The Fitzroy store reviewsSee product reviews

Very convenient, large selection and good changing rooms/store! It would've been nice to get more support from salespersons during dress selection process as it can be overwhelm and challenging to find the right dress for your event.

No issues, will definitely use again.

The staff was very helpful and I love that they keep track of the dress and event that it is being rented for.

Very easy and helpful

Easy is the word that comes to mind.

Everything was easy and great

Went to try on dresses in store and hated all the dresses I picked. I had the stylist suggestion some dresses and loved those! She was a huge help

It was really wonderful!

So easy! The whole process was seamless.

Overall excellent

So helpful! The stylist picked out the dress for me, so appreciated.

I have shopped with Fitzroy for my son’s wedding. This is my 3rd time around and I will just be coming back. I have told all my friends and now the Fitzroy will have customers for life. The quality and staff are amazing !!

Such a pleasant experience with the staff

Unfortunately, my visit did not meet expectations. For most of my time in the store, I was not assisted by staff. I selected dresses, entered the change room, and searched for alternative sizes entirely on my own. At one point, I even relied on the kindness of another customer, a mother shopping with her daughter, to help with zippers and clasps I could not rehelp with zippers and clasps I could not reach. It was quite difficult to find a staff member for assistance

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10/10

I would absolutely recommend Fitzroy Rentals to anyone looking for a reliable and trustworthy rental company. Looking forward to working with them again in the future!

This company is fantastic to order from! What a great concept for all of us just needing an outfit for one night!

Excellent

So easy to rent and all the staff are so helpful!

Everyone was very helpful in finding the right dress for the occasion, and this dress was definitely not on my radar

Always my favourite!

I live out of the city so having The Fitzroy deliver the dress right to my home is perfect. And the return mailing option is seamless

Best customer service. Could not recommend them more.

Excellent Customer Service, Excellent Products, So Much Fun to be trying on Dresses at the store!

From the stylist consultation and getting the right measurements to delivery of the dress, it was a smooth process. I would rent a dress again for my next event.

Everyone was so knowledgeable and helpful

Fantastic atmosphere, beautiful dresses and great helpful staff!

The whole experience could not have been easier. I went to Fitzroy in person to try on some dresses and it was super easy. The staff were helpful, but super respectful that you could do things that your own pace.

I really enjoyed my shopping experience! What a fun day with friends to find the perfect dress!

I've been renting dresses from The Fitzroy for many years, and appreciate this service and the selection very much! It has become much less of a personalized experience than it used to be. I am sure it's because the shop has grown and become busier, which is great - I hope you are around for a long time to come! But, I found it difficult to find the dresses I had wishlisted in the shop (dresses were jammed onto racks) and sometimes hard to find someone to help me if I needed a size or opinion.

Great service

Always have the best experience with Fitz Roy! This is my 4th time renting and I always get compliments on the dresses and always give Fitz Roy the credit!

Amazing experience. Such friendly staff and so many options!!

Had a really fun day shopping with girlfriends for a big event.

Staff was very helpful and provided excellent customer service

Great experience; helpful staff; gorgeous collection.

The stylist are so patient and attentive we genuinely felt welcomed

Pleasant. Helpful. Efficient and very affordable

Love the dresses, more plus size