Bryan A.Verified
Buyer beware. They do NOT honor their own return policy. Item came damaged and defective.
Purchased item
Mastering Titanium Cookware eBook
"Customer service is very poor. Do not buy fro..."
Okura Cookware store reviewsSee product reviews
Mark B.Verified
W
Purchased item
Hand-Hammered Titanium Pan
"Seems to be a good pan. I have had problems..."
Ruslan B.Verified
5+
Purchased item
Hand-Hammered Titanium Pan
"5+"
Zoran S.Verified
Everything sticks
Purchased item
Hand-Hammered Titanium Pan
"Anything I put in the pan sticks."
Steve P.Verified
Not great. Poor quality items for the price and dubious marketing.
Purchased item
Hand-Hammered High-Wall Titanium Pan
"The pan looks ok and is good for most foods;..."
Regis F.Verified
All Good
Purchased item
Mastering Titanium Cookware eBook
"Great Product"
Maxene G.Verified
Great communication all the way .
Just never received my cookbook .
Purchased item
Hand-Hammered High-Wall Titanium Pan
"Really happy with the quality of this awesome..."
D.Verified
it was ok
Purchased item
Hand-Hammered Titanium Pan
"i am wondering why after washing my pan i get..."
Carla M.Verified
Fake pot
Purchased item
Shipping Protection
"Fake"
Jun M.Verified
Took awhile so I bought a cheaper one from Amazon.
Purchased item
Hand-Hammered Titanium Pan
"I rate the quality of this similar to a cheap..."
Nasrin E.Verified
All lies!!! Food sticks to the pan!!!
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Food sticks to the pan!!!!!?
The advertisemen..."
Joanne S.Verified
The on,y “ drawback “ is the wait time between ordering and receiving the product, which in My case took one month !
Purchased item
Mastering Titanium Cookware eBook
"Has nothing to do with your product…just that..."
Chaz C.Verified
Never got it to many lies
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"I have order over a 5weeks ago . I have been..."
Walter W.Verified
Does not work as promised
Purchased item
Hand-Hammered Titanium Pan
"The food is stuck to the pan after use. Very..."
Jance M.Verified
i'm still doing claim process for missing order. i wanna see how they can handle this problem.
Purchased item
Mastering Titanium Cookware eBook
"I'm not even receipt this product"
Diane W.Verified
Easy to buy online
Purchased item
Hand-Hammered High-Wall Titanium Pan
"I love the way my small deep-sided frying pan..."
Christy L.Verified
Best customer service and prompt response. The product was delivered timely manner.. I have no issues or complaints with my order.
Purchased item
Hand-Hammered Titanium Pan
"Love this pan and how it cooks my steaks perf..."
George M.Verified
Slow to send. Package came direct from China with a generic thank you card, didn't even mention Okura. Very cheap drop shipping company, not what they advertise as an upmarket brand.
Purchased item
Mastering Titanium Cookware eBook
"Definitely not non-stick, but easy to clean...."
Magdalena G.Verified
I can only say I loved my first pan
Purchased item
Mastering Titanium Cookware eBook
"I bought an okura product and was sent a tita..."
Roya R.Verified
Keep up good work!
Purchased item
Hand-Hammered Titanium Pan
"Great pan!"
Rodney W.Verified
Efficient service, well packaged.
Purchased item
Hand-Hammered Titanium Pan
"Prompt efficient service! Very nice pans, Qu..."
Keith G.Verified
Don’t buy from here, it’s a generic drop ship company selling cheap rubbish pans
Purchased item
Hand-Hammered Titanium Pan
"Awful product, it’s an £18 pan from Temu.
Do..."
Linda R.Verified
Takes a little while for the order to come.
Easy assembly of handles and lids.
Love cooking with these pans.
Purchased item
Hand-Hammered Titanium Pan & Sauté Set with Walnut Board and Utensils
"Love this board, it is very ewll made, does n..."
Sharon W.Verified
Easy shopping experience!
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"I love these beautiful pans. They heat so wel..."
Lester Sun L.Verified
It was straight forward, but delivery took a long time must have came straight from China.
Purchased item
Hand-Hammered High-Wall Titanium Pan
"Pan is very nice but it does still stick and..."
Inun R.Verified
It was delivered properly and on time.
Purchased item
Hand-Hammered Titanium Pan
"The pan is not totally non stick as my eggs s..."
Marion P.Verified
A long time waiting for order
Purchased item
Hand-Hammered Titanium Wok & Fry Pan (10 Inch) with Utensils
"The biggest problem was having to get help to..."
Margaret O.Verified
I will never recommend this product !
Purchased item
Mastering Titanium Cookware eBook
"Well maybe tell the truth in your advertiseme..."
Fernando L.Verified
Terrible customer service, never got my order received 0 support
Purchased item
Hand-Hammered Titanium Pan
"I ordered this pan and I never received it, i..."
Barbara B.Verified
Just ordered another piece!
Purchased item
Hand-Hammered Titanium Pan with Two Handles
"Just beautiful. I’m excited to cook again!"
Paul A.Verified
Disappointed with the product.
Purchased item
Hand-Hammered Titanium Pan
"Don't advertise as non stick because it's not..."
Sally T.Verified
The shopping was fine- just very disappointed in the product.
Purchased item
Mastering Titanium Cookware eBook
"Be honest- mine is definitely not non stick"
Steve P.Verified
The 12' and 10' pans I bought are great! The heat distribution is as even as it gets and the clean up afterwards is a breeze.
Purchased item
Mastering Titanium Cookware eBook
"I haven't received the cook book."
Jesus F.Verified
Order took a little too long and then on first use it stained.
Purchased item
Hand-Hammered Titanium Pan
"Remove stains"
Henry N.Verified
Great customer service
Purchased item
Hand-Hammered Titanium Pan
"Love Okura pans!"
Barry D.Verified
No instructions prior to use
Purchased item
Mastering Titanium Cookware eBook
"Would have been nice to have known it needed..."
Angela A.Verified
Goods arrived safely and within reasonable time.
Purchased item
Mastering Titanium Cookware eBook
"I am so pleased to have purchased this titani..."
Quang H.Verified
Really terrible. Arrived late and missing bolts. Customer service said they would send another set of bolts but til today i havent received anything. How long already?
Purchased item
Hand-Hammered Titanium Pan
"Order arrived longer than I expected and miss..."
Alan M.Verified
I didn't like the idea of assembling the pan, and was going to return it, but the return process being international held me back. The return policy was not clear at all about the particulars were. Shame.
Purchased item
Hand-Hammered Titanium Pan
"My wife cooked pancakes in the pan, greased t..."
Angela K.Verified
Non stick
Purchased item
Mastering Titanium Cookware eBook
"Has handling information"
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