I found the ordering process difficult. I would make my selections of finish and handles and when I went to place the order, discovered that my selections had reverted back to a default setting of matte black. I went through the ordering process several times (with my adult, computer-savvy son, confirming that the order was placed correctly), I placed the order for a brushed nickel finish and the simplicity handles. What I received was an all matte black fireplace door with medieval black ha...