Items took an extremely long time to ship with no follow up from the company. I reached out once and got a snotty response saying “they were still within their ship time” that was after waiting a week when all over their site it says will ship in 2-4 days.
I followed up again later and they told me one of the items was unavailable and that’s what they had been waiting on. I asked them to please cancel the entire order. Instead, they immediately shipped it. Very frustrating.