Giraffe Tools US Reviews

Jeff S.

I recently purchased the 5/8 x 90’ retractable hose reel. The process from start (purchasing online) to finish the installation, was a breeze. The reel appears to be well built and should last for years. Unfortunately, after one month I did run into a problem with the recoil guide it stopped moving from side to side. A short email to customer service and the reel was replaced and at my doorstep three days later. Now how often does that happen! Thanks for everything! Jeff S

Retractable Garden Hose Reel-5/8in-90ft

Paul S.

Order placement was very easy, and I received the unit to Central Ohio within 3 days of placing my order. Everything came very nicely packaged, and was easy to install and took less than 1 hour to mount the unit and make the connections. Start up was very simple and we are very happy that we chose the Giraffe tools pressure washer as our purchase for our shop. Use it very easy, and convenient and shuts off automatically when releasing the trigger. Would highly recommend to anyone looking ...

Grandfalls Pressure Washer PRO

Paul B.

It was definitely an easy purchase. It arrived within five days and was very easy to install. The template work great and the hose comes out of the wheel so smoothly and retracks back into the wheel ever-so nicely. Glad I found your product.

Retractable Garden Hose Reel-AW Series

Jean C.

We got so tired of using and hating Suncast storage reels, after watching more water run out of the reel than was coming out of the hose, we decided to go a different direction. I literally Googled "Best Stainless Steel Hose Reels" and the Giraffe Garden Self-Guiding Hose Reel-Stainless Steel-Wall mounted 5/8 in x 130ft (Without Hose) was the first listing that came up. In looking at reviews, everything was 5 stars and glowing. We decided to give it a try knowing it couldn't possibly be any wor...

Wall Mounted Hose Reel-Stainless Steel

Manuel B.

Sure am going to love it. Have not opened it yet as it is a xmas gift I will let you know. Happy with the service and your attention. Merry xmas

2 in 1 Pressure Washer

Kyle D.

Be careful not to pull the hose ALL the way out. It will no longer retract. I've giving 5 stars because I reached out to Giraffe and they are sending me a replacement right away. Great customer service.

Retractable Garden Hose Reel-5/8 in-65ft

Terry K.

Recieved the power washer quickly easy to install and used it for a solid 10-12 hours the next day with no issues at all. I love it so far, very easy and takes up little room in the garage!

Grandfalls Pressure Washer Plus+

Jose J.

I was so pleased with my unit that a friend of mine that I treasure his friendship asked where I purchased it, because I howed him a favor I ordered one for him and had it delivered to his house. He can’t thank me enough about my gift he is super excited with the unit.

2 in 1 Pressure Washer

Richard O.

I installed the pro pressure washer and used it to clean all of my covers and furniture on my front porch and deck. It is handy to use with reasonable noise that shuts on and off. The best part is that it is in place, ready to use for small cleaning or to clean an entire deck.

Grandfalls Pressure Washer PRO

Joseph C.

I bought this hose for my wife and her gardening needs. The 180 degree turning hose is fantastic and it hugs the house when she is d One I also have the Grand wall mounted pressure washer in my garage this also is great to use .I do have one complaint and it happened on both units and on any connector hose s and that they all leak a lot and it bugs the s. Out of me

Retractable Garden Hose Reel-5/8in-90ft

Christine G.

Very happy with our purchase. We originally received a damaged product but customer service made it right and fast! We have now installed our hose reel and it works perfectly. Very happy!

Retractable Garden Hose Reel

Doug T.

It came really fast, the problem I had was the inserts that were shipped was for a solid surface not a hollow wall, the inserts fell inside the wall even though I drilled 1/2inch hole. So off to Ace Hardware to get the right parts. The unit works good, but when you near the end length it is difficult to pull. I can only hope the hose doesn’t break, it sure is nice to roll up!

Retractable Garden Hose Reel-1/2in-78ft

Lynn P.

Heaven had a chance to use it much. But what the little I have used it? It's gonna work great best thing I could find on the market thank you

Grandfalls Pressure Washer G20

Michelle L.

I am supposed to get a extension cord with the purchase of my last hose and it’s been over a month since I received my hose , but no extension cord. Would love to hear from you about this. This is the second time I’ve notified you.

Retractable Garden Hose Reel

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Richard

50ft 12AWG Like another reviewer I'm gigging it a star because the reel mechanism is weak. I have to "help it" back in for the last three or so feet. Just installed on the ceiling today and it'll be ok if the spring doesn't get any weaker. I don't get the FAQ about this when the company says: The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Water hose? Loosened?, I need it tightened up! Sounds like somebody at Giraffe is just copy-and-pasting answ...

Retractable Extension Cord Reel-12/14/16 AWG

Foster M.

I have a landscape business and I see lots of bad hose reels but this one is so good I bought it for my house. I love it. I leave it up year round but blow out with compressed air after each use during the Winter months. Buy it!

Retractable Garden Hose Reel-1/2in-100ft

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Matthew S.

Excellent product stays put and very clean to look at. Plenty of suction and hose length perfect.

Retractable Vacuum Cleaner

Frankie R.

The only thing about the package is that the hose feels some kind of cheap, it's hard like stiff. Hopefully when the sun hits it it will softened a little bit. Otherwise it's good.

Retractable Garden Hose Reel-5/8 in-65ft

Jeff B.

Installation was very easy using the template provided to mark the mounting holes. The dark gray color housing blends in with the landscaping. The best part of the reel is the auto retraction. So simple and easy to use. No longer have to wind up the garden hose!

Retractable Garden Hose Reel-AW Series

Lonnie D.

So far so good. Installation was very easy. Just turn the orange knob to the "On" position and start intended use. No more messing with gasoline, pull starting or loud engine noises. I was very impressed with the hose assembly and how easy it is to roll out and roll back in.

Grandfalls Pressure Washer

Alex D.

this is my first order from this seller, and as expected everything was ",Professionally designed,"-amazing jobs, great work. I'm beyond happy 😊 and grateful. Thank you so much, for yore work.

Garden Hose Reel Cart-2 Wheels

Craig W.

This pressure wash exceeded my expectations. I had to think about it for a long time and decided I'll just go ahead and buy it. Was definitely worth the money. Before, it took me about 5 to 10 min to put up my gas pressure washer. I even bought a cheap electric pressure washer to try and save time. This pressure washer takes less than a minute with the self retractable hose, and I just have to turn the water off. Would buy it all over again.

Grandfalls Pressure Washer PRO

Anthony F.

I had purchased this hose reel last year and recently had a problem with the hose. I contacted customer service and Grace helped me and I received a brand new one in 3 days. I appreciate all the help and quick response, never expected for them to replace this unit, but they did. My wife has one in front and back of house, now my wife wants another on the side of the house. I will make sure I buy another one of these great products.

Retractable Garden Hose Reel-5/8 in-65ft

Aaron C.

the hose reel is great, but the customer service is even better. called about a broken part, one video, and one e-mail later i have a replacement part. No Hassle no fuss.

Wall Mounted Hose Reel-Stainless Steel

Faela M.

Aging and tired of a reel with manual use handle. Tired of extra long hose left on the ground. This one stood put because of its hose diameter and length. I had help setting the mounting post to ensure strength and endurance. I plan to use this for years to come. So far so good!

Retractable Garden Hose Reel-AW Series

John J.

This is a different feeling material hose then we have ever had before, but it works awesome and reels up super quickly! Almost has like a buttery rubber feel to it, great hose!

Hybrid Custom Hose With Shut-Off Valve 25ft-100ft

Chris P.

As an avid off road bike rider and automobile enthusiast, the convenience of having a wall mounted pressure washer that I can just unreel and use is super easy and is such a time saver! I love the fact that I no longer have to fumble with cords and hoses each time I want to wash my machines. Having a 100' hose is helpful as well!

Grandfalls Pressure Washer

Oscar J.

I love it!!

Grandfalls Pressure Washer PRO

Brian F.

Another Giraffe product that does not let me down. I have bought a few products from you and I am very happy with all of them. Good quality and good prices!!

Garden Hose Reel Cart-4 Wheels

Darico W. M.

Where has this been all my life !! I am so excited about my new power washer pro !! Turn the water & power button on & away I go. Gone are the days for buying gas & fighting to start my old gas washer. Customer service is fantastic !! Ty

Grandfalls Pressure Washer PRO

Rodger M.

I have one of these with 1/2" hose and it is a bit cumbersome when trying to fill tires. The 3/8š hose is a lot easier to handle.

Retractable Air Hose Reel-Alloy Steel Reel-3/8in

Don L.

The G20 has been the best investment in my shop by far. The ease and convenience of just being able to grab and start is incredible. The power is great and does everything I need it to do for my cars and vans. I highly recommend anyone that washes cars to buy the G20.

Grandfalls Pressure Washer G20

Mary B.

Love it !! Can get to every area of my yard without a hose swirling around my feet trying to to kink up and trip me. So loving the clean look of the hose always being wound up !!

Retractable Garden Hose Reel-5/8 in-115ft

Shannon M.

this is the second unit I purchased. It is a smaller version of the other one, therefore a shorter hose and smaller housing. Since it does not get as much use as the larger unit, it works just fine. Only had it for 30 days but so far it is working well. The tension spring for rewind is just as strong as the larger unit.

Retractable Garden Hose Reel-5/8 in-65ft

Mary Jane T.

We love our hose reel so as a thank you to our neighbor, we purchased one for him. However it does not fit into his garage setup. I returned it yesterday. I hope my refund will be relatively soon. Thank you again. Mary Jane Temple

Retractable Garden Hose Reel

Dan T.

Love this product, having it mounted on my wall no more pulling a hose and extension cord around. 65’ of hose is plenty to move around and it’s self winding when your done.

Grandfalls Pressure Washer G20

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