Rose B.Verified
Please refer to previous comments.
Purchased item
Hand-Hammered Titanium Pan
"Please do not advertise this pan as non stick..."
Okura Cookware store reviewsSee product reviews
Clori A.Verified
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Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"Too early to provide an honest assessment. W..."
Meredith D.Verified
Zero communication after emails of complaint.
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"The pan I received doesn’t match the photo in..."
Neville KapadiaVerified
Wanted to return the pan due to its poor quality, and was offered only a 15% cost return.
Purchased item
Hand-Hammered Titanium Pan
"Please get this machined as you cannot have s..."
Matthew S.Verified
It's a learning curve. But it does work.
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"I'm impressed by the quality of the Okura pan..."
Brian W.Verified
Items took a long time to be delivered and when it arrived they came in a cardboad box that was pieced together, tapped and the pans were bubbled wrapped inside, not in the “Okura” boxes
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"Advertisement said that it doesn’t stick
Mine..."
Flor L.Verified
Packaging seemed to be a TikTok fulfillment.
Purchased item
Mastering Titanium Cookware eBook
"The quality of the cookware I received is not..."
Leon M.Verified
Shipping and ordering was a bit of a headache, there needs to be an easier way to track them....and my lids showed up damged,but they replaced them with no questions asked, which I liked.
Purchased item
Mastering Titanium Cookware eBook
"So far the pans are great, I wish the lids ha..."
Shanelle M.Verified
0/10, return policy is a major hassle
Purchased item
Mastering Titanium Cookware eBook
"Super smashed up I am returning"
Allen L.Verified
The company didn't provide me with purchase confirmation after I placed the order
Purchased item
Mastering Titanium Cookware eBook
"The pan sticks all the time no matter how I p..."
Hassan N.Verified
too expensive compared to competitors
the sale is a fraud
not worth it
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"residual food stick with inner surface
I m..."
Marsha T.Verified
I looked at the pans online and next thing I know the order is placed I hadn’t even made up my mine on which pan I wanted! As it turns out I don’t want any of your products!!
Purchased item
Mastering Titanium Cookware eBook
"You took my money for two different orders wh..."
Phillip P.Verified
Took way to long and on receiving the goods, I was extremely disappointed
Purchased item
Hand-Hammered Titanium Pan
"Poor quality
Definitely not
Hand made
Poor..."
Marilyn P.Verified
They’re impressive looking pans, Not extremely heavy (important at my age) but advertising is misleading. The pan that was impressed with pattern really well working well after I followed the directions. Pan with surface not impressed well, I don’t EVEN want to use. I feel it was a quality issue someone missed.
Purchased item
Hand-Hammered Titanium Pan
"The “hand hammered” bottom of pan really look..."
Sarah P.Verified
I tried to cancel my order minutes after it was placed, customer srrvice did not respond until AFTER it was shipped and thus impossible to cancel
Purchased item
Solid Walnut Cutting Board - PFAS Free
"Very poor quality, after one use it shows scr..."
Sarah F.Verified
Poor information made this a bad experience.
Purchased item
Hand-Hammered Titanium Pan
"The pan came with no instruction to say that..."
Albert B.Verified
Slow delivery
Purchased item
Hand-Hammered Titanium Pan
"Only used it a few times but it works great...."
Bruce N.Verified
shopping was fine but goods disappointed - I have 25 AIRBNB and was going to buy for them kitchenware but wanted to test first so I am glad i tested and will not be buying anymore since you will not refund me anyway but will comment on all mt social media about these products - all facts not made up disappoint9ng.
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"Temp cooked with was 180 c and it burnt veggi..."
Julie B.Verified
Easy to order and followed delivery all the way… a real pleasure
Purchased item
Hand-Hammered High-Wall Titanium Pan
"Best cookware ever… no trouble at all and it’..."
James M.Verified
I am happy with the service. Including a bill of sale would remove any doubts on a split order.
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"Nice, safe, less sticky pans."
Kendra M.Verified
It was nice to see a website with so much information and a team of people working behind the product.
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"Outstanding pans. Such easy wash up. We hav..."
Ralf S.Verified
Ordered an item that took over 4 weeks to turn up
Purchased item
Japanese Style Chef’s Knife – 8.1 inch (20.5 cm)
"Very sharp , nice easy grip handle . Love it"
Naomi L.Verified
I bought another and then another
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"Absolutely delighted with it."
Pippa B.Verified
Great service all round
Purchased item
Hand-Hammered Titanium Pan
"A top quality addition to my kitchen.
Great h..."
Svetlana G.Verified
When contacted for assistance no response and email address provided is not working
Purchased item
Hand-Hammered Titanium Pan
"I want refund, this frying pan is not as desc..."
Greg C.Verified
The pans were delivered quickly with no trouble.
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"Best pans we have ever had!
Cleans easily an..."
Kathleen E.Verified
Good response time and delivery.
Purchased item
Hand-Hammered Titanium Pan
"My husband and I love to cook, and have alway..."
Donna W.Verified
The pan came on time.
Purchased item
Hand-Hammered Titanium Pan
"This pan is perfect for egg omelettes, it cle..."
Teresa J.Verified
Got one response after pan burnt then nothing
Purchased item
Mastering Titanium Cookware eBook
"No book included"
Bob S.Verified
Love to buy more
Purchased item
Mastering Titanium Cookware eBook
"The product is fantastic
Thank you."
Ann B.Verified
Quick with good delivery notification
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Getting away from coated non-stick pans, I bo..."
Brian G.Verified
Took a very long time for delivery. Disappointed opening
Purchased item
Mastering Titanium Cookware eBook
"Felt cheaply made, uneven once hot, going to..."
Marilyn T.Verified
Nothing good to say.. everything has been substandard
Purchased item
Hand-Hammered Titanium Pan & Sauté Set with Walnut Board and Utensils
"1. The products arrived damaged. 2 of the Ute..."
Robert H.Verified
Took a while to get here but worth the wait.
Purchased item
Hand-Hammered Titanium Pan
"Works great love it get the pan to correct te..."
Adrian B.Verified
The shipping was extremely slow.
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"I was very disappointed with the handles. I u..."
Ronald S.Verified
Pan arrived damaged
Purchased item
Hand-Hammered High-Wall Titanium Pan
"The stud fell off while installing the handle..."
Matthew T.Verified
Advertised as non-stick alternative to Teflon. Total junk
Purchased item
Hand-Hammered Titanium Pan
"Food sticks to pan pretty easily and is a mes..."
Shannon M.Verified
Excellent
Purchased item
Traditional Japanese Wooden Utensil Set
"Well made, love the look and feel"
Jim H.Verified
Disappointed with the product
Purchased item
Hand-Hammered Titanium Pan
"It isn’t any more “no-stick” than any of my o..."
Douglas W.Verified
Junk
Purchased item
Hand-Hammered Titanium Pan
"It still sticks I did everything they tell me..."
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