Paul D.
We are very pleased with the way that our fireplace turned out. The custom built Cavestone Fireplace Glass unit was the icing on the cake. It fit perfectly, and installation was a breeze!
ExceptionalFire ReviewsSee store reviews
+2
Cavestone Fireplace Glass Doors | Custom Masonry Fit
Linda M.
Our new fireplace screen fits our fireplace perfectly. We love the design you created from our photograph. Your customer service was superb. You made this easy in every way. We wish we would have done this years ago.
Custom Steel Arch Free Standing Fireplace Screen - Carolina
+1Michael M.
We're thrilled with the custom screen from Exceptional Fire! They were able to create my custom design, working with me to make adjustments and providing CAD drawings each time we refined an element. It's the perfect touch for our new home. Highly recommend!
Custom design Carolina Free Standing screen/ 72” W x 26” H/ Classic Feet/ Textured black Finish/ Square Handles
Belynda V.
I love the customer service I experienced with James and his team. I had no clue on how to measure to get the right size for all my 4 fire places, but he was there to walk me through every step of the way.
All 4 fire places look just like I wanted them to look. I definitely recommend them 👍🎉
Brookfield - Masonry & Prefab Fireplace Glass Doors
Beverly P.
Customer support was great. They were so helpful. They assisted me with figuring out the measurements. The door came in and it is really high quality. It looks great and was a quarter of the price a local company quoted me for a metal door. It was fairly simple to install and the finished product looks great. I couldn't be happier. Thanks!
Rainbow - Prefab Fireplace Glass Doors
Paul H.
The process of my new glass fireplace door has been a 10 out of 10. I was looking for something like this and it took awhile. I found them online. I sent in the order with measurements and a picture. I received a phone call from Bee to go over the measurements and make sure we were on the same page. I received it about 2 weeks later. I was stunned by how good the quality was. This is a high end product at a very very good price. I am not a handy man but even I figured it out how to install it. C...
Ardmore Flat Black Masonry Fireplace Door | Durable Design
Eduardo G.
Greetings,
I'm hoping this email gets to the right person. I wanted to acknowledge what amazing customer service I experienced with Exceptional Fire. I ordered 2 mantle shelves. I received a follow up email from Bea because my order looked odd. I had hit the length button 4 times for 2 shelves. She clarified my needs and corrected the order and provided me with a refund on my mistake. I appreciate the level of service I received.
Yesterday my order was delivered, I received it quicker than I e...
Non-Combustible Metal Fireplace Mantel | Custom Floating Shelf
Mary C.
Perfect. Worth the wait - we have a small oddly shaped firebox, all the ready made fire screens I saw online were bigger than the entire surround. These people let you choose the exact measurements. The final result is just right.
Fireplace Screen Custom Made by Stoll Industries Any Size & Color
Michael H.
From the start of the conversation through the measurement process to delivery everything went smoothly. The lead time from start of manufacuring to delivery was reasonable and the unit actually arrived 2 weeks early. I absolutely love that this fireplace door system is made in the USA. (I'm so tired of poor quality Chinese junk) The built quality is top notch, powder coat finished is the perfect color and the doors look amazing. Installation was super simple. We love the whole experience.
Tha...
Stiletto Cutback - Minimalist Fireplace Glass Doors
+3Mark S.
Easy installation, doors are fully together in the box and well packaged. Install only took a few minutes, dropping the lip inside and then using the 4 pressure screws to lock it in place. It was nice it also included another mounting option if needed. After a few adjustments with the doors it was done.
Carolina Sleek Steel Fireplace Glass Doors | Masonry & Prefab
+2Jason T.
I recently purchased and installed the Brookfield Masonry Fireplace Glass Door with trackless bifold doors, cabinet mesh doors, and draft control in the matte black finish for my Rumford fireplace. It's well constructed and fit perfectly into the fireplace opening (inside mount). If I were to order another I would subtract a 1/4" from the height and width and add a high temp felt gasket all the way around to account for variation in the brick. The aluminum frame is solid but the finish was th...
Brookfield - Masonry & Prefab Fireplace Glass Doors
Douglas S.
Arrived safely. Packaging was solid. Instructions were easy to follow and installation was easy. Would have been nice to have a second set of hands, but I pulled it off alone.
Aluminum Fireplace Glass Doors Masonry & Zero Clearance - Brookfield
James G.
We went through quite the search to find fireplace doors since our OEM no longer supported our fireplace model.
We simply sent in a few measurements and a picture or two to Exectional Fire and then got back doors that fit perfectly and were easy to install. We're very satisfied.
Rainbow - Prefab Fireplace Glass Doors
Tammy S.
We are very please with our new fireplace doors. We have had just a screen for years and decided to upgrade. We did have a contractor friend install it but he said it was easy.
Ardmore Flat Black Masonry Fireplace Door | Durable Design
Charlene S.
The door is super heavy, extremely sturdy and great. My one draw back is that the installation video did not match the actual install. It wound up being more complicated. It was supposed to be installed w L shape brackets on the side of the doors on the video, but this one was attached to the lintel. My lintel is rounded, so we had to mount the bracket to the bottom of the lintel instead of the back. Which meant drilling multiple holes and adjusting the brackets to sit over the new screw placeme...
Camden Natural Iron Masonry Fireplace Door | Standard Sizes | Sale
Adam M.
I was skeptical about how a custom size was going to fit and whether it was going to be tough to install. It fit perfectly, higher quality than I expected and was easy to install. Would highly recommend.
Cavestone Fireplace Glass Doors | Custom Masonry Fit
Aaron B.
We absolutely love our fireplace screen. We custom ordered and it took about 5-6 weeks to come in. They are not cheap but they are really great quality.
I recommend adding 1-2" to the height of your opening and 2-3" to the width. We love ours.
Free Standing Fireplace Screen with Operable Doors Handmade to Fit Your Fireplace - Carolina
Scott L.
I started by ordering some samples before placing my order and decided on rustic black, which has a matte finish. I called the company to make sure it was a matte finish, and they agreed it would be the best decision for what I was looking for. Everything went smoothly and installation was extremely easy.
Custom Metal Shelves: Non-Combustible, 25+ Finishes, Any Size
Teglenn S.
Wanted a nice mantle to accentuate our black oak marble fireplace surround. Wood didn't fit the vibe so love the metal and the color really stands out against the background. Also bonus that at Christmas we can use magnetic hooks :-) Getting lots of compliments so will be sending business your way!
Custom Metal Shelves: Non-Combustible, 25+ Finishes, Any Size
Jenna F.
I am an architectural designer, and this did not disappoint. It’s always risky to order anything custom when you’ve never seen the product in person, and I am very pleased.
Custom Metal Floating Mantel Shelf | 25+ Finishes
John K.
Screen arrived on time. Was very well packaged. Perfect condition. I was a little aggressive with my measuring, so it was a tight fit. But got it installed with no problems. Looks great. Much better than the chains that were there originally. Quality Product!
Stiletto - Masonry & Prefab Fireplace Glass Doors
C.
Was hard to find a custom mantle that was made of metal to keep with in our clearances from the fire place , shipped and arrived perfect , installation was straight forward .
Custom Metal Shelves: Non-Combustible, 25+ Finishes, Any Size
Amafer T.
Have been wanting a Weber kettle for some time and I finally pulled the trigger on the 22 inch master touch. First use out of the box and I am asking myself why I waited so long. Thoroughly enjoying the cook in 39 degree weather in Texas.
Master-Touch Charcoal Grill 22" - Spring Green
+1Shelly S.
Our mantle fits our fireplace wall perfectly! We searched all over the internet to find an outdoor in the sun and weather mantle and then we found Exceptional Fire! The customer service was awesome. The color was true to samples and we ordered ours with the Bluetooth speakers and the sounds is good and they were easy to connect!!! Highly recommend!
Custom Old World Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size - Stoll Industries
Nicole D.
We gave our old fireplace a makeover and these fireplace doors helped complete the look! We have a big firebox opening and it’s not a standard size so I knew I would have to go the custom route. The process was easy, the online chat rep was super helpful, and cost and shipping was both faster and significantly cheaper than the local fireplace companies I called! Highly recommend!
Aluminum Fireplace Glass Doors Masonry & Zero Clearance - Brookfield
Keith R.
Very nice quality door and stainless steel mesh curtain. Written instructions were difficult to follow but emailed customer service and they got back to me within a day with a link to a video that cleared it up. Very elegant!
Stiletto - Masonry & Prefab Fireplace Glass Doors
Anna P.
We were hopeful this screen will look good and we’re completely stunned by the quality and the look. It completely transformed our fireplace. We were very happy with it and thank the team that made it!
Free Standing Fireplace Screen Handmade to Fit Your Fireplace - Carolina
Isidro D.
It fit pretty good except one door didn’t wanna close and we couldn’t figure out so I sent a text to the company and they were able to tell me the problem right away. It wasn’t quite level. That’s why it didn’t work, I’m very happy with it.
Reflection - Custom Masonry Fireplace Glass Doors
Bill H.
I’ll have to get back to you. The mantle is out of the box and looks great and will be once it is installed. A bit of prep work to be done first then I’ll let you know. Thank You!
Standard Sizes Non-Combustible Steel Mantel Shelves - 12 Finishes Available
Jennifer C.
Installation took about 20 minutes — the pressure mount system is super easy, just 4 screws to keep the doors tight in the opening. The forged iron color looks amazing and really finishes the fireplace.
Carolina Window Pane - Masonry & Prefab Fireplace Glass Doors
Amy N.
This mantel is fantastic. It arrived in perfect condition and we installed it easily. We ordered the burnished copper and it is a charcoal color. It is stunning!!! Highly recommend.
Fully Customizable Floating Metal Shelves Non Combustible Any Size Available In 25+ Finishes
Geoff R.
We love our mantel! The wood screws they sent did not seem like enough to secure it to our fireplace so we used some lag bolts instead but the mantel itself looks great (personal opinion). It did arrive damaged but it was replaced, the customer service was fantastic. I recommend Exceptional Fire, the mantel is awesome and they were great to deal with.
Custom Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size
Larry L.
Our experience with ExceptionalFire was truly seamless and enjoyable, starting with an easy consultation and measurement process with Robert via FaceTime. After sending pictures of our fireplace, the custom doors were perfectly designed to fit our specifications, arriving within the promised lead time of four weeks. The final product is not only visually stunning but also excellently crafted, making the entire process with ExceptionalFire absolutely worth it!
Legend ZC Deluxe - Prefab Fireplace Glass Doors With Vents
Lusi J.
These are so beautiful. We bought this because the clean up for real wood was too much and our house would always smell Smokey for awhile even though we have our chimney inspected and cleaned! My in laws have glass in their fire place and it’s so gorgeous. We did not buy enough (only 20 pounds) and it does not cover enough. I would say we need 40 pounds total to cover well? See picture! But what is covered is so beautiful with the fire. It’s so much easier with the gas hook up and these glass fi...
1/4" Premium Fire Glass - 12 Colors - 10lbs - Free Shipping
Luke H.
This mantel is fantastic. It blocks the heat from fireplace and protects our painting - exactly why we purchased it. It arrived after 16 days in perfect condition and we installed it easily. We ordered the silver birch. Highly recommend!!
Steel Fireplace Mantel Shelves, Non-Combustible, 14 Finishes, Made to Order by Design Specialties
Amelia
I love my new fireplace doors. Carolina Fireplace Doors were packed very nicely in a heavy duty box, it was much heavier than I anticipated. Installation was very straightforward following the instructions.
Steel Fireplace Glass Door Masonry & Zero Clearance - Carolina
Nicki W.
This replaced a 10+ year old crappy bronze looking fireplace cover/doors. I LOVE that i no longer have to deal with a pull chain mesh system and I now have metal mesh doors to keep all the sparks inside the fireplace. This thing is pretty heavy, installation took maybe 20-25 minutes by myself.
Aluminum Fireplace Glass Doors Masonry & Zero Clearance - Brookfield
Mike
Really nice fireplace glass door. It is very heavy duty about 60lbs. Installed easily. Shipped and arrived quicker than they said it would. Arrived without any cracked glass or scratches.
Steel Fireplace Glass Door Masonry & Zero Clearance - Carolina
Monica L.
This is absolutely one of those purchases that will exceed your expectations and give you proof that it is still possible to buy a well-made, hand-crafted product in the USA that is built to last. Bravo!
Steel Fireplace Glass Door Masonry & Zero Clearance - Oak Tree
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