I purchased a Vevor retractable hose reel about 3 weeks ago, as soon as it arrived I could tell the quality wasn't there, I unreeled it and it wouldn't retract all the way and internals are cheap plastic, I did some research and read a lot of reviews and ordered the Giraffe retractable, It arrived quickly and I've been using it for about a week now and it appears to be everything I need, Nice quality, smooth reeling in and out. Just so much better than the Vevor that I ordered before the Giraff...