Beyond Amazing!! I checked all the reviews and pictures before I purchased it and though people are exaggerating, THEY ARE NOT! it is really soothing, it helps, my pain is not increasing at least, and I can move my neck again :D takes the shape and weight of your head, goes back again up when you leave it, fits the space between neck and shoulder properly, the case has a zipper so it's washable *amazing*, and it's very comforting for sleeping on your back specifically, amazing-useful design and ...