Peter W.Verified
Really great experience from beginning to end great product backed by exceptional service
La Luna Pet Care ReviewsSee store reviews
FREE - Security Pack
Garry S.Verified
Great product fits well
Patio Pet Door Insert
Garry S.Verified
Great product
FREE - Security Pack
Paul M.Verified
A very good product compared to some others on the market
FREE - Security Pack
Nicole R.Verified
It doesn't fit. We've spent over $350 on a builder to install your pet door but there are 2 problems: the door doesn't line-up propertly; and the security latches are too wide. We're having to spend more money on finding latches that fit, and getting the builder back.
Can we get our money back if the pet door is still not operational?
FREE - Security Pack
Sharon S.Verified
If you think you are going to buy this , get it out of the box and place it in your door opening ,THINK AGAIN, it is not possible for an older sliding door as the framework is a lot thicker than the grooving in the doggie door . So I have to get a handy man to come up with away to install it ,so it closes up tight and is secure.
Wish I hadn't thrown out the box or it would have been returned .
FREE - Security Pack
Raymond L.Verified
There are a few problems with this door, first problem is the latch attachment which they don’t provide and expect you to use your existing one that does not fit and they want you to screw the latch where the folding mechanism is which I believe is a big flaw in design, the second problem which is a major issue, after installing the dog door, you can not lock the screen door from the inside, and once shut the door, you can not open the screen door from the inside, I did order the screen door ada...
Patio Pet Door Insert
Christopher T.Verified
As I said previously these particular vegan leather collar lead sets were far from the quality of the last . They were hideous . I took them all to the local op shop when they arrived
Vegan leather Leash Collar Set Black
Suzie V.Verified
Great product!
Great customer service!
Vegan leather Leash Collar Set Pink
Lisa S.Verified
Easy to install, although a two man job
Replacement Pet flap V3.0
Lyndal S.Verified
Fantastic product and great for a larger wall.
Pet Door Tunnel Kit
Brad M.Verified
Quality item, great video to help with installation, would purchase again in future
Patio Pet Door Insert
Stephen H.Verified
The pet door product is very good and I like it but the instructions to incorpoarte it into my existing sliding door frame are basically non existant and I still do not kow how to accomplish this to complete the installation.
Patio Pet Door Insert
Aarron G.Verified
Door was easy to install
Solid and well made.
Cat flap too strong for cats to open so have it wedged open so they can use it.
Door seals poor especially outer gap sealer as did not adhere to door. Will purchase better quality.
Overall ok and a shame that the final pieces to make it a great install were second rate based on overal cost.
Patio Pet Door Insert
Nikki W.Verified
Great product, dogs love it !
Patio Pet Door Insert
Lyndal R.Verified
Perfect fit!
Replacement flap V3.0 [Size: Small]
Nicola S.Verified
Great service and solid product
Thank you
Sports Large Pet Stroller
B N.Verified
Super cute, Great quality set!
Purchased OnSale so was an awesome buy 😊
Vegan leather Leash Collar Set Black
Melka O.Verified
Great product shipping to New Zealand was an easy process.
Patio Pet Door Insert
Mrs C.Verified
Great quality product. Better than what you'd buy from major retailers that sell similar products on mass.
FREE - Security Pack
Karen H.Verified
Perfect
Patio Pet Door Insert
Jenny T.Verified
Great products and fast delivery
Replacement Pet flap V3.0
Cameron J.Verified
Our La Luna pet door, with wheel for our centre opening doors, functions very well. It is a high quality unit that’s easy for the dogs to use, that still gives us all the usuals access. We chose to have La Luna do the installation & their man, Luke, did a great job. He was friendly & thorough & even wanted to vacuum the work area before leaving. Despite some communication issues with the company earlier on, I’m very happy to recommend La Luna.
Wheel for Patio Pet Door
Mrs C.Verified
High quality. Fits perfectly. Recommend over ones you buy at local hardware chain stores.
Patio Pet Door Insert
Michael M.Verified
Great quality easy to fit
Aluminium Pet Door
Claire C.Verified
Great thanks
ABS Pet Door
Mandy M.Verified
easy to install
Patio Pet Door Insert
Blackburn -.Verified
Fits well, shame doesn't come in black...
Replacement Pet flap V3.0
Craig S.Verified
Fast delivery time and the product was in great condition.
Easy to follow instructions provided by the QR codes.
FREE - Security Pack
Lindie C.Verified
Thank you! Great product!
Replacement flap V1.9 (No Mohair) Pre- 2015 models
Karen D.Verified
Great product. Easy to use.
Patio Pet Door Insert
Yolanda A.Verified
We ordered the foldable door and, when try to install the security pack, the screws cannot be drilled properly as the guides of the door are in the way, leading to a very poor installation of the security attachment, and significant damage to the door frame.
Security Pack
Rhonda S.Verified
I did share but my photo library is limited access. It’s all good thanks
Patio Pet Door Insert
Brendan R.Verified
Super easy to install. It feels and looks very sturdy and money very well spent
Patio Pet Door Insert
Chris N.Verified
Perfect for our two dachshunds.
FREE - Security Pack
Jean Z.Verified
Great product and communication.
Fast delivery. Very happy.
Replacement Pet flap V3.0
Sarah C.Verified
I feel scammed. This screen door adapter popped up while I was checking out as an upsell. We didn’t end up needing the part to install into the screen door. I then asked to return it but we get charged for shipping the useless piece so I feel scammed having lured to buy a useless piece then having to pay for shipping.
Very sad.
Screen Door Adapter
Troy P.Verified
Easy to install, works well, fast delivery.
Wheel for Patio Pet Door
Kayla W.Verified
Easy to install and very secure!
Patio Pet Door Insert
Stephen M.Verified
Perfect fit !!
Replacement Pet flap V3.0
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