Monportlaser Reviews

James G.

Very responsive to my emails usually within a day. Extremely satisfied with customer support. I've had no real significant issues, only minor things that I was able to resolve my own. The only thing I don't like is that the air assist that is built in does not seem to be putting out any significant amount of air. It was stated to me in an email reply from support that it's putting out approximately 30L/min - but comparing that to my other lasers that are putting out that amount of airflow, it's ...

Special Offer | Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

Adam C.

Chat worked well, I knew there was a time difference so I was expecting a delay, and responses were always helpful

Customer Order Price Difference

Cheryl M.

When I first got the Laser I tried to install the software RDworks, I had no luck. It’s a little complicated. I’m not a computer expert so I installed Lightburn. I’m still learning and running tests on speeds and power on different materials. Just taking my time, but it’s fun !

MONPORT ONYX 55W Desktop CO2 Laser Engraver with Autofocus

Steve R.

I did not get any “services” from Monport. They never returned my request. I figured it out through my own persistence. But it was expected.. I love the unit so far and once I figured things out it has worked flawlessly. I have heat so many complaints about damaged containers, broken machines, and poor follow up, but I’m working great at this point.

Monport 90W CO2 Laser Engraver & Cutter (24" x 16") with Autofocus

Jim R.

I thought I was ordering one with air assist and was surprised when It came as the Basic model. I am now adding it to the machine. I also had an issue with the hardware/software and an engineer had to remote in. But its working probably better than it did before they remoted in.

Monport 40W Lightburn-ready (12" X 8") CO2 Laser Engraver & Cutter with FDA Approval

Theresa Z.

I just received it a couple days ago, give me time too set it up and learn the laser. I’ll let you know.

Monport 9L CW-3000 Water Cooling System for 40W CO2 Laser Engraver

Dan B.

for a first time machine to learn the ropes you cant beat this machine !! you can do a ton of fun little projects so you so you can afford a big one !! lol

Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

Joseph M.

At first, I was a little skeptical after hearing about another person's experience with Monport. Communication with purchasing depart was VERY sparse at first which did not ease my confidence. Once unit arrived and set up, there's where my confidence I had made a good purchase greatly improved. Would be AMAZING if Monport integrated a camera with their system. I'm still working on getting an after market camera working like they do on other laser systems. There are a couple other features I'm go...

Monport 80W CO2 Laser Engraver & Cutter (24" x 16") with Autofocus

Peter Q.

Still waiting for feedback on the bent baffle on the left rear spiral rod. I sent a link on Friday to a video showing the damage.

Lightburn Software - DSP License Key (for 55W-150W CO2 Laser Engraver)

Vanessa E.

I love this machine, however; I do not think it is cutting or working at it's limit. We are having trouble with cutting through. It has been cutting and was in the middle of cutting a project when it started just engraving. Our project was ruined as we noticed early on in the process. We ran another cut and it still did not cut. We had the settings at 10 speed and 100 power. We downloaded the helpful setting that you guys have and noticed that those setting were not what we needed an...

Monport 100W Built-in Chiller CO2 Laser Engraver & Cutter (40" x 24")

undefined review of Monport 150W Laser Fume Extractor with 3-Layer Filter for CO2 & Fiber Laser Engraver image 1 out of 1

Josh M.

fume extractor does zero good... was setting off my air quality alerts within 5 minutes of running... High CO2 levels as well as PM2.5 I am highly disappointed in the product. Would be nice if there was a way to use the product and still have an option to extract out so that at lest some air is getting filtered although I have serious doubts that it is filtering at all. I would return the product if I could. VERY disappointing :-(

Monport 150W Laser Fume Extractor with 3-Layer Filter for CO2 & Fiber Laser Engraver

Steven D.

The response to my question was very timely when I was inquiring on a delayed/backordered item on my order. While I still have not got the product yet, I do know that the order is still in the system and will ship when product is available. I can't wait to continue learning the laser engraving abilities of the Monport product.

Special Offer | Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

Rhonda W.

I have really enjoyed the upgrade to a larger laser and look forward to learning all of the aspects of the laser

Monport 6L CW-5200 Industrial Water Chiller for 40W-150W CO2 Laser Engraver

James G.

I believe that an adjustable height bed would be a vast improvement. With the adjustable bed, the owner could work with different material thicknesses. I use everything from paper up to 18mm woods. Material cutting and engraving is a big improvement from my diode laser; however, your material library settings only contain cutting speed and power setting. A new owner would benefit from engraving settings for this unit instead of having to rely on others for engraving settings, which may or ma...

Monport 40W PlusLB CO2 Laser Engraver & Cutter (8" X 12" Working Area) Compatible with Lightburn

Marshall J.

Monport service was friendly and responsive. There was a bit of delay due to the time difference. My machine is nicer than even I expected. Is is fast, smooth, and powerful. The auto focus alone is worth the extra spent for the 80w vs the 60w. Only two issues. 1- The blower hole should be located on the back. Having it on the side makes venting very awkward and less efficient. It adds 6” to the width of the cabinet with the vent hose attached which I was not anticipating. 2- that said, the blow...

Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus

Eric B.

My host was extremely knowledgeable. He did an amazing job showing the features and, benefits of the machine. He influenced our decision to purchase monport. Thank you Eric B.

DEMO ROOM HOST - Greg Prellwitz - Weyauwega WI

Andy G.

The rotary tool overall works great. However, the cup walks across the rollers. We designed a stop to hold it in place. Now it works much better. Very happy with the tool.

Monport 4-Wheel Rotary Axis with 360 Degree Rotation for 60W~150W CO2 Laser Engraver

Steven M.

For a first time CO2 owner the machine is great. I did the research and had everything ready when it arrived. Water Chiller and Exhaust was already laid out, so all I need to do was uncrate and move it into position. Setting up and aligning the lasers probably took the longest to get accomplished, but after that I was engraving within a day. One item of improvement would be the laser pointer bracket, it was loose and took me a few days to realize why my engraving points were off. Unfortunatel...

Monport 80W Plus CO2 Laser Engraver & Cutter (24" x 36" Working Area) with FDA Approved

Gary B.

The 60W CO2 machine is a true speed demon! Its efficiency and fast engraving capabilities have boosted my productivity significantly！

Monport 60W CO2 Laser Engraver & Cutter (24" x 16") with Autofocus

James E.

1st one shipped by FedEx arrived in pieces. 2nd one arrived well but gantry was off by a few teeth on the right side. Engraved at an angle. Got it squared out and had to start from scratch with mirror alignment. Took awhile and beam is on the extreme edge of mirror #2 but works. Added chiller and air assist with flow indicator and motorized z bed. Not as accurate as my diode laser in the corners but works great and lightburn compatible was the selling point. Mainly bought it for cutting ...

Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

Robert F.

My order arrived quickly and in great condition. I only needed to do a minor mirror alinement. And adjust the safety relay. The machine works great. Customer service, responded quickly to my issues. Thank you Monport Laser.

Monport 40W Lightburn Supported (8" X 12") CO2 Laser Engraver & Cutter with FDA Approval

Derek B.

Laser works great, as expected. But there are no instructions on using the control panel, had to waste hours looking online for another source, would be 5 stars if the company had included instructions for the controller and a working phone number to talk to a human when having problems.

Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus

Terry T.

Overall I have had a good experience with the Monport 40W Laser. I did have some problems at first but upon contacting Customer Service, they identified the problem and I was back using the product immediately. I have the utmost respect for this company and their product along with their superb support. I hope to someday get a bigger Monport Laser when my financial situation improves.

Monport 40w Lightburn with CW3000 Water Chiller

John M.

Shipping was on time. My only complaint is that the coolant lines from my older K40 were a bit difficult to get on. Other than that the cooler beats the hell out of an aquarium pump and a bucket.

Monport 9L CW-3000 Water Cooling System for 40W CO2 Laser Engraver

Stephen S.

The machine arrived within 4 days or ordering, and in great condition. Super fast! There was an issue with the laser head moving in the wrong direction on the Y axis, and while it took a while to figure out what was wrong and fix it (a firmware issue), the customer service response was fantastic, both from the US-based service tech (Rich) and the Monport company team. They even called me to work through the issue in real time. I could not be more pleased with their customer service, especial...

Monport 40w Lightburn with CW3000 Water Chiller

Danny W.

The Laser works as expected the only problem I have with the purchase was the customer service if they were more upfront with the time it would take to get the laser I would have been fine with that but as I said when I finally got what I ordered it works fine for what I needed it for

Monport 40W Lightburn (8" X 12") CO2 Laser Engraver & Cutter with FDA Approval

John N.

Nicely built unit, really like the casters. Unfortunately, I have to jury rig a connection to my Monport CO2 laser, which has a 6" exhaust fan, and the extractor has a 4" intake. Might want to consider offering an adaptor so that the unit can be used with the larger lasers. Other than that drawback, a pretty good unit.

Monport 220W Laser Fume Extractor with 3-Layer Filter for CO2 & fiber Laser Engraver

Shane R.

Good product and works with lightburn, which is the program I'm used to. I used this board to rebuild a very old SH-K40III. I had to gut the old controls and completely rewire it. The seller tried to help with wiring diagrams but was not very helpful. Also did not respond to some inquiries. I ended up frying the initial board and had to buy another. It's all up and running now. No complaints, just unfortunate that I couldn't get better support. But it wasn't their laser to begin with, so I appr...

Lightburn Compatible Nano Replacement Board for 40W CO2 Laser Engraver

Michael M.

Ordering was good. Delivery and packaging was good. Laser has a lot of noise in one of the cooling fans. Calms down after warm up for 15 mins plus. Software and function of laser meets or exceeds my needs. Thanks, mike

Monport 20W (4.3" x 4.3") Fiber Laser Engraver & Marking Machine with FDA Approval

William D.

Shipped fast and packaged well. Keeps that laser water nice and cool. Paired It to my 55w machine and they are a match made in heaven.

Monport 6L CW-5200 Industrial Water Chiller for 50W-150W CO2 Laser Engraver

Guest C.

It has not been plugged in yet, but since you keep asking me for a review (3rd time), I will tell you I don't know yet. I'm still constructing the room it's going in.

Special Offer | Monport 80W Built-in Chiller CO2 Laser Engraver & Cutter (36" x 24")

John T.

No biggie but I only received a box of 3 pieces of acrylic sheets for the Independent Day free gift package. I have not start any projects yet but eager to start soon. Thanks for your great service!!

Independence Day FREE Gifts | DIY Files + Material Package

Michael M.

The laser is still in the box. My production Manager is out with a hernia and we are very short staffed. Hopefully we can unpack it this weekend. Thanks Michael Montecalvo, CRM Lamont Awards & Apparel

Monport 6L CW-5200 Industrial Water Chiller for 50W-150W CO2 Laser Engraver

undefined review of Monport 4-Wheel Rotary Axis with 360 Degree Rotation for 60W~150W CO2 Laser Engraver image 1 out of 1

Angela C.

The wing nut for keeping the back wheels in place broke off in an attempt to get it to tighten. Tumblers rattle around and then fall off the rollers.

Monport 4-Wheel Rotary Axis with 360 Degree Rotation for 60W~150W CO2 Laser Engraver

Chris C.

Very slow delivery, and from China. Not fast or Free unless your in USA. To Australia it was additional fees and took nearly 4 weeks. Emailed support to find out where it was and didn't receive any response. Tracking only works while in item is in China. Only saving grace is the board has improved my K40's performance.

Lightburn Compatible Nano Replacement Board for 40W CO2 Laser Engraver

Tom E.

Laser works fine, everything came pre-calibrated. I'm still waiting for the included water chiller though. Customer service told me it was on back order. Said they would ship one out as soon as they come in. It's been a few weeks, still no word.

Special Offer | Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

Kevin C.

Waited 3 weeks. Machine got lost in transit and not a single update. Had to contact customer service. Sale department agreed to ship a little more power machine 80W -> 90W for replacement. Waited 2 more weeks, but very disappointed after open the crate. Still the 80W machine. What a let down. Never want to buy from this monport again.

Special Offer | Monport 80W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus

Tommy E.

Works perfectly and much faster than the machine we used before. Would highly recommend it to anyone.

Special Offer | Monport 100W CO2 Laser Engraver & Cutter (40" x 24") with FDA Approved

Rick W.

Sorry Monport service is horrible. I submitted 2 separate support tickets regarding 2 issues. I haven’t heard a response in over 2 weeks. The k40 is very fidgety and it certainly doesn’t work out of the box (at least for me). Get ready to spend hours aligning mitts then realigning them several more times. The chiller is worthless. Use a bucket with ice packs or buy a better chiller. Still I give two stars for a cheap product that will let you get your feet wet with a C02 laser. If I actua...

Special Offer | Monport 40W Pro Lightburn-Supported (12" X 8") CO2 Laser Engraver & Cutter with Air Assist

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