BlackBox Cages & Rack Systems Reviews

BlackBox Cages & Rack Systems ReviewsSee store reviews

Customer photo review of BlackBox Hides Medium 9x9x4"
Destiny Z.
A great enclosure. Worth the wait and the expense. They are great at communicating and if they mess up they fix it right away. Thank you Jen and Clint! You all are seriously great with customer service and the products you produce
BlackBox Hides Medium 9x9x4"
Customer photo review of XT3 36Lx24Dx18H - STACKABLE
Seth T.
Great enclosures! Being my second one from Black Box, I got it put together in half the time. I got this one for my Rosy Boa who is right at 3' long and this seems like a really good amount of space for her. Bigger is always better, but this will do.
XT3 36Lx24Dx18H - STACKABLE
Customer photo review of XT4 BIO18 (48Lx24Dx18H) - STACKABLE
Sophia P.
Amazing experience with Black Box cages! I finally made the switch to PVC and my ball python could not be happier. My order arrived very quickly and customer service correspondence was fantastic. I was missing a part of the LED light and they shipped a replacement immediately. My only complaint is that I wish they had a step by step video on the tank assembly online to make set up easier!
XT4 BIO18 (48Lx24Dx18H) - STACKABLE
Customer photo review of XT4 BIO (48Lx24Dx24H) - STACKABLE+4
Evan H.
This thing looks really nice! It’s built well and is very solid! It has some weight to it. I have a crested gecko 18x18x24 enclosure stacked on it with 2 of the metal stacking dowels. It doesn’t move at all. It holds the weight of that enclosure very well. I’m using a ceramic heat emitter with a dimmer for ambient temperature on top of the enclosure with the 8.5” cut out option. The dome is 8.5” as well and there it fit well with a little room to spare. I installed a dimmable LED light strip. I ...
XT4 BIO (48Lx24Dx24H) - STACKABLE
Customer photo review of Replacement Top for RR125
Jim M.
Absolutely enjoying the new enclosure My snake is out exploring a lot more than in the old enclosure I would highly recommend them if you're interested in getting a high quality enclosure
Replacement Top for RR125
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Brian H.
First of all, I’m so glad I went with BlackBox. This enclosure is absolutely amazing, and personally I’d like to thank Clint for answering all of my questions! I apologize if I was annoying. Haha. The enclosure itself is such high quality, and you can really tell these are made with love and passion. Having everything pre-drilled, cut, milled, etc was the best part. It was like putting a LEGO set together! So easy, and honestly, I couldn’t recommend BlackBox enough! My ball python Lilith loves h...
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of BlackBox Subterranean Hides Medium 9x9x4"+3
Glory D.
Nagi absolutely adores his new hide! It’s quickly become his favorite, and now he spends everyday with his head peeking out like an adorable little periscope! The hide arrived quickly, and is very well made. I appreciated that the listing had a sizing guide for different sized snakes, as I was having trouble figuring out what would fit Nagi best when shopping for hides online vs an in-person shop. 9x9x4 is a perfect size for an adult BP, and my sweet boy seems very happy.
BlackBox Subterranean Hides Medium 9x9x4"
Customer photo review of BlackBox UVB T5 KIT 12"/8 Watt UVB with Arcadia Bulb+1
Mike D.
I had such a great experience with Blackbox! To start, they didn't have the size enclosure I wanted listed on the site, but they were quick to add it for me based on the specs I needed. It felt great to be catered to in that manner! Throughout the entire process of ordering my enclosure the Blackbox team was very responsive to any questions I had. Once I received the enclosure in the mail (took about 3 weeks as they said it should), it was pretty easy to put together. Overall, I'm very happy wi...
BlackBox UVB T5 KIT 12"/8 Watt UVB with Arcadia Bulb
Customer photo review of BlackBox Hides Medium 9x9x4"+3
Gus I.
Ordered two of these for my new and first ball python he absolutely loves it Once he gets a little bit bigger, I’m definitely going to invest in getting him an enclosure from you guys as well
BlackBox Hides Medium 9x9x4"
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Kathryn H.
My experience with Blackbox Cages was amazing. The customer services was incredible from beginning to end. After making my initial purchase I wanted to make some changes to my order which they made so easy to do. While waiting for my enclosure to be made any questions I had about timing were answered quickly and the final product is beautiful. I love the cut outs for cord and the addition of the radiant heat panel. Everything looks so sleek. My snake seems to like it too!
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of BlackBox Hides Extra Long 14.5x10x5"+2
Jill T.
This extra long hide was larger than I expected, but Noodle loves it!! It's very roomy so he can choose whatever corner of the hide he wants, or add some plants and moss to make it a little more cozy inside. It's his new fave! For reference, Noodle is 5 years old and around 4 ft long. Perfect for for an adult BP!
BlackBox Hides Extra Long 14.5x10x5"
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE+2
Aimee K.
Very pleased with our new Blackbox enclosure! My daughter’s ball python, Wednesday, was outgrowing her initial enclosure, and after a lot of research and online forum lurking we decided to go ahead with a 4’ enclosure from Blackbox. I’m so glad we did! We were able to pick up in the Atlanta area when we were in town. Heat and humidity controls have been spot on and so much easier than with the glass we had been dealing with. A great investment and could not be happier with our purchase!
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE+1
Brandon K.
My last 120 gallon I bought from a different vendor, and have struggled with humidity due to the screen top, and other issues related to the flimsy, thin PVC. Blackbox cages are extremely satisfying as they screw together to make a perfect seal. The PVC is thick and sturdy. The entire setup is satisfyingly very controlled, and I’ve managed to keep humidity up, even in my dry New England climate. As far as customer service goes, Clint emailed me right away and offered to drill holes for the UVB c...
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of BlackBox Caster Dolly
Danielle M.
I was admittedly a little worried at first, though I can’t really tell you why. I suppose with all “big” purchases come a little nerves. Will it get damaged in shipping? Will it get lost and cause a headache? But no! Not at all! This dolly came even earlier than expected, I wasn’t even done sealing what I needed to seal. I am so thankful it did though, because it makes moving and cleaning things sooo much easier. I had bought it for a 4x2x2 and a 4x2x18- I have them stacked and it holds, thou...
BlackBox Caster Dolly
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
David D.
Took 3+ weeks to get the set up finished. It is one of the best tanks I've owned to date, I’ll definitely be upgrading the rest of my animals to black box enclosures. I had a great experience and even when something went wrong, Clint was on top of his game and took good care of me. Thank you block box cages team!
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Lam D.
Figuring out how to put the enclosure and all the accessories together was pretty easy. Recommend 2 people for faster assembly. Enclosure is solid, elegant. Really happy with the quality and customer service. Definitely recommend :).
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of BlackBox Subterranean Hides Medium 9x9x4"+2
Joshua B.
My ball python absolutely loves her new 9x9x4 subterranean hide!! It’s made of thick, high quality PVC and feels very well built. My female ball python is a big girl pushing just over 4ft and fits perfectly in this hide!
BlackBox Subterranean Hides Medium 9x9x4"
Customer photo review of XT4 BIO (48Lx24Dx24H) - STACKABLE+3
Brian R.
These are the dream setup for any reptile owner. They’re so beautifully crafted I made them into a center piece under my TV. I would highly recommend these for anyone in the reptile community!
XT4 BIO (48Lx24Dx24H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Brian S.
After seeing & reading other reviews before purchasing, I was expecting a great product. But once I was able to finally pick up my own, I was blown away by the quality and craftsmanship that goes into each enclosure. Being able to do a local pickup, and meet the employees that work hard everyday to make these, added even more to it. Highly recommend for anyone looking for the forever home for any of their own reptiles. 11/10 stars.
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of BlackBox Hides Small 6x6x4"
Ian C.
These hides seem to hold heat amazingly well. Provides a tight and secure safe space for my little guy. He’s about 5 months old right now but is able to curl up and touch 3/4 sides. Great hides and a very reasonable price!
BlackBox Hides Small 6x6x4"
Customer photo review of Removable Cage Shelving+3
Stacey G.
I ordered the Removable Cage Shelving Black 24Lx12Hx8W. I installed the shelf in a 4x2x2 PVC enclosure. The 12 inch height is perfect and leaves just enough room for the 13x9x3 black plastic hide to fit under the rear wall of the shelf. This shelf creates more dimensional spaces to explore when paired with additional enrichment such as a PVC perch and a cork bark log. This shelf creates two microclimates on the cool side. On top of the shelf is a breezy vent. Beneath the shelf the humidity has i...
Removable Cage Shelving
Customer photo review of XT6 BIO (72Lx24Dx36H) - STACKABLE+3
Brian L.
Great experience, above and beyond customer service! It was very easy to put together, and the instructions were very easy to follow. I cannot say enough good things about my experience with Black Box.
XT6 BIO (72Lx24Dx36H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE+1
Lisha A.
My first enclosure arrived damaged and I was very sad but I reached out to customer service and they responded that same day and very quickly cut and shipped me a new enclosure! I’m very happy with my purchase and Amara seems to love her new home! Excellent customer service and very good quality product!
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer video review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Susan M.
We love our new cage! I cannot express enough how grateful we are for the customer service that Blackbox Cages provides! They went out of their way to expedite our order and answer my many questions due to us inheriting a snake and being clueless on what was needed. These cages are top quality and highly recommend them. The cage arrived with no damage. Susan
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Sarah D.
Very easy to build. All the pre-drilled holes were great and lined up perfectly, unlike some cheap furniture I've gotten before. Customer service was fabulous. I'm really pleased with this enclosure, and I know my ball python is too.
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of XT3 36Lx18Dx18H - STACKABLE+2
Sierra M.
I am so grateful for this company. I have always wanted an enclosure from Black Box Cages ever since i discovered the company on the Green Room Pythons youtube channel. and i am so glad this is the company i chose to buy from. My experience with them was amazing. They graciously accepted my request for a custom shelf size, everyone i spoke to was so kind, and my enclosure is awesome! My Ball python Apollo LOVES his new enclosure. This enclosure is made like it was built for war, it is incredibly...
XT3 36Lx18Dx18H - STACKABLE
Customer photo review of XT4 BIO (48Lx24Dx24H) - STACKABLE
Tim B.
very happy with the experience. the enclosure got here in perfect condition, went together with no problem and i really like all the options they add on. getting the lights and heat pannel with the enclosure made things way easier, everything fits perfectly.
XT4 BIO (48Lx24Dx24H) - STACKABLE
Customer photo review of XT6 BIO (72Lx24Dx36H) - STACKABLE
Catherine W.
I asked for a custom size as I didn’t see this size offered on the website and the process was very easy. Enclosure came well packaged, and was straightforward to assemble. Clint from customer service was quick to respond to my questions and I can’t wait to move my snake in!!
XT6 BIO (72Lx24Dx36H) - STACKABLE
Customer photo review of XT3 36Lx18Dx18H - STACKABLE
Riley C.
First reptile/snake owner, and this buying process has been so amazing. The customization is great and makes it so much easier due to the pre-installed heat and lighting. The customer service was amazing, and the lead and delivery times were very accurate. Absolutely love everything and will definitely be buying again when I upsize my ball python's enclosure!
XT3 36Lx18Dx18H - STACKABLE
Customer photo review of XR20 -Hatchling/Juvenile FAIL-SAFE Rack - 20 Pockets - STACKABLE
Lajuan O.
Love this rack right here. Great quality and a space saver. My needs are met with this rack. Black Box Cages are great at what they do. This is a perfect rack for in home. I look forward to getting more in the future.
XR20 -Hatchling/Juvenile FAIL-SAFE Rack - 20 Pockets - STACKABLE
Customer video review of BlackBox Rack Heat Zones
Lajuan O.
This is a great rack. It’s exactly what I need for my current needs. Black Box Cages has excellent quality. Definitely will be picking up another one in the future. Thank you guys for such a beauty.
BlackBox Rack Heat Zones
Customer photo review of BlackBox Subterranean Hides Medium 9x9x4"
Rex W.
Best hides ever! Our Ball Python, Bo, loves them. Now that he has three medium front entry and one top entry hide it seems that he thermo regulates much better!
BlackBox Subterranean Hides Medium 9x9x4"
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Rickie H.
Yeah this is the best set up ever. You get everything you need and all of the holes are measured perfectly. I’m so satisfied with the entire system. Also the customer service is top notch. I had an issue with shipping damage and they made it right as soon as they could. I will be buying from them in the future and referring to others. A+ work!!!
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of XT4 BIO24/30D (48Lx30Dx24H) - STACKABLE+1
Siri W.
I love the enclosure! I like that the sliding doors come out easily for cleaning. And I like the lock on the doors. It almost was thrown away. The keys got out of the zip lock baggie and was wedged in between the cardboard in a corner. Might want to tape it to something in the box.
XT4 BIO24/30D (48Lx30Dx24H) - STACKABLE
Customer photo review of XT4 BIO24 (48Lx24Dx24H) - STACKABLE+4
Greg S.
Every detail is of high quality and my snake is loving his new home! I specifically chose BlackBox so I could be sure I was buying a tank that would last at least 30 years. With the quality of every component, I'm confident in my purchase. Since I ordered the stand as well, the tank arrived fully assembled, all I had to do was install the lamp holder and guard, which was very easy. The hidden caster cabinet comes with two removable and adjustable shelves that allow for a very neat setup.
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
Customer photo review of Tub Dividers
Karin S.
Perfect solution for my bigger subadults. Just bought my first rack the vivarium super 70. I only have 2 full grown balls , so these dividers worked perfect for the smaller snakes. Excellent quality!
Tub Dividers
Customer photo review of BlackBox LED with Dimmer Switch - KIT
Connor B.
The LED’s look so good! Well, they are tucked away and not visible so I guess I should say they make the cage look so good 😁 I do wish there was an option to have a non- dimmable power cord to save some space. I have everything hooked up to my HerpStat 4 and don’t use the dimmer on the cord.
BlackBox LED with Dimmer Switch - KIT
Customer photo review of XT3 36Lx18Dx18H - STACKABLE
Gavyn H.
Absolutely love it!!! I love the option to do white, makes it feel so much more open! I used Reptichip with the substrate damn and it works perfectly for my ball python! Company has great communication and easy to get ahold of!!!
XT3 36Lx18Dx18H - STACKABLE
Customer photo review of XT4 BIO (48Lx24Dx24H) - STACKABLE
David Michael D.
Love the enclosure! Lucille my adult ball is very happy in her new home. Process was very smooth, customer service was very helpful with all my questions, I had a lot! (Clint) One small issue with the top having the wrong sized holes drilled was rectified immediately. (They sent me a whole new top) Would highly highly recommend this product and these enclosures. Will be purchasing again! Thank you!
XT4 BIO (48Lx24Dx24H) - STACKABLE
Customer photo review of Casters
Malcolm P.
Clint made getting my boa her forever home as easy as I could have hoped for. The enclosure is great quality, the build is well executed, and I appreciated the ease of customization during the ordering process. Communication was on point throughout the process. I would and likely will shoo with Blackbox again!
Casters
BlackBox Cages & Rack Systems ReviewsVisit store