Electric Fireplaces Depot ReviewsSee store reviews

We have a wood burning floor to 10" ceiling two way fireplace. Air quality standards in our area make burning natural logs difficult, Our fireplace is in the center of our home, so a propane installation was very pricey. We shopped on Electric Fireplace Depot and found a Dimplex Revillusion 25" electric birch log insert that looked intriguing. During an online chat with their representative, purchasing two units was suggested, and we decided to give that a try. We could not be any happier! P...

Obviously this is a very old fireplace in the kitchen of a very old summer house. We have burned small cedar logs in it for about 35 years. Love the smell and sounds of a real fire. However, after a neighbors' house sustained serious damage due to a chimney fire, and being told by an inspector that it was a miracle we hadn't already burned down our house, the writing was on the wall. I went online hoping to find a corny little electric fire/ log to use until we can get the chimney fixed. Bu...

We completely remodeled our fireplace and surround from a non-working gas fireplace to the Dimplex Revillusion 36” electric insert. It is beautiful and the flame is so realistic that it fooled our friends. I live in Southern Texas so we probably won’t use the heating feature very much but I plan to use the flame year round to enhance the ambiance of our family room. It is a beautiful addition to our room and I am very pleased with my purchase. As far as customer service- it was top notch. I was ...

Great customer support in the ordering process. Representatives understood their product very well and were able to answer all of my questions to help me prepare my wall before the product arrived. After arrival, product was packaged very well to prevent damage during shipping. Instructions were very detailed and easy to follow. Everything works and looks amazing! Fireplace does a great job at heating our basement (~1400sqft basement area). Great warranty on the product so I have the peace ...

The wood-burning fireplace in my thirty-year-old condo was used long ago by a previous owner and had artificial logs with holes for candles when I bought it. No way did I want to burn wood, and I didn't want the expense of installing gas logs. Besides, I didn't really spend much time in my living room. All that changed when I found the Dimplex Revillusion 20" Electric Log Insert. Now I love to spend time enjoying the ambience of my transformed fireplace. The flames and glowing embers look very ...

We bought a house with an original, open fire place -- lots of draft. Wood burning is restricted in Denver and piping natural gas wasn't an option. Spent a long time searching for electric inserts that would fit and looked reasonably realistic (at least from a distant). House is centrally heated, so were seeking an aesthetic more than anything. Installation was straight-forward and very simple. We added to the 4-inch surround and some expanding form tape to seal against the brickwork and remo...

I just installed this so I can't yet attest to the unit's longevity or reliability but after having it a couple of days, all I can say is wow! This thing is beautiful! You can have anything from a realistic looking fire to all kinds of crazy colors and the flame effect is one of the most realistic I've seen on an electric unit. The heater is quiet and surprisingly powerful - I installed this hard wired in my wood burning fireplace and I daresay it puts out more heat into the house than a wood fi...