David F.Verified
The door is great and was fairly easy to install. Only issue we have is that it would be good if it had a way of holding the locking plate when not in use.
La Luna Pet Care ReviewsSee store reviews
Patio Pet Door Insert
Michael H.Verified
I don't recommend for medium and smaller dogs.
The pouch is too heavy and weighs down the leash, and it's also quite large/bulky so just gets in the way.
I'm giving the benefit of the doubt where maybe a bigger dog would hold some of the weight for the owner (I don't know how, I'm just trying to be optimistic.)
For reference - my maltese-Shih Tzu is a medium dog according to the La Luna collar sizes.
Vegan leather Poop Bag holder - Black
Renee A.Verified
We have had a La Luna door for ages, and realised the flap was really discoloured and needed a change. We ordered a replacement flap. It arrived very quickly (even to Darwin!).
I watched a support video, which make the change look really easy...like a 15min job. Word to the wise...if you haven't changed the flap for years, or you live in a very hot climate, the plastic can melt and fuse to the door itself. If this happens it becomes more like a 2-hour job, which requires you to disassemble most ...
Replacement Pet flap V3.0
Ashley G.Verified
The door is good - functionally works well. The rubber seal seems to have dislodged, which means the door needs to be pushed forcefully to lock it... might get a new seal. The other issue was, it took over a month for the techie to get to us to install the door (Brissy - as there is only one guy in QLD), so not exactly La Luna's problem, but frustrating nonetheless... so outside of these 2 things, the door's good, the dogs love it, easy to use and no issues.
Pet Door Installation - Service
Heather H.Verified
This product was not easy to install at all. We had to get someone in to install it. Nothing fitted, large gaps and don’t even get me started on the lock
Extension piece
Michael H.Verified
I don't recommend for Medium or Small dogs.
I'm giving 4 stars because it is pretty well described on the product page, but I was expecting something better, so it's my fault really.
The vegan leather isn't very convincing and feels more like plastic.
The leash length is mentioned on the product page, but after using it I noticed I need about another 30cm or more.
The sizing for the collar is accurate.
The collar width is a bit big on my small dog and the heavy buckle is irritable so I won't...
Vegan leather Leash Collar Set Tan
Sharon R.Verified
We have to make a few adjustments like removing the magnets as our pooch will not push through when they are there but otherwise it is very successful
Replacement flap V3.0 [Size: Medium]
Sue P.Verified
Love this set , so nice on my lil Spoodle girl ( although it’s almost too small for her neck & she’s quite small) great value too .😊
Vegan leather Leash Collar Set Grey
Anthony H.Verified
Door fits perfectly bonus ability to fold and take with you or put away when you go away is a good idea
Patio Pet Door Insert
Melanie F.
It looks great, good condition too!
Two things - Took some adjustments to fit. But got it in the end. Not easy!
U do have to drill 2 holes on your actual aluminium frame!! So u will have to get permission from the owner.
The extensions are a different grey than the door, which is very disappointing.
Otherwise, does its job and looks great.
Patio Pet Door Insert
Katrina B.Verified
Love this doggy door brand .
Easy to order , wonderful that they have spare parts plus they are super quick to reply and deliver
Replacement Pet flap V3.0
Lee A.Verified
Works great.
Best of all found your video on how to add magnets stored top of door & move to bottom of door.
Replacement Pet flap V3.0
Marion N.Verified
The door insert doesn’t fit perfectly into a double glazed sliding door track. Some adjustment was needed one end to stabilise and straighten. A short piece of dowell was used for this which fitted within the track cavity at the bottom, one end, to straighten the insert.
Patio Pet Door Insert
Nicholas A.Verified
Door works well, magnets seem a bit strong for my two cats but they will get used to it, Not a huge fan of how it looks with multiple extensions on it
Patio Pet Door Insert
Luke M.Verified
Delivery was prompt, and installation was easy.
The only observation I have is the replacement flap was clear on arrival but after ~24 hours turned transparent blue which makes it standout against the glass doors.
The original flap did not change from clear.
Dog door insert is installed in the same location.
Replacement Pet flap V3.0
Michael H.Verified
I don't recommend for Medium or Small dogs.
I bought it at a very heavy discount. The leash length is mentioned on the product page, but after using it I noticed I need about another 30cm or more. The handle's rubber isn't comfortable on my hairy male wrists. The sizing for the collar is accurate. The collar width is a bit big on my small dog and the heavy buckle is irritable so I won't be using this, it's going to the OP shop.
PVC Sports Dog Leash & Collar Set - Black
Chris A.Verified
Love your dog patio doors - we have two and have told so many of our friends how good they are. I really could have used the self tapping screws to fix it on as our puppy took the old flap off and we no longer have the screws, hard to find in Bunnings!
Replacement flap V1.9 (No Mohair) Pre- 2015 models
Zulejha M.Verified
All good with the insert. The cream colour is slightly different to the paperbark colour, which is the colour of our sliding door frame… otherwise it’s pretty close in colour.
Patio Pet Door Insert
Debbie K.Verified
Service was fast and efficient. Pram was easy to assemble. It provides a comfortable ride - happy dog, happy owner. The way the lid zips up is easy. Good shade for pup. Rain cover is provided - I don’t know how effective it will be - it is more like a light weight poncho, but better than nothing. The carry bag underneath is very functional. The wheelbase of the pram is wider than I expected. The hard plastic wheels are getting damaged because the wheels pick up sharp seed pods. I think all prams...
Pet Stroller with ISO-FIX Car Carrier
Jessica W.Verified
Haven't set it up yet as we are yet to pick up our pet, but first impressions are that it's sturdy and solid. I love that it folds in half but the weight means it may need two people to lift and set it up, especially since we have a tall door with additional extension pieces.
Patio Pet Door Insert
Sharolyn A.Verified
I bought this for my 2 month old kitten. It is suitable to keep her confined when required. she goes in there by herself when she is ready for a rest. Materials seem strong for the punishment she
gives it!
Portable Pop Up Pet Pen
Anna U.Verified
Fits in well with existing sliding system. We bought the glass panel and by putting it with the flyscreen sliding door, we can still lock the glass sliding door when we go away.
Patio Pet Door Insert
Kathryn B.Verified
Love it. Easy to install, keeps the wind and cold out. Could not be happier. The colour also matches my sliding doors.
Patio Pet Door Insert
Gabrielle R.Verified
Used it on our trip from NSW to WA and kept our 3 small dogs contained and out of the flies and mosquitoes. Would recommend
Portable Pop Up Pet Pen
Patrick B.Verified
Perfect fit. Easy to install and looks great. So much better than some of the other products on the market.
Security Pack - [Black]
Fiona H.Verified
Great product, sturdy and easy to fit and remove if using when you visit places. Great colour match and secure!
Folding Patio Pet Door Insert [Colour: Cream] [Size: Large]
Coleen D.Verified
We needed a tall doggie door and it is perfect. I was easy to install and sits nicely in the door space with no gaps.
Certainly recommend.
Extension piece [Size: Medium] [Colour: Black]
Susie V.Verified
This is a great product. Installed in a wooden front door for 2 blue heelers. Should have done it years ago.
Aluminium Premium Pet Door [Size: large] [Colour: Black]
Jess B.Verified
Great quality, stays clean even with my 2 dirty and active kelpies. A clip for the Pooh bags in the lead; all in all a great purchase: thanks!
Sports Leash Collar Set - LARGE - GREEN
Chanice H.Verified
Order came quickly, perfect pram, easy to set up and use, so many fantastic features and functions that makes packing it away and travelling a breeze.
Pet Stroller with ISOFIX Car Carrier [Frame Colour: Rose Gold] [Material Colour: Grey]
Joe M.Verified
Easy to put together. Unfortunately the lock on the sliding door was not suitable for the security extension. Had to use a different security method.
But the dog loves it.
FREE - Security Pack
Robyn W.Verified
The bar lock ensures a perfect seal on our pet door. It is easy to use and very functional and well designed. We recommend buying it.
BarLock (non installation)
Caterina F.Verified
Great cat/dog door. Needs a little adjusting as our sliding door is slightly hitting the screws. Once that is fixed, it’ll be perfect.
Invisi Flap For Glass [Size: Large]
Robert S.Verified
Great valued product- well made and easy to assemble. Has provided our dogs easy access to come and go as they like.
Folding Patio Pet Door Insert [Colour: Black] [Size: Large]
Allan B.Verified
I thought the price was to dear but the product was excellent value for money. Better then a product from a hardware chain. Great product.
Folding Patio Pet Door Insert [Colour: Cream] [Size: Large]
Katherine W.Verified
The dog flap was a replacement for one we'd had for 3 or so years, and was easy to install.
Replacement flap V3.0 [Size: Large]
Paige S.Verified
The quality of this dog door is unbelievable. Unbeatable. Instructions were super easy to follow and it works perfectly. So happy with this product.
Aluminium Premium Pet Door [Size: large] [Colour: Black]
Katrina M.Verified
Should have bought it sooner. I can sleep 😴 through the night instead of getting up to get my puppy 🐶 out for a wee
Great product 👌 👏
Folding Patio Pet Door Insert [Colour: Cream] [Size: Medium]
Jeff F.Verified
A solid and well-built unit. Easy to install and fits securely. Dogs have no problems going in or out which makes it so much easier for their servants!
Patio Pet Door Insert [Colour: Cream] [Size: Medium]
Nina R.Verified
Brilliant…no more playing door person to our dog. It was so easy to install too. Absolutely love it and recommend to anyone with a sliding door exit.
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
La Luna Pet Care ReviewsVisit store