JLR London Store review | Loox

JLR London store reviewsSee product reviews

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Dana W.Verified
Please see review. Customer Service is slow to respond to my inquiry as to whether a bag can be exchanged. I ordered the wrong style in error. I feel this should be a fairly easy transaction.
Westminster luxe leather Saddle bag Tan
Purchased item
Westminster luxe leather Saddle bag Tan
"I ordered the wrong style in error. I have been in contact with Customer Se..."
Genna V.Verified
Fast and efficent service right from ordering to delivery
Luxe Leather Belgrave work bag - Black
Purchased item
Luxe Leather Belgrave work bag - Black
"Amazing bag, amazing quality and I love it"
Marie V.Verified
Never disappointed with what I order.
luxe Leo Tan Zig Zag Strap
Purchased item
luxe Leo Tan Zig Zag Strap
"I now have several bags in a range of colours. I'm always complemented on t..."
Lauren H.Verified
Easy, fast check-out, no complications
Luxe Gold Metal Chain Strap
Purchased item
Luxe Gold Metal Chain Strap
"Absolutely love this bag strap, goes with so many of my bags and it's stron..."
Vanessa C.Verified
Great customer service.
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Great quality and looks good for work and smart outside of work. I bought a..."
Debi M.Verified
It's easy to order online.
Porto Maxi Tan luxe vegan leather and canvas tote bag
Purchased item
Porto Maxi Tan luxe vegan leather and canvas tote bag
"It's perfect and the right size."
Baljinder B.Verified
It’s was good experience but took almost 2 and half weeks to arrive
Medium Taylor luxe leather tote bag - Chocolate brown
Purchased item
Medium Taylor luxe leather tote bag - Chocolate brown
"It’s a great bag, that can fit all the essentials things especially for tra..."
Kelley V.Verified
This is the best work bag ever!
Black Austin Strap
Purchased item
Black Austin Strap
"The cutest strap ever!"
Lucia D.Verified
Accurate details and photos on website. Was able to track international shipping.
Hampstead luxe leather Sling bag Stone
Purchased item
Hampstead luxe leather Sling bag Stone
"Quality product at a great price. I love the simplicity of the design but t..."
Tina D.Verified
Fast delivery and good communication. Can't ask more than that. Thankyou
Mini Taylor luxe leather Tote bag Black
Purchased item
Mini Taylor luxe leather Tote bag Black
"This little bag was exactly what I was looking for. Not to big not to small..."
Cynthia P.Verified
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Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"It was a bit smaller than I expected but it holds everything I need it to...."
Debra R.Verified
Fantastic from order to delivery
Chelsea Midi Crossbody luxe leather bag burgundy
Purchased item
Chelsea Midi Crossbody luxe leather bag burgundy
"Love the bag it’s a lovely colour and love the style too ."
Karen H.Verified
Well packaged product supplied with extra strap and dust bag as promised. Also arrived a day earlier than expected - what more could you want!
Islington luxe leather Sling bag Black
Purchased item
Islington luxe leather Sling bag Black
"Beautiful, practical little bag. Surprisingly roomy and the quality and fin..."
Julie O.Verified
Always great customer service
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Really quick despatch which was excellent as was a birthday present. Beauti..."
Andrea M.Verified
Easy and quick. It's the best combination
Margot Black Diamond Strap
Purchased item
Margot Black Diamond Strap
"It's eye catching candy. Every bag should have a stand out strap. Great det..."
Anne N.Verified
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Mini Taylor luxe leather Tote bag Black
Purchased item
Mini Taylor luxe leather Tote bag Black
"Love the bag, it's got loads of space and feels lovely to touch. Thanks so..."
Rosemarie W.Verified
Great website, very slow and unhelpful customer service
Medium Taylor Luxe leather Tote bag Tan
Purchased item
Medium Taylor Luxe leather Tote bag Tan
"Lovely leather large bag but I had issues with the catch on one side of the..."
Chantelle T.Verified
Very helpful friendly service!
Medium Taylor Luxe leather Tote bag Tan
Purchased item
Medium Taylor Luxe leather Tote bag Tan
"Absolutely love this bag! Took it on a 3 day work trip as hand luggage and..."
Jessica S.Verified
It was wonderful, thank you!
Medium Taylor Luxe leather Tote bag Tan
Purchased item
Medium Taylor Luxe leather Tote bag Tan
"This bag looks high end, is very functional, beautiful and I am obsessed wi..."
Rose W.Verified
Shopping experience fine. Too many emails after purchase. I’m not the sort of customer who is going to buy a £90 handbag every week.
Chelsea Midi Crossbody luxe leather bag chocolate brown
Purchased item
Chelsea Midi Crossbody luxe leather bag chocolate brown
"It’s a present. So I hope I judged it well. I would be very pleased to rece..."
Saema Y.Verified
Quick response and constantly kept updated
Luxe Leather Mayfair work bag - Black
Purchased item
Luxe Leather Mayfair work bag - Black
"Love the bag. It fit absolutely everything in from my laptop, mini toiletri..."
Sophie B.Verified
Delivery took a while but that’s likely due to the personalisation. Was packaged lovely
Mini Taylor luxe leather Tote bag Black
Purchased item
Mini Taylor luxe leather Tote bag Black
"The perfect bag! Small but fits SO much. Totes style but with practical poc..."
Gemma H.Verified
Great!
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Love this bag, very classy and fits all my belongings in perfectly x"
Judith O.Verified
Easy
Medium Taylor Luxe leather Tote bag Tan
Purchased item
Medium Taylor Luxe leather Tote bag Tan
"Fabulous!"
Jade M.Verified
Never received items ! Have contacted the company by every way to contact them & been ignored & out of pocket with no items to show for it !
P - Gold Metal Letter Keyring
Purchased item
P - Gold Metal Letter Keyring
"Never received item ! Have contacted the company by every way to contact th..."
Shelley B.Verified
Easy to order
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"The real leather version of this is much stiffer than the vegan version. It..."
Daniel G.Verified
Took longer than expected to be delivered
Chelsea midi crossbody luxe leather bag Black
Purchased item
Chelsea midi crossbody luxe leather bag Black
"Personalisation should be etched on the bag not on a tag that goes on the b..."
Karen C.Verified
Fast shipping, beautiful product!
Stella large luxe leather tote bag Tan
Purchased item
Stella large luxe leather tote bag Tan
"Gorgeous bag, arrived quickly and was well packaged. Will definitely be bac..."
Cheryl W.Verified
Great experience with JLR London I had a little problem which they sorted out immediately ! Great customer service . 100% recommend this company
Mini Taylor luxe leather Tote bag Black
Purchased item
Mini Taylor luxe leather Tote bag Black
"The bag is beautiful , perfect size to fit in everything I need and it’s so..."
Ashlea W.Verified
I think the hardest part was choosing what bag would work best for me.
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"I absolutely adore this bag! I am a principal and teacher and it holds ever..."
Katie B.Verified
Super easy and quick dispatch!
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Such a beautiful bag!!"
Sandra W.Verified
Straight forward
Luxe Black Fisher Stripe Strap
Purchased item
Luxe Black Fisher Stripe Strap
"Lovely strap"
Shirley R.Verified
Easy to order, quick delivery
Mini Taylor luxe leather Tote bag Black
Purchased item
Mini Taylor luxe leather Tote bag Black
"Beautiful handbag with lots of useful compartments. Well made with soft lea..."
Patty N.Verified
Overall great.
Kensington Maxi luxe leather top handle bag Black
Purchased item
Kensington Maxi luxe leather top handle bag Black
"Product took a while to arrive but did not disappoint!! Great quality for a..."
Scarlet R.Verified
Super easy shopping!
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Beautiful bag! Love the shape and sturdiness, while still being sleek."
Karel N.Verified
Great shopping experience, thank you
Mini Taylor luxe leather Tote bag - Tan
Purchased item
Mini Taylor luxe leather Tote bag - Tan
"Great stylish and practical bag. Despite its small size, it’s surprisingly..."
Shelby S.Verified
Hands down the best!!!
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Perfect size!!! Love love it!!!"
Erin S.Verified
Just disappointed
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Okay so it’s lovely and the smell of leather hits you as you open it. All o..."
Vanessa K.Verified
P
Stella large luxe leather tote bag Black
Purchased item
Stella large luxe leather tote bag Black
"Lovely.leather. it's bigger than expected."
Ami J.Verified
Really easy, great quality product and received as expected
Medium Taylor luxe leather tote bag Black
Purchased item
Medium Taylor luxe leather tote bag Black
"Lovely bag of great quality. Looks and feels great!"
JLR London store reviewsVisit store