Nam Sun L.Verified
Ok good thk
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"Very good excellent"
Okura Cookware store reviewsSee product reviews
Claire C.Verified
Pretty good time to delivery.
Purchased item
Mastering Titanium Cookware eBook
"Easy to use, easy to clean, great!"
Diane M.Verified
No complaints! Love my wok!!!
Purchased item
Titanium Wok Pan I Chemical-Free
"My husband gave me the PERFECT Mother's Day g..."
Deborah C.Verified
Uneventful
Purchased item
Mastering Titanium Cookware eBook
"Food sticks you shouldn’t say that it doesn’t..."
Nick M.Verified
User friendly to order
Purchased item
Hand-Hammered Titanium Pan
"Great functionality and easy to clean. Son us..."
Dean W.Verified
Terrible customer support
Purchased item
Kiritsuke Knife – 10.6 inch (27 cm) Precision Blade
"Recieved the wrong knife. Contacted them once..."
Larry Y.Verified
No hassels. works as advertised.
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Works wonderfully, so much so that I ordered..."
D S.Verified
Okura in its advertising says 7-10 days, but when you get the order number it is a different story, got my knife soon enough, but 12 inch pan with lid much longer. to me it sounded like false advertising, NOT A VERY GOOD START FOR ANY ONE TO DO BUYING????
Purchased item
Titanium Frying Pan I Chemical & PFAS-Free
"Well to date and it has been about 1month so..."
Stefano F.Verified
The pan arrived in about 7-10 days, so not bad at all. It would have been nice to have clear instructiins on hiw to assemble the cover handle. I had a hard time to figure out if and where to place the red rubber circle. Finally, I saw one of your promotional videos and could figure out where it would go!
Purchased item
Hand-Hammered Titanium Pan
"The pan is not 100% non-stick (I didn’t expec..."
Charles I.Verified
I like the variety of Okura cookware available.
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Just the right size for my use-pan sauteing a..."
Lauri M.Verified
Great
Purchased item
Mastering Titanium Cookware eBook
"The pans are exceptionally good quality easy..."
Juha J.Verified
I sent pictures of the defect to support but have not heard back from them. I want a replacement or a full refund.
Purchased item
Hand-Hammered Titanium Pan
"The pan is useless on our convection cooktop..."
Tanya A.Verified
The back up emails were good. Gave me confidence everything was ok.
Purchased item
Mastering Titanium Cookware eBook
"Enjoying cooking in a nice pan for a change...."
Scott H.Verified
Not so non stick as they advertise
Purchased item
Hand-Hammered Titanium Pan
"Thought it would be non stick. My $8 stainles..."
C P.Verified
đź‘Ť
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"👨‍🍳👍✅"
Mandy E.Verified
Stick and burn easily, extremely difficult to clean. not value for money
Purchased item
Shipping Protection
"burn easily, very hard to clean. not up to my..."
Julian R.Verified
I was hoping that I was going to have a great Experience with my First Order, but, Not;
I ordered a Pan, it came in Pieces WITHOUT ANY INSTRUCTIONS TO BE ABLE TO ASSEMBLE IT TOGETHER, CUSTOMER SERVICE TOOK WEEKS TO CONTACT THEM.
IM VERY DISAPPOINTED
Purchased item
Hand-Hammered Titanium Pan
"A better Customer Service
On the Website make..."
Maria Del Pilar W.Verified
I spent money on a pan that I used once and will never use again. Aside from the problem I mentioned. The packaging was very cheap and the handle came to put together. It didn't feel like a quality item right off the bat. It was very generic.
Purchased item
Hand-Hammered Titanium Pan
"After washing throughly, I had gray residue o..."
Rodrigo C.Verified
I expected better food gets burned and sticks to pan quickly despite using low heat or medium.
Purchased item
Mastering Titanium Cookware eBook
"I do not believe this is an authentic titaniu..."
Jose M.Verified
Very straight forward, all online and arrived with no problem.
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Still learning how to use it properly, brown..."
Heather T.Verified
did take a while to arrive, however they turned up and I love them
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"great to use and very easy to clean"
Joshua D.Verified
My eggs stick to this pan worse than my 12 pan from Walmart and are a pain to get off
Purchased item
Hand-Hammered Titanium Pan
"Make things that you say are non stick actual..."
Nohe G.Verified
Easy and fast delivery!
Purchased item
Hand-Hammered Titanium Pan
"Low heat, little oil, non-stick!"
John G.Verified
Assemble the pans!!!
Purchased item
Hand-Hammered Titanium Family Set: 4 Pans & Utensils
"I had to assemble the pan and covers without..."
Todd B.Verified
They promote top quality products and they are far from it started falling apart less then a month after we received them .
Purchased item
Japanese-Style Knife Set – Precision Collection (7-Piece Set)
"Would definitely not recommend these knives t..."
Bonnie C.Verified
Burned on oil won’t come off
Purchased item
Hand-Hammered Titanium Pan
"The second time I used the pan it got burned..."
Lucy O.Verified
I like the look and feel of the pans
Purchased item
Hand-Hammered Titanium CrĂŞpe Pan
"I put the pan on the stove at medium heat. I..."
Linda R.Verified
really bad customer service... I am waiting for more than a $20 refund.. I find that to be insulting.. i followed all the instructions and have still opnly been offered a $20 refund on a $125 pan.. Its a rip off..
Purchased item
Hand-Hammered Titanium Pan
"give me a refund.. Not at all what i expected..."
Eileen F.Verified
It was very easy! No hassle! Easy to order.
Purchased item
Mastering Titanium Cookware eBook
"I couldn’t wait to cook an egg in it, as it a..."
Kenneth N.Verified
easy to order; impossible to get customer service. If I had researched Okura more thoroughly, I would have known since reviews of customer service are poor.
Purchased item
Shipping Protection
"It was supposed to be free shipping but we ha..."
Napapun U.Verified
Ok đź‘Ť
Purchased item
Hand-Hammered Deep Titanium Pot
"Easy wash đź‘Ś
Not too heavy
Less times ⏲️ co..."
Gary D.Verified
Tell me how I can make it so that food don't stick to the PAN, because even when I put a pamp. Some Pam stuff, it will still stick. What's the deal? Maybe that's why it's half priced.
Purchased item
Hand-Hammered Titanium Pan
"Everything's great, except for it sticks to t..."
Carolyn S.Verified
All has been good. Took longer to arrive than expected but has certainly been worth the wait!
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Love the look and feel of the pan. Surprised..."
Ronald S.Verified
Shopping was good but cooking wasn't
Purchased item
Hand-Hammered Titanium Pan
"Fried fish with a light seasoning and the coa..."
W B.Verified
Ok
Purchased item
Pure Titanium Cutting Board - PFAS Free
"Ok"
Lynn B.Verified
Love it
Purchased item
Hand-Hammered Titanium Family Set: 4 Pans & Utensils
"I just love it and so happy I did buy them th..."
Robyn B.Verified
I would prefer to buy in store but couldn’t find a provider in Victoria Australia
Purchased item
Hand-Hammered Titanium Pan
"My order took longer than expected to arrive..."
Tracey G.Verified
good non stick but bottom not flat, the dished bottom is disappointing
Purchased item
Hand-Hammered Titanium Pan
"I Like the pan, but the bottom is not flat an..."
Sarah T.Verified
I love it.
Purchased item
Traditional Japanese Wooden Utensil Set
"I love the wooden kitchen tools. They are wel..."
Mary S.Verified
Shopping experience good, prompt delivery
Purchased item
Hand-Hammered Titanium Pan
"It sticks badly, not overly impressed….is the..."
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