I could not fault the customer service, even if I tried! Excellent.
The seat itself is well made, and the PU leather is good quality.
I have a suggestion that would resolve the one issue I have.
Would it be possible to arrange it so that the sides of the dog seat could be easily 'dropped down' so that my dog, a sprightly minature poodle, could jump straight into her car seat. Then I could reposition the the side to once again provide the all round safety and security.
At present, she can...