Giraffe Tools US Reviews

Giraffe Tools US ReviewsSee store reviews

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Customer photo review of Grandstorm Retractable Vacuum Cleaner
Chad C.
When ordering, we noticed we meant to order with the remote. Contacted them immediately to stop the transaction so we could upgrade and pay the difference to have the remote. Didn’t get a response for 3 days and by then, it was in transit. Was told I would have to pay $30 to ship back the vac and another $40 or more to upgrade to the remote. That isn’t cool! They should answer their customer emails more swiftly and these types of mishaps will be resolved in a matter of minutes. No worries! You c...
Grandstorm Retractable Vacuum Cleaner
Customer photo review of Retractable Garden Hose Reel-AW Series
Jerry D.
Works like a charm. No need to carry or wind up garden hoses. This thing does it for you. I highly recommend it. So convenient.
Retractable Garden Hose Reel-AW Series
James C M.
I attached my Giraffe extension, connected the hose in the reel and have it all set to go. I thought I needed a slightly longer hose but found it reaches the roses on me sister- in- laws side. At my age the lightness is nice and I may not ever need a replacement. jcmiller
5/8" New Hybrid Garden Hose 10ft-100ft
William B.
The power washer was delivery quickly and I was able to install it easily. I’ve used the system once already and found it to function as expected. I would recommend this product to anyone looking to have a mounted power washer.
Grandfalls Retractable Pressure Washer Pro
Kevin N.
Great homeowner pressure washer. Low volume and not super high pressure, a little less output than the manual car wash. But the compact design, retractable hose and knowing you can't do paint damage to your car kinda makes up for it. It does have a straight stream attachment that will do damage, so be careful.
Grandfalls Retractable Pressure Washer - All Models
James A.
The 1st one lasted over 1 1/2 years and started messing up. I called customer service and they was very helpful. 4 days later I received a new one.
Grandfalls Retractable Pressure Washer - All Models
Troy B.
I absolutely love this hose reel . I bought the metal bracket extra with it . It was so easy to mount and hose catches very easy to stop the pull at proper distance . This is by far the best hose reel I've ever owned . Thanx Girraff tools .
Retractable Garden Hose Reel 62ft-155ft
Richard D.
We bought not one but 2 retractable hoses. As we aged it was getting tougher and tougher to wind the traditional hoses up especially with large lengths…the Girraffe rewinds, has great pressure and was easy to install. Basic set of tools is all you need to having a hassle free hose experience!
Retractable Garden Hose Reel-5/8 in-65ft
Alex S.
Customer service helped me with a unit that was a little less that a year old replacement was sent, thanks for standing by your product, the updated version is working awesome.
Grandfalls Retractable Pressure Washer Plus+ [DIY Set]
Carl M.
My Giraffe power washer is THE PERFECT addition to my garage, and my car cleaning arsenal. It is ready to go, quick and easy power washer that is great for the easy cleaning of cars, tools, tractors, bikes and my wife's gardening tools. Customer service is the BEST I've encountered in a long time. GIRAFFE STANDS BEHIND THEIR PRODUCTS!
Grandfalls Retractable Pressure Washer Plus
Peggy D.
It’s perfect! It sits on the wall of the garage close to the door. Washed the car yesterday and cleaned the driveway. Compact so it doesn’t take up a lot of room, but the pressure is great.
Grandfalls Retractable Pressure Washer Pro
Ray B.
This cover i bought is because the hose reel is bolted to My block wall and will be in the Arizona sun for a better part of the day . I’d rather have to buy a replacement cover than a new hose reel . As we all know , in the summer the sun in Az. is deadly .
Hose Reel Cover
Customer photo review of Retractable Garden Hose Reel-1/2in-100ft
James S.
Ordered in March 2026 but just got installed today after opening pool. Will work great to simplify cleaning deck and watering plants and flowers all around the area with our having to coil up a loose hose out of the way after each use! Plus adding water into pool in the heat of summer. I just hope the plastic case holds up thru the hot summer sun! Will be in sun all day.
Retractable Garden Hose Reel-1/2in-100ft
Sherry M.
Husband absolutely loves it!!! He got pressure washer last year and this year I got him vacuum cleaner. He loves how wonderful they work and hold up and having every easy to use and get too
Grandstorm Retractable Vacuum Cleaner
Customer photo review of Retractable Garden Hose Reel-5/8 in-65ft
Christopher A.
Exceeded my expectations. Love the construction, for and finish. Let’s see how she holds up but at first glance I am very happy.
Retractable Garden Hose Reel-5/8 in-65ft
Customer photo review of Retractable Garden Hose Reel-AW Series
Steven K.
I installed the 5/8th 90 ft hose reel three days ago so I can't speak to longevity yet but aside from that, I'm very happy with the unit. I mounted mine next to a fence post on a 4x6 teated post resting on a concrete pad. This let's the aluminum fence post anchored in concrete provide solid support with 2 5" deck screws from the front and 3 3 ½" deck screws through the back, holding the reel firmly in place. It's not going anywhere. The reel works like a champ! Pulling 30' - 45' of hose is eas...
Retractable Garden Hose Reel-AW Series
Manuel B.
Sure am going to love it. Have not opened it yet as it is a xmas gift I will let you know. Happy with the service and your attention. Merry xmas
2 in 1 Pressure Washer
Customer video review of Retractable Garden Hose Reel-1/2in-100ft
Greg S.
Love the eaves of the retractable hose, and the sides of the hose is so light. I am recommending it too many friends.
Retractable Garden Hose Reel-1/2in-100ft
Customer video review of Retractable Garden Hose Reel-AW Series
Douglas S.
Extremely happy with the purchase...wish I had thought of getting the 90 degree side fitting for the supply hose....but other than that, completely satisfied....thanks!
Retractable Garden Hose Reel-AW Series
Customer photo review of Grandfalls Retractable Pressure Washer Pro
Trent L.
So far I’m loving it. Makes pressure washing as enjoyable and convenient as it can. It has good pressure and the 100 ft hose is fantastic. The only downside for me is I wish it had just a bit more flow. It has the pressure to remove stubborn dirt but just lacks amount of flow to really wash it away. Don’t get me wrong it still works great and I wouldn’t tell anyone not to get one. I wish Giraffe would sell extension hoses. The 100 ft is great but I need just the little bit more to reach all ...
Grandfalls Retractable Pressure Washer Pro
Nancy M.
Fabulous product! We bought one for the backyard last year and added a second one for the front yard this year. No more hose winding! Customer Service was wonderful when we had a glitch this year.
Retractable Garden Hose Reel 62ft-155ft
Jeffrey A.
Only bad thing is the installation process for US homes. The wall achores where useless for a sheet rock garage. I would of like to see the wall mount bracket in one single piece of medal. That way you don't have to measure anything. Also, would like to see mount holes be drilled to the standard wall studs of 16" on center. It's impossible to use your wall anchors.
Grandstorm Retractable Vacuum Cleaner
Tommy C.
You need to work on your shipping response times they suck from what you promise as when you buy the product. Pretty sad for a company with a good product. You need to quit using FedEx as well They are not prompt on there shipping!!!!!!!!!!!!!!
Grandfalls Retractable Pressure Washer Pro
Mildred P.
These water hoses are great. I just purchased a third one because I like them so much. The last two didn't break, someone came into my yard and damaged both of them. Now I take them into my storage room at night. They have brass fittings, washers and nothing has to be done but attach it to the faucet. Some time ago I purchased another popular brand but, there are too many plastic, clumsy attachments. These hoses have the brass fittings and are simple and easy to use. I highly recommend th...
Stainless Steel Water Hose 25ft-100ft
Ray M.
I sincerely don't know how i've lived so long without this hose management device. Outstanding design, quality, functionality, and ease of installation. I will have to buy a couple more.
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
John G.
I purchased 4 of the 90’ models and located them at the front and back of the house and at the boat dock. They all look great and operate just as good as they look. My next purchases will be power cord and compressed air hose reels. Great product.
Retractable Garden Hose Reel-5/8in-90ft
Eric C.
I ordered the first one and the pressure was not enough for what I needed. Upgraded and I’m more than happy. Thank you for the awesome product and support. I would definitely purchase from this company again.
Grandfalls Retractable Pressure Washer - All Models
Artie T.
I really like the giraffe tools hose reel. But I would offer one suggestion that you don’t sell the option with the plastic bracket because the plastic is eventually going to crack or fail. I think you only need to sell the hose reel with the metal bracket. That is my opinion and that is my feedback.
Hose Reel Cover
Connie I.
I purchase one retractable hose reel each year for the past 5 yrs. I need one more to finish the whole area which I will get next summer. Easy install and great product BUT—this one had a problem in that one screw holding on the base to the reel was impossible to UNSCREW to be able to position the wall mount. We made it work with the help of another person.
Retractable Garden Hose Reel-5/8in-90ft
Brady B.
I was a bit skeptical about the quality at first. when I used it for the first time I was blown away! I own a home service business and for what I do this power washer is perfect I love it.
Grandfalls Retractable Pressure Washer Essential
Paul P.
Although all of the different products we ordered from Giraffetools.com were very useful your marketing of relentless emails caused me to think my orders were not processed and I ended up ordering four of the power strip bundle PSA0308US-4 and only wanted two. Your marketing emails continued to blow up my inbox and had to report them as spam to stop the barrage of marketing emails. Requested help on returning the extra products for a refund, and this also proved to be futile as I was not sure w...
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
Customer photo review of Grandfalls Retractable Pressure Washer Pro
Michael C.
I got the water hose real hooked up next to my pressure washer. The reason why I gave them 4 stars was that they both leaked water at the inlet hose. No matter how tight I tightened them they leaked. To find out they both have real cheap washers and so I bought some thicker washers and it fixed the problem. Other then that they both work great.
Grandfalls Retractable Pressure Washer Pro
Harry H.
My wife got tired of draging and wrapping up the hose so I bought this for her now I don't have to listen to her about the hoses any more she in a new world and loves it was the best investment I made works great and worth the money easy to install and operate comes with every thing needed to install.
Hose Reel Cover
Ramon F.
Easy set up, very convenient wall mount. Hose reel awesome and locks/unlocks as claimed. Pressure washed windows and seals using the white tip and was please. Didn’t think the motor would be as loud. However, liked the pressure so far. Though tips are not stamped with degree as promoted or most have. Figured it out. Will know more once I can get to my vehicles. Spring storms in Midwest.
Grandfalls Retractable Pressure Washer Essential
True D.
Product came fairly quickly and we set it up on the house (fixed) it has great retractability and easy to use. We will most likely be getting another for our daughters house as well
Retractable Garden Hose Reel 62ft-155ft
Ray B.
Bought this vac for my garage. Now its a lot easier to keep the cars clean and the garage floor clean also. Little larger then i thought, i used uni-strut to mount to the studs in the wall and then mounted the vac to the uni-strut . A lot stronger than mounting to 2 studs. I bought one stick of narrow uni-strut and cut it in half, this way i was able to screw to several studs making the connection.
Grandstorm Retractable Vacuum Cleaner
Dave C.
It was just what I ordered. It works just the way it said it did and mounting it to the wall was easy. Very happy so far. Thanks a lot.
Retractable Garden Hose Reel-AW Series
Gregory B.
Well made, and I like the rubber collars on the female end and large tabs on the valves makes it easy to turn on and off. No leaks allow me to leave the hose bibb on and control flow from the splitter valves.
Metal Water Hose Splitter
Jack A.
Received my product in a very timely manner after I ordered. Had an issue thru no fault of theirs with the product and as soon as I contacted the company they responded back immediately and the problem was corrected. Would highly recommend this company!
Retractable Garden Hose Reel-5/8in-90ft
Giraffe Tools US ReviewsVisit store