Electric Fireplaces Depot ReviewsSee store reviews

Very pleased with the Christina mantel and Dimplex 30" Revillusion firebox. The shipment was delivered in 3 boxes. It did take two people to lift one of the boxes inside. The shipping company called me a couple of days ahead of time to schedule the exact day and time window for delivery. Electric Fireplace Depot was great to work with. Customer service was friendly and responsive. Assembly of the unit was easy and took about an hour and a half. For reference, the TV above the unit in the pic is...

Dimplex Revillusion Portrait 36-inch built-In electric firebox with herringbone brick is the most realistic looking wood burning firebox I could find after an extensive search. An unexpected benefit is that it can be set so that it looks like a real wood fire, but it produces no heat. This is a real advantage since I live in southwest Florida where heat is needed for only about two weeks per year. I can enjoy the ambiance of a real looking wood fire without the unwanted heat. Electric Fireplace ...

We love our fireplace. It's wired for 220 so it puts out enough heat to warm our living room. The changing colors of the crystals are great. And it was easy to install. The only problem is the misleading ad about the open box sale. After waiting 3 weeks we called and were told they rarely receive that fireplace back. So then we paid the actual price of that model. They should have honored the price bc of the misleading ad. They should have taken the ad down until they actually had an open box fi...

I am so I'm love with this fireplace and use it daily. I previously had a gas fireplace that I never used due to the heat it put off. This is a gorgeous fireplace.. There are so many options with the colors of the glass, the flames, the size and speed of the flames. It does also have a heat option if I ever wanted to use it. I had a friend install, he said it was easy and the instructions were clear. It is basically building a frame for it to sit on and plugging it in. The stone work fit...

I was somewhat apprehensive purchasing an electric fireplace, as I have seen some pretty cheesy ones! If you have the same feeling, fear not. This fireplace is absolutely gorgeous! It is incredibly realistic looking. It creates a warm, wonderful ambiance in our living room. I always have this notion of sitting by the fire reading a good book. However, whenever I have attempted to do so with either a wood burning or a gas fireplace, I am sweating within minutes! This fireplace is perfect s...

The requirements about evaluating the fireplace within a three day period and discover any hidden damages within 48 hours was disconcerting. However, the assembly, with a little help from customer service online, went quite smoothly. Instructions needed a little deciphering between surface mount and flush mount but all necessary documentation was provided. The number of options available for color, speed, temperature and time is daunting but satisfying. I've received nothing but compliments an...

When I approached the salesperson and explained what I was looking for, he told me that he had just what I had just described. We looked at some pictures at his request, and I went ahead with the purchase. I got it sooner than expected and set it up right away. We have been so pleased with the look, heat, and perfect fit. Our fireplace had gone to display an aquarium. Now we love and enjoy it again for what it is. And, just in time for winter.. We highly recommend this model of it fits your n...

We wanted a gas fireplace but unfortunately that was not within the budget. This fireplace is honestly a great second choice though. Heats a 450 sqft room well and the flames look real. Only issue I have with the unit is the thermostat. I set the unit to heat the room to 72 but it will heat the room about 4 degrees higher than what it’s set at. Our home thermostat is in the same room so this is how I know the units temperature is off. Not a huge issue now that I know this, I just set the firepla...

Had been searching for an electric fireplace for quite awhile. It needed to be slim line, have realistic flames and be easy to install. Saw this one in a hotel lobby in Toronto, Canada. Made by Napoleon, in Canada also. When we returned to S. Carolina, found the website & ordered the 42" model. Super good price a quick shipping. It's only 5" deep and can be wall, recessed or semi-recessed mounted. I built a frame which fastened to the wall. I sheet rocked, finished and painted it and inserted t...

Shipped quickly at a great price. I recently replaced two old 42" wood burning fireplaces in my home with this electric insert. The process was relatively simple. To preserve the decoration, I just cut the old fireplace out with a hacksaw, and then added some additional framing per the manufacturer specs. Then ran some wire to the fireplaces. It's a medium skill DIY project. The units themselves are well made and are easy to install, and the trim kit handily covers up the size differences. The f...

The team was very helpful in helping us determine the best size for our new fireplace insert. We had a wood-burning fireplace that never threw out any heat, which we removed - it was a beast! The old fireplace was arched at the top, so we had to purchase the wider trim kit rather than the standard one that came with the fireplace. It arrived quickly, and we were able to complete the project. The new fireplace does require its own plug as it draws 15amps. We had a new one installed with ...

I called Electric Fireplace Depot to order a replacement for my very old electric fireplace. Took measurements and said I wanted 30in. Clint said with those measurements I could order the 36 in and would get more view. He was absolutely right! The 36in is an exact fit and I get more view. I LOVE the fireplace box! So many more options than old one! We have had some cold spells in Northeast Fl so I have used the heat several times .I use it without heat everyday ! It is perfect for my sports roo...

This is , by far, the most realistic looking electric fireplace on the market . It is difficult to tell this from my gas fireplace . Even the gentleman who installed this for me stood there astonished, admiring it! For me, the concrete background does the trick, along with adding the glass front . For the final touch, before installing the glass front , I added lava rocks ( ordered easily from Amazon ..a 10lb bag, medium sized stone), covering the entire floor of the fireplace , covering the giv...