Hilary P.Verified
Prompt service and delivery
Purchased item
Soho city bag - Black
"Lovely bag, but quite bulky and 'boxy' so not my favourite in the JLR range..."
JLR London store reviewsSee product reviews
Alison C.Verified
Fantastic service
Purchased item
Westminster luxe leather Saddle bag Black
"Fabulous little bag
Excellent quality
Just love it"
Dawn S.Verified
Easy to place order online and it was delivered quickly by Evri
Purchased item
Monty Burgundy Stripe Strap
"Really good quality adjustable bag strap which matches my burgundy bag perf..."
Liza R.Verified
I was a bit disappointed that a couple of days after my order a free strap was on offer with every order, which I I missed by a day or so.....I emailed customer services to see if I could be included in the offer but I have received no response at all which is disappointing.
Purchased item
Stella large luxe leather tote bag Tan
"I love the bag, just what I have been looking for, on the larger side but s..."
Caroline F.Verified
Grateful website , amazingly fast delivery
Purchased item
Mini Taylor luxe leather Tote bag Black
"Lovely bag , bigger than expected but really love it , I've had do many com..."
Debbie L.Verified
No problem at all!
Purchased item
Flynn Dark brown and Ecru Strap
"Love my new purse strap! It’s cute, comfy and great quality."
Ann F.Verified
Speedy delivery
Purchased item
Margot Black Diamond Strap
"Absolutely love the tote bag and strap bought ready for my new job"
Victoria G.Verified
Great bag, speedy delivery and efficient customer service!
Purchased item
Stella large tote bag - Black
"Great experience from ordering to receiving this gourgeous bag. Good qualit..."
Jill S.Verified
Very efficient
Purchased item
Mini Taylor Tote bag - Black
"I was very pleased with my bag and will definitely order another bag ."
Viju A.Verified
Quick service lovely product
Purchased item
Mini Taylor Tote bag - Tan
"Beautiful bag absolutely love it"
Tina B.Verified
Easy to order and excellent delivery
Purchased item
Porto Midi Tan
"Arrived well packed, looks lovely. Can't wait to use it."
Giedre Z.Verified
Love handbag but packing horrible. Box arrived damaged and in parts
Purchased item
Luxe Black Fisher Stripe Strap
"Brilliant quality and very stylish"
Debby B.Verified
First time shopping with JLR. Very good experience & would recommend to friends.
Purchased item
Hampstead Sling bag - Black
"I bought the bag for a friend’s birthday present. She told me she loved it...."
Amanda C.Verified
Super quick delivery and the quality is fantastic
Purchased item
Luxe Gold Metal Chain Strap
"Lovely weighty chain"
Sharon M.Verified
Easy ordering process and quick delivery - I love this company!
Purchased item
Stella large tote bag - Black
"Great quality bag that looks fabulous for work and my business meetings.
Fi..."
Julie D.Verified
Great quick response and well-packaged too!
Purchased item
Mini Taylor Tote bag - Stone
"I absolutely LOVE my mini Taylor stone bag - it came beautifully packed, ha..."
Lynne G.Verified
Excellent shopping experience.
Purchased item
Chelsea Midi Crossbody bag - Tan
"Beautiful, superb quality bag. Bought to give as a gift and the recipient t..."
Helen B.Verified
See previous comments about imprinted mark on bag.
Purchased item
Stella large tote bag - Black
"The bag was beautifully packaged and it was perfect as my work bag. I dropp..."
Catherine S.Verified
My shopping experience was very good, no problems very efficient thank you.
Purchased item
Medium Taylor tote bag - Black
"I love my bag so much, it is so spacious and bigger than I imagined. It wou..."
Cecilia N.Verified
👍🏼👍🏼👍🏼👍🏼
Purchased item
Kensington Maxi top handle bag - Black
"Great bag!! Love it!!"
Kathy K.Verified
Shipping and tracking were poor.
Purchased item
Stella large tote bag - Black
"Unhappy with shipping. Product took too long to receive. Tracking inform..."
Anisa K.Verified
They don’t do refunds on items that are personalised even though it’s just the tag that’s personalised and they could easily just take a small % of the refund to put a new tag on.
Purchased item
Medium Taylor tote bag - Black
"Bag is nice but not wearable on your shoulder as straps are too small and t..."
Bhawna N.Verified
Ok kind due to bad customer experience
Purchased item
JLR London Gift Bag
"I am a bit disappointed. I have got the stuff but I have asked for braided..."
Jurgita P.Verified
na
Purchased item
Kensington Maxi top handle bag - Black
"Nice bag"
Nicola J.Verified
Order came very quickly
Purchased item
Luxe Gold Camo Bag Strap
"Lovely quality strap"
Clare H.Verified
Very good
Purchased item
Medium Taylor tote bag - Black
"Love my new bag, very well made"
Beverley P.Verified
Easy shopping process and did not take too long to deliver. It takes longer if you have embossed lettering. Cost comparative.
Purchased item
Medium Taylor tote bag - Black
"Stylish, well made sturdy bag that hold a lot. Today I was presenting train..."
Julian G.Verified
I am supposed to pay 86€ to receive it, half the price
Purchased item
Stella large tote bag - Tan
"The problem is that I am supposed to pay 86€ to receive it"
Ann C.Verified
Had a great experience even with customer service. They forgot one strap that I ordered but they rectified this and got this out to me within 2 days and before Christmas which was great as it was a present
Purchased item
Mini Taylor Tote bag - Black
"Soft leather and a beautiful bag! Always get compliments when I’m out with..."
Elizabeth H.Verified
Very quick delivery
Purchased item
Medium Taylor tote bag - Black
"Beautiful bag just disappointed that strap that was advertised with it was..."
Honorata G.Verified
All good
Purchased item
Mini Taylor Tote bag - Black
"Very happy with the bag, very good quality. Highly recommend."
Susan S.Verified
Easy to order and bag arrived on time. Kept informed
Purchased item
Medium Taylor tote bag - Black
"Bag arrived and looked exactly as it was on the website.
Fabulous quality a..."
Omar H.Verified
Super quick and easy. The brand has changed a lot since my last visit however the experience seems just a good.
Purchased item
Luxe Dark Green Block Bag Strap
"I’m really happy with my new shoulder strap. It’s got a real luxe vibe whic..."
Marie H.Verified
Easy
Purchased item
Medium Taylor tote bag - Black
"Great work bag"
Lisa S.Verified
Smooth process quick delivery
Purchased item
The JLR Cardholder - Black
"Love love love it"
Sarah B.Verified
Great service and amazing bags
Purchased item
Leo Tan Zig Zag Strap
"Great bag, so pleased and arrived quickly - very happy"
Corriena M.Verified
Only because of being sent the wrong bag the response of staff and ease of returning and getting a replacement was excellent
Purchased item
Medium Taylor tote bag - Black
"I was originally sent the wrong bag but this was quickly resolved."
Rachel B.Verified
Excellent
Purchased item
Chelsea Midi Crossbody bag - Tan
"Bought as a present for my mother in law she loves it"
Laura B.Verified
Really helpful and lovely products. Easy to purchase
Purchased item
Mini Taylor Tote bag - Black
"Love the black bag, really useful and amazingly made"
Clare T.Verified
Easy experience
Purchased item
Mini Taylor Tote bag - Black
"Beautiful bag"
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