Winfred J.Verified
Delivery was painfully slow and tracking impossible! Tracking apps simply didn't work. Could never tell me where my pan really was at any time.
Purchased item
Shipping Protection
"I've cooked a number of times in it and food..."
Okura Cookware store reviewsSee product reviews
Terri B.Verified
It's been 6 weeks and still no product. Customer service just keeps sending automated replies with apologies but no action 😡
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"I ordered and paid on May 16 and I still have..."
Geraldo V. R.Verified
No biggie, I didn't cry, I did not jump up with joy, I didn't show it off. It's a good pan.
Purchased item
Hand-Hammered Titanium Pan
"My eggs pan."
Patrick G.Verified
Long time delivery
Purchased item
Titanium Frying Pan I Chemical & PFAS-Free
"It stick without oil"
John S.Verified
Ordered at a great price and they arrived as Ordered very pleased with the service
Purchased item
Hand-Hammered Titanium Pan - 3-piece set
"Absolutely fantastic Easy to use and food coo..."
Daniel R.Verified
Answer your emails.
Purchased item
Hand-Hammered Titanium Pan
"I emailed you when I received it. There was s..."
Richard F.Verified
Not much to share except it took a while to get the pans
Purchased item
Titanium Pan I Healthy Non-Toxic Cookware for All Cooktops
"Followed all the directions- still have probl..."
Susan P.Verified
Easy to order and the customer care has been good.
Purchased item
Hand-Hammered Titanium Pan
"It does behave as advertised, food moves easi..."
Frances L.Verified
The okra cookware performs very well, non stick and no leaching of chemicals, I also like the style and look of it. It's not to heavy.
Purchased item
Japanese-Style Santoku Knife – 5.1 inch (13 cm) Compact Blade
"Love the knife, very sharp and well balanced...."
Sandi M.Verified
Arrived quickly.
Purchased item
Hand-Hammered Titanium Pan
"It doesn't naturally resist staining or stick..."
Michael S.Verified
Slow delivery but good customer service
Purchased item
Mastering Titanium Cookware eBook
"Pay attention to the ebook! I had the pan too..."
David S.Verified
It is not Titanium False Advertisement!!!
Purchased item
Shipping Protection
"Next time pack in heavy duty box with proper..."
Don S.Verified
It is nothing like it was described
Purchased item
Hand-Hammered Titanium Pan
"It is advertised as non stick, it is quite th..."
Jerry M.Verified
EVERYTHING STICKS!!!!
Purchased item
Mastering Titanium Cookware eBook
"I’ll be returning all of your products. They..."
Aaron Y.Verified
Delivered on time and they give you extra nuts for handle
Purchased item
Hand-Hammered Titanium Pan
"Food doesn't stick"
Aidyl M.Verified
Easy
Purchased item
Mastering Titanium Cookware eBook
"We love it !!"
Joseph M.Verified
My shopping experience was fine. But my pan was terrible. I sent a half a dozen messages to the company with pictures of my pan and nobody responded to me.
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"The picture of my pan after I washed it three..."
Patricia D.Verified
Shipped and delivered quickly; well packed. I love the knife also!
Purchased item
Hand-Hammered Titanium Pan
"Love this pan-works like a dream and cleans u..."
Rosemary Z.Verified
I Love my set of Okura pans. Easy to cook and clean.
Purchased item
Japanese Style Chef’s Knife – 8.1 inch (20.5 cm)
"A good quality and a very sharp knife."
Sofi A.Verified
I received a frying pan that appears to be used rather than new.
I have already sent multiple emails along with photos to your support address, but unfortunately I have not received any response so far. Its disappointing and a shame as I expected a higher standard of service from a company with your reputation. I will continue my complaint until I reach the appropriate department.
Purchased item
Mastering Titanium Cookware eBook
"As per attached photos, I received a frying p..."
Daniel H.Verified
Asked for a refund never got a response
Purchased item
Mastering Titanium Cookware eBook
"You imply your pan has titanium in it either..."
Yonit L.Verified
Very bad customer service
Purchased item
Hand-Hammered Titanium Pan
"I never got the order. The support team was n..."
Ilene M.Verified
Easy
Purchased item
Hand-Hammered Titanium Pan
"Love it!"
Hemanth B.Verified
Good replacement for Non Stick pan
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"I have been using this extensively- I like it..."
Gary B.Verified
Quick and easy! Took a while to get here but worth the wait!
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"I love my new pan!! I filled it to the very t..."
Steven P.Verified
Excellent.
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"Excellent!"
William S.Verified
Long shipping time I feel
Purchased item
Hand-Hammered Titanium Pan
"Not as non stick as I thought it would be"
James B.Verified
Great item. Lifetime product. Great quality.
Purchased item
Hand-Hammered Titanium Pan
"Very even heat distribution. Great quality. L..."
Roy M.Verified
Very prompt delivery! Very satisfied!
Purchased item
Hand-Hammered Titanium Pan
"Phenomenal pan!"
Shawn O.Verified
Complained about the product not being nonstick. Was emailed back to try seasoning the pan a few times. Did all that was recommended a few times. Tired of spending so much time cleaning stuck on foods.
Purchased item
Hand-Hammered Titanium Pan
"Horrible product! Seasoned pan several times..."
Janice M.Verified
To small and then handle doesn’t stay tight
Purchased item
Hand-Hammered Titanium Pan
"It’s far to small, and the handle screws come..."
Robert J G.Verified
Straightforward process that went well.
Purchased item
Hand-Hammered Titanium Pan
"Since I live alone, this 8" titanium Okura pa..."
Aly T.Verified
Over all great.
Purchased item
Mastering Titanium Cookware eBook
"Love my new pan."
James S.Verified
Everything sticks
Purchased item
Hand-Hammered Titanium Pan
"It’s definitely not non-stick… even at a medi..."
Michael F.Verified
Too expensive. Not what it’s advertised to be.
Purchased item
Hand-Hammered Titanium Pan
"It’s not non stick, I highly doubt it is hand..."
Marcus W.Verified
It was a breeze! No issues at all!
Purchased item
Hand-Hammered Titanium Pan
"Spreads heat evenly and is easy to clean! My..."
Ruta R.Verified
I still like to feel the weight of a pan before I purchase. That is the biggest drawback to buying online. I bought my pans with hope that they'd be just right.
Purchased item
Mastering Titanium Cookware eBook
"My son loved his gift."
Jeff K.Verified
Shipping took forever. Product not titanium
Purchased item
Hand-Hammered Titanium Crêpe Pan
"Took forever to get here, and then I realized..."
Nancy W.Verified
It was easy but I would have liked to have more timely notices of the status of my purchase.
Purchased item
Hand-Hammered Titanium Wok Pan with Flat Base
"I really liked the pan. It replaced some of t..."
Tristan C.Verified
False advertising
Purchased item
Hand-Hammered Titanium Pan
"Even after seasoning this pan does not perfor..."
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