La Luna Pet Care Reviews

La Luna Pet Care ReviewsSee store reviews

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Julie A.Verified
This door is excellent quality. Strong amd sturdy and simple to install with everything you need for installation provided. So happy with the quality. My dog loves being able to go in and out whenever she feels. The door flap is sturdy and seals well when closed,too. Highly recommend this product!
Patio Pet Door Insert
Elton D.Verified
Well worth the money. The build is absolute quality and the fact it's easy to install and remove if you do require to makes life so much easier. Would 100% recommend this product
Patio Pet Door Insert
Dorothy W.Verified
The security lock is excellent. Thank you! Soon to be fitted. I had a problem with Australia Post. They were late messaging me about the time of delivery so came before I could get home. They took it to the Post office. Which I find very inconvenient. I rang Australia post. Knowing I wouldn't get a win. But I had to try. I always have deliveries left at my door and have for ages. They insisted that you had insured it so it had to go to the PO. I was concerned it was the door which I know ...
FREE - Security Pack
Nicola C.Verified
Had 2 of these doors installed now. Very happy with the product, the service and delivery. They are the most slimline on the market and blend in nicely with the door. Cats and Dogs have no trouble using the door.
Invisi Flap Pet Door For Glass
Terri S.Verified
Luved the DURABILITY quality, Purchased black (L) And I have an Female English staffy & wanted bigger to accommodate for friends with there bigger dogs coming over for play date fast delivery eassssssy quick to install "WINNING" Thank you. I've already passed onto a friend for her fur baby
Patio Pet Door Insert
Lisa T.Verified
Postage was a little slow but once it arrived it was super easy to install thanks to the video sent via email on how to install it when it arrived! New door flap appears much better quality than original with much stronger magnets that actually keep it closed to stop the flies from getting in. Very happy.
Replacement Pet flap V3.0
Kelli L.Verified
I love the door and being able to get replacement parts easily and fuss free is a bonus. My dogs also like the door and the freedom To come in and out. Would recommend this company and the product 100%.
Replacement Pet flap V3.0
Trish L.Verified
Great service. I needed assistance/ clarification with my purchase so I opted to use 'Chat' for a resolution. The agent promptly assisted me and was super efficient at addressing my query, providing a rapid response. The product arrived as expected and in a timely manner. Highly recommended.
Replacement Pet flap V3.0
Julie D.Verified
The dog door was easy to install and the bar lock works well and easy for my 85 yr old dad to manage, both my dad and the dog very happy. It looks great as it really blends in as part of the existing door. Very happy and would definitely recommend this product to others.
Patio Pet Door Insert
Ms C.Verified
The door was very easy to install. The dog (big mastiff) took a few days to adjust but she uses it happily now, so no more leaving the door open for her and letting in mosquitoes. I didn't get an attachment to stop the screen door sliding across the opening because I misunderstood about that. Otherwise all good.
Patio Pet Door Insert
Tania A.Verified
The cat cage was reasonably easy to assemble but the last two poles were a little difficult as the netting needed to be stretched a bit first. Otherwise highly recommend the cage
Shade Sail For The Cat Cabana Cat Enclosure
Patricia M.Verified
It took a few days before our young dog would use the door, first he was happy to go out but wouldn’t come back in. However he now loves having his own door and zooms in and out whenever he feels like it. It is good to know that it can be locked if we are all away.
FREE - Security Pack
Jeanette G.Verified
Really happy with the doggy door. Didn’t quite fit as I thought it would, but we made it work. But it’s lovely not having to get up and let my pooches in and out every 5 minutes. Happy with the fact I can take it with me if I move. Thank you.
Patio Pet Door Insert
Greg H.Verified
Very happy. It fits perfectly. It was easy to order the right one. Just 1 thing with the installation video when he shows you the right way to put the insert in at the end, you only get a second to focus on it.
Replacement flap V1.9 (No Mohair) Pre- 2015 models
Annemarie W.Verified
the patio pet door was relatively easy to insert but the screws provided are not long enough. Happy with everything else now the dogs have to get used to using it. :-)
Patio Pet Door Insert
Robert S.Verified
Requested 2 additional magnets to prevent wind from opening the flap door and allow cold air from coming in. Staff were incredibly helpful. Great product and service- goods arrived within std Australian postal times. Simple to install after watching the supplied video links- jobs done.✅
PARTS - PPD Magnets x2
Adam P.Verified
Quality is great Instructions a little vague Very happy with purchase Perhaps some diagrams to explain installations for the average Lehman Dog took about 2 days to use it Easy tho
Patio Pet Door Insert
Diane D.Verified
Easy to install just as it said. Golden retriever fits through it easily, plus the Maltese and rag doll. The rag doll is still getting used to it but she’s sure getting the hang of it. Stops the cold breeze during the night. Can’t recommend enough. Speedy delivery and easy to install. Thanks a million.
Patio Pet Door Insert
Customer photo review of Patio Pet Door Insert
Peter M.Verified
Our sliding door was quite old, so the aluminium profile wasn’t quite right to get the fit per the video instructions, but, with some carful work, the dog is now happily accessing the big outdoors without having to ‘bark permission’. Thanks
Patio Pet Door Insert
Julia J.Verified
Extremely happy with our new patio pet door. We needed an upgrade as we welcomed a new (much bigger) fur baby to our family! It's very sturdy and surprisingly quiet withstanding a boisterous puppy bursting through it a gazillion times a day! It is great quality, simple to install and looks great! Highly recommend this product.
Patio Pet Door Insert
Andrea T.Verified
It’s a great product. Great quality. I found it a little tricky to install with the security pack as the dimensions of my sliding door were a little different, but once installed it blends in seamlessly. Thanks 😊
Patio Pet Door Insert
Frances K.Verified
Well designed, well made piece of kit :) Quick delivery, easy to install and awesome customer service. Highly recommend if you want to stop being a door butler to your dawg!
Patio Pet Door Insert
Del B.Verified
Great door, easy assembly. We didn’t remove lock from our sliding door and just put a bolt up top to secure our door. Love that the flap Is magnetised so you can flip it up and it stays while your fur baby gets used to it. Also having piece that slides over flap if you want it completely shut is great.
Patio Pet Door Insert
Camilla M.Verified
Works great just the right length for the medium size door magnets are great as they keep the flap attached to the bottom of the door opening. The cavapoo can still push through the door & the magnets let go back to attach to door
Replacement Pet flap V3.0
Elisa T.Verified
This was a great purchase. The door is very secure and well made. My dog learnt to use very quickly and it holds up - even with the large breeds. So very happy with La Luna thank you
Patio Pet Door Insert
Tonia W.Verified
I haven’t opened the box it came in as yet as I brought it to go into my home that isn’t built yet. I have had one of these doors before & I loved it & so did my Westie. 🐾 Thank you 😁
Patio Pet Door Insert
Sara R.Verified
Love it and my dogs too. I don’t have to be woken in the middle of the night to let them outside. The only thing I would add, is a bit stronger magnets to hold the flap shut in the wind, as my big dogs are strong enough to push through, so would cut down the draft.
Patio Pet Door Insert
Lawrence D.Verified
Arrived on time . I fitted it 1 hour later. Only problem one of our dogs are confused, he can see right through clearly, our other dog runs through. Very pleased, good service.
Replacement Pet flap V3.0
Susan M.Verified
It took a little while for our dogs to get use to using a dog door but they love it! We find it sturdy, weather proof, especially in heavy rain.
Patio Pet Door Insert
Denis M.Verified
My door is a little higher than standard but not high enough to warrant an extension piece. I simply added some angle onto the bottom track and it fits great. The insert works really well and looks great!!!
Patio Pet Door Insert
Lenny G.Verified
We have a larger than normal sliding door. It fits perfectly with the extension pieces and all of the additional hardware supplied made the installation really easy. The hints and tips for adding security really helped. Our cavoodle really loves the convenience of having the door available 24x7
Patio Pet Door Insert
Patrick T.Verified
I love my new dog door it's fantastic and less stress for me having to open the door for Charlie to go outside all the time now he comes and goes as he pleases even when we go out he can stay in the house and go outside any time instead of having to lock him in the garage. Thank you La luna petcare
Patio Pet Door Insert
Toni M.Verified
We choose this option rather than getting a permanently installed dog door, not just because it was a cheaper option, but because we can easily move the insert to another door if we need to. It fitted like a glove. All we have to do is train our new adoptee to use it.
Patio Pet Door Insert
Roxanne S.Verified
We bought our 1st door when we moved into our new house in 2021. We have really high doors It was so good that we could get extensions to make the La Luna patio door fit just right to our main glass sliding door. We have just installed a 2nd La Luna patio door to the sliding doors on our patio as we just added a male golden to our family & the height of the doggy door opening is so much bigger than your store bought doggy door. We love both of our La Luna doors & so do our dogs.
Patio Pet Door Insert
Susan S.Verified
A visiting puppy tore the flap off my dog's door during the Christmas break, but as soon as you were open I rang to request a replacement. The order was dealt with efficiently and a replacement flap arrived within days.. it was easy to instal and my dog and I were happy again. Thank you, La Luna.
Replacement Pet flap V3.0
Customer photo review of Calming Pet Bed [Size: Large 80cm] [Colour: Dark Grey]
Louise B.Verified
My furbabies are so inlove with thier new beds.Cosy Warm and we don't have fights about who is going to have the bed they have 1 each
Calming Pet Bed [Size: Large 80cm] [Colour: Dark Grey]
Customer photo review of Folding Patio Pet Door Insert [Colour: White] [Size: Medium]
Marie B.Verified
It’s fantastic we love knowing we can lock our house up when we are not home. But that our dog can come in and out when she wants too.
Folding Patio Pet Door Insert [Colour: White] [Size: Medium]
Kerrie N.Verified
I purchased this for my daughter's dogs as they wouldn't use the previous one. This one has been a huge success, mainly as it is much lower to the ground making it easier to get in and out. Thank you
Patio Pet Door Insert
Customer photo review of Sports Large Pet Stroller+1
Madi K.Verified
Great purchase! We had to purchase a pram due to one of our dachshunds experiencing IVDD. The pram is super spacious, can definitely fit 2-3 dachshunds at a time. Pram is probably a bit too big for just one dachshund but perfect for our little dash pack! Great for those longer walks and picnics.
Sports Large Pet Stroller
Customer photo review of Patio Pet Door Insert
Sharon N.Verified
Looks like it was built with the house, sturdy and very functional. Two pups quickly learned how to use it.
Patio Pet Door Insert
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