL
"A gorgeous, chic and elegant dress. I wore th..."
Kristin H.
Easy and fun!
Purchased item
Venus Sequin Gown by Sau Lee - RENTAL
"The entire experience of renting a dress was..."
Nadia W.
Delivery option was amazing for a busy week.
Purchased item
Almira Midi Dress by Black Halo - RENTAL
"Love, so many compliments!"
Rachel F.
Very attentive staff. Hard to shop for someone on the shorter side though
Purchased item
Arabella Bow Dress in Black by Bariano - RENTAL
"The boning was poking into my body in two pla..."
Stephanie W.
Always helpful and prompt replies
Purchased item
Sloanne High Slit Maxi Dress by Bariano - RENTAL
"Beautiful dress, comfortable to wear without..."
Leanne B.
Fantastic experience and exceptional customer service.
Purchased item
Vale A-Line Dress by Bariano - RENTAL
"Beautiful dress and very comfortable to wear."
Jennifer K.
It was easy and I will do it again.
Purchased item
Afra Pleated Dress by AMUR - RENTAL
"Fit great. Didn’t wrinkle. Was very cool to w..."
Ann R.
Experience was great just straps on dress kept falling out
Purchased item
Keira Strapless Maxi Dress by Bariano - RENTAL
"There were these straps that you use to hang..."
Kristin D.
Such a fun time picking that special dress
Purchased item
Mariah Long Sleeved Dress in Navy by Bariano - RENTAL
"So comfortable and easy to wear"
Alicia A.
Excellent service, selection and process! Love renting from them
Purchased item
Vivian Dress by MISA Los Angeles - RENTAL
"Seamless experience as always! Thank you"
Taylor M.
Great experience and easy
Purchased item
Frances Gown by Sau Lee - RENTAL
"Loved it! Everyone was complimenting the dres..."
Moneka A.
My order wasn’t steamed when I arrived, not were any of my notes implemented as notes disappeared when new system was implemented. I woulda expected to get a call or email to confirm my notes if the team knew the system deleted the notes. It ended up taking almost 2 hours of me waiting for the dress to be ready. Very disappointing. The team was nice & tried to remediate but it took up my whole morning.
Purchased item
At Last Clutch in Silver by Whiting and Davis - RENTAL
"Was dirty & looked so run down"
Suzanne T.
Super helpful!
Purchased item
Daisy Ruffle Midi Dress by Mac Duggal - RENTAL
"I loved how this dress made me feel! I got to..."
Rebecca A.
This was my first time renting and certainly won't be my last. The process was easy and hassle free! Everyone who works at The Fitzroy was helpful and kind. Looking forward to the next time I need to dress up for an event!
Purchased item
Lilith One Shoulder Gown by Mac Duggal - RENTAL
"Gorgeous dress! The skirt of the dress flows..."
Robyn L.
Great selection. Great quality. The dress was in great condition. Pick-up and drop-off easy. Customer service was good.
Purchased item
Rayna One Shoulder Draped Dress in Blue by Theia Couture - RENTAL
"Very comfortable for walking around, sitting..."
Juliette L.
They were so accommodating! I had to change my dress the day of due to unforeseen circumstances and they helped me out so quickly either my issue!
Purchased item
Celine Midi Dress in Gold by HELSI - RENTAL
"For me I had some gaping at the top of the dr..."
Barb D.
Love the self serve element to the Fitztroy experience. Staff is there if you need help but they are not pushy at all. Great customer service. Thank you!
Purchased item
Cosmo Gown by AMUR - RENTAL
"This was my first but definitely not my last..."
Mary W.
Lovely people who work there! Everyone was so helpful and friendly. They all really seem to enjoy their job which makes the whole experience so much better.
Purchased item
Soprano Strapless Tiered Ball Gown by Bariano - RENTAL
"Loved working with them. Dress fit amazing. I..."
Ana Maria S.
Staff wonderful. Experience great.
Purchased item
Rayna One Shoulder Draped Dress in Teal by Theia Couture - RENTAL
"Unfortunately I dont have a photo of me alone..."
Lindsay T.
I had an amazing experience here, the staff were so kind and responsive. Drop off and pickup were completely seamless. Thanks for helping the planet!
Purchased item
Gia Dress in Midnight Rose by Realisation Par - RENTAL
"Beautiful dress!"
Anna L.
They had a huge variety to choose from
Purchased item
Philippa One-Shoulder Maxi Dress by Hutch - RENTAL
"It was a fun shopping experience and it was g..."
Betty D.
It was hectic but that’s bc the space was so busy!
Purchased item
Rayna One Shoulder Draped Dress in Oxblood by Theia Couture - RENTAL
"A great dress for a wedding guest! The colou..."
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