Bron B.
Custom fit was perfect. Several attachment options were provided. Delivery time was very reasonable for a custom size.
ExceptionalFire ReviewsSee store reviews
Reflection - Custom Masonry Fireplace Glass Doors
Keith W.
Great service and great screen
Free Standing Fireplace Screen Handmade to Fit Your Fireplace - Carolina
Lori H.
Great service! Fast shipping. Good prices! High quality products
Chiseled - Non-Combustible Concrete Mantel Shelves By Design Specialties - Clearance
Cathy P.
I found the ordering process difficult. I would make my selections of finish and handles and when I went to place the order, discovered that my selections had reverted back to a default setting of matte black. I went through the ordering process several times (with my adult, computer-savvy son, confirming that the order was placed correctly), I placed the order for a brushed nickel finish and the simplicity handles. What I received was an all matte black fireplace door with medieval black ha...
EdgeLine - Masonry and Prefab Fireplace Doors
Thomas C.
Easy install. Looks great
Custom Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size
Larry G.
Product is as advertised and shipping was quick.
Custom Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size
Max K.
great product as well as the customor suport
Custom Steel Arch Fireplace Screen (Carolina) – Free Standing, Custom Fit
Ian R.
The right side panel was bent at the bottom and the air vent at the bottom arrived unattached and missing the screw that held the small round handle on it. Overall it was easy enough to put together, but the annoyance of trying to attach the vent without directions or the screw to do so was frustrating. Also, the additional extension piece was not necessary for the size of my fireplace, even though it aligned with the measurements the website indicated I would need, costing me more money for the...
Ardmore Flat Black Masonry Fireplace Door | Durable Design
Richard M.
A couple of things:
1. They say about 3 wks to deliver. More like 5+
2. The “options” available for my cover include a draft for $75. Apparently my choice of cover has a draft built into the sides and does need the added draft option which was recommended when I spoke to sales on the phone. Why does the website allow selection of an option that is not valid? And why did I need to send an email to customer service to point out that they owed me a refund given I added the option on my order?...
Brookfield - Masonry & Prefab Fireplace Glass Doors
Phillip P.
Excellent product and Service!
Rainbow Fireplace Glass Doors | Custom Prefab Fit
Paul H.
Perfect fit and easy to install.
Ardmore Flat Black Masonry Fireplace Door | Durable Design
Gary K.
Great price and communication
Banded - Non-Combustible Concrete Mantel Shelves By Design Specialties - Clearance
Suzy S.
Great quality and fits perfect!
Custom Steel Arch Fireplace Screen (Carolina) – Free Standing, Custom Fit
Stuart O.
Swatches were great and accurate to final product
Metal Swatches - Shipping
Stuart O.
Swatches were great and accurate to final product
Colors:
Penny D.
It was fairly easy to install with the assistance of one other person. Looks great!
Rainbow Fireplace Glass Doors | Custom Prefab Fit
Ben A.
We’re very knowledgeable. Product was reasonably priced and shipped in a timely manner.
Rainbow - Prefab Fireplace Glass Doors
Josh B.
Nice looking doors. Easy install.
Black Rock Arch - Masonry Fireplace Glass Doors
Jerome B.
Exactly what we wanted! Perfect look, fit and finish. Super easy installation.
Custom Metal Floating Mantel Shelf | 25+ Finishes
Roberta K.
Custom screen is fabulous. Fits perfectly and works great
Free Standing Fireplace Screen Handmade to Fit Your Fireplace - Carolina
Aaron G.
just what I was looking for, saved $1500 vs. manufacturer's direct option. great fit and easy install.
Rainbow - Prefab / Zero Clearance Fireplace Glass Doors
Fe Y.
The metal floating mantel was easy to install and it looks great!
Custom Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size
Max K.
great costumer support and fit of the article is just perfect
Custom Steel Arch Fireplace Screen (Carolina) – Free Standing, Custom Fit
Robert K.
Easy to order and received in a very expedited manner for a custom order. Looks great!
Stiletto Masonry & Prefab Fireplace Glass Doors | Modern & Elegant Fireplace Doors | Easy Installation & Durable Quality | Custom Made
Chris L.
Perfect fit and easy installation. Very pleased with the results.
Brookfield - Masonry & Prefab Fireplace Glass Doors
Shaun H.
Absolutely beautiful new front to our existing fireplace. Well built and would buy again!
Brookfield - Masonry & Prefab Fireplace Glass Doors
Peter H.
Beautiful doors that will add to any fireplace!
Camden Natural Iron Masonry Fireplace Door | Standard Sizes | Sale
Lori W.
beautiful!
Custom Metal Floating Mantel Shelf: Non-Combustible, 25+ Finishes, Any Size
Bryan B.
My fireplace is made of stone. Stones do not have as smooth and defined finish as brick. I should have been told to allow more for this when making measurements. Because of the "uneven" finish of stone there are small but visible gaps between the screen and the stone where sparks could fly through, creating a fire hazard. I should have been told that I need a much larger allowance than a 1/2 inch on the sides and top.
Fireplace Screen with Operable Doors Custom Size 21 Finishes - Carolina
Deirdre M.
Great service and very helpful. I love my mantle.
Banded - Non-Combustible Concrete Mantel Shelves By Design Specialties
Jane S.
Simple design, nicely made, great online ordering process. Highly recommend!
Custom Metal Shelves: Non-Combustible, 25+ Finishes, Any Size
Christopher R.
Very well made fit perfectly and customer service was so helpful!
Reflection Flat Black Masonry Fireplace Door
Sebastian M.
Extremely well build. Very high-quality.
Definitely highly recommended.
Stiletto Masonry & Prefab Fireplace Glass Doors | Modern & Elegant Fireplace Doors | Easy Installation & Durable Quality | Custom Made
Joe C.
Nice product idea but implementation is lacking. Measuring to insert a hard metal object into a hard opening requires extreme precision. When I asked how they make sure the unit will fit into the opening I was told it would be made 1/8" smaller but when it arrived it was 1/8" larger. The opening is tile over brick so there's no enlarging it. They quickly agreed to remake the frame - a big positive! However, that does mean I have to disassemble the unit and reassemble the doors in the new frame. ...
Brookfield Deluxe – Magnetic Prefab Fireplace Glass Doors with Overlay Vent Cover Design
Tj H.
I would NEVER do business with Exceptional Fire again!! First insert arrived with a TON of damage. The replacement arrived and still has scratches on some of the black parts. One of the most frustrating parts though, the lead anchors. They are a JOKE!!! Every one of them would just spin in the holes. And yes, the holes were drilled the correct size. At this point, still trying to figure out what to do to get it installed!!!!
Glass Color:
Michael M.
Beautiful, well made fireplace doors!
Height:
Ronnie M.
Then mantel looks great and the install was easier than we thought.
Custom Metal Shelves: Non-Combustible, 25+ Finishes, Any Size
Sharon A.
Really beautiful product.
Thanks again!
Finish: 1
James M.
Superb product. Exceptionally well-made. I’m very happy.
Non-Combustible Metal Fireplace Mantel Shelf | Custom Floating Mantel, Black
Craig M.
Screen was laying in delivery box but we were able to reinstall it. Overall great product.
Glass Color:
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