JLR London Store review | Loox

JLR London store reviewsSee product reviews

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Hannah M.Verified
I love shopping at JLR. thank you for the loving way you wrap it all up. It really is a treat when it comes in the post
100% Leather Medium Taylor - Black
Purchased item
100% Leather Medium Taylor - Black
"This real leather bag is beautiful. It holds a lot and looks really great...."
Marcel C.Verified
The item was returned by the seller from the collection point (this has been told by Evri ) No clue what is going on . Emails sent . No replay. Product vanished . Never ever buy from .
Medium Taylor tote bag - Black
Purchased item
Medium Taylor tote bag - Black
"Can you send it first . Thanks"
Debbie N.Verified
Bag came quickly well packaged and was informed when would be delivered etc
Black and white Asher Abstract Strap
Purchased item
Black and white Asher Abstract Strap
"Came as an option to have with my crossbody bag and looks perfect. Have had..."
Nicola E.Verified
Great company to deal with - replied quickly to my email when I had forgotten to order extra straps, and rectified the issue for me immediately
Chelsea Midi Crossbody bag - Tan
Purchased item
Chelsea Midi Crossbody bag - Tan
"Great size bag - wide straps really set it off, my daughter was delighted w..."
Bridgette P.Verified
Great
Mini Taylor Tote bag - Tan
Purchased item
Mini Taylor Tote bag - Tan
"Love this bag."
Jackie L.Verified
Love how fast they are delivered
Luxe Black Fisher Stripe Strap
Purchased item
Luxe Black Fisher Stripe Strap
"Love the changeable straps…love changing the look"
Tegan R.Verified
Customer service never answers, other reviews about them ignoring emails is evidently true.
Stella large tote bag - Black
Purchased item
Stella large tote bag - Black
"Customer service doesn’t bother to answer. Feels like it was made in primar..."
Julie F.Verified
Great no issues however can’t say the same about the courier !
Mini Taylor Tote bag - Stone
Purchased item
Mini Taylor Tote bag - Stone
"Love this bag ! Have the canvas and leather one in black , a gift from my M..."
Sam C.Verified
Speedy delivery and easy to use website
Mini Taylor Tote bag - Tan
Purchased item
Mini Taylor Tote bag - Tan
"Love it so much! Perfect bag"
Eleanor H.Verified
Delivery time was good, but they forgot my free straps.
Medium Taylor tote bag - Black
Purchased item
Medium Taylor tote bag - Black
"It’s a nice bag but they didn’t send me the 2 free straps that were mention..."
Giusi F.Verified
Not great
Luca Black Stripe Strap
Purchased item
Luca Black Stripe Strap
"Service not great. Waited ages for my delivery with updates or good custome..."
Steven M.Verified
Website really easy to use, bag was delivered only a few days after ordering
Medium Taylor tote bag - Black
Purchased item
Medium Taylor tote bag - Black
"My wife really loved the bag, arrived in plenty time for Christmas"
Suzanne T.Verified
Easy to order on line delivered in the time frame.
Chelsea Midi Crossbody bag - Tan
Purchased item
Chelsea Midi Crossbody bag - Tan
"Christmas gift for my daughter. It’s perfect."
Justine M.Verified
Easy website to use and fast delivery even though it was near the Christmas period, packaging was great protection fir the bag
Stella large tote bag - Black
Purchased item
Stella large tote bag - Black
"Lovely soft leather bag with plenty of room for all my items x"
Kerstin H.Verified
Really quick delivery, great quality
Monty Burgundy Stripe Strap
Purchased item
Monty Burgundy Stripe Strap
"Really quick delivery, great quality."
Jane B.Verified
Prompt shipping arrived when it was promised
Mini Taylor Tote bag - Black
Purchased item
Mini Taylor Tote bag - Black
"I am very pleased with my bag, I wanted a slightly larger cross-body bag as..."
Cara H.Verified
There was a little hiccup with Royal Mail on delivery, but JLR were in touch right away and delivery was rearranged and arrived in time for Christmas. Thank you!
Hampstead Sling bag - Stone
Purchased item
Hampstead Sling bag - Stone
"I purchased this bag for a Christmas present for my mum. It was delivered..."
Iwona E.Verified
Waited a couple of weeks before I received my bag but it was worth the wait.
100% Leather Mini Taylor Tote - Black
Purchased item
100% Leather Mini Taylor Tote - Black
"Absolutely love my new bag! Looks great, feels great and a perfect size! Ex..."
Victoria W.Verified
Easy to order. Came beautifully packaged. Bag looks very well made.
Islington Sling bag - Black
Purchased item
Islington Sling bag - Black
"Bought as a gift for my daughter who loves it. Very chic, practical and sty..."
Yvonne G.Verified
Lovely bag but wrong bag size delivered.
The JLR Cardholder - Tan
Purchased item
The JLR Cardholder - Tan
"You sent the wrong bag size. I ordered a medium bag and you sent a mini siz..."
Shelley W.Verified
Always a fantastic experience and great communication
100% Leather Hampstead Sling - Black
Purchased item
100% Leather Hampstead Sling - Black
"Beautiful bag, this was a gift but I bought myself the cream one!"
Guy S.Verified
All good
Black Austin Strap
Purchased item
Black Austin Strap
"All good"
Nathan S.Verified
Fast delivery, good service.
Islington Sling bag - Tan
Purchased item
Islington Sling bag - Tan
"My wife was very pleased with her bag and extra straps."
Ann S.Verified
Shopping with JLR is fine unfortunately the product is not as expected
100% Leather Mini Taylor Tote - Tan
Purchased item
100% Leather Mini Taylor Tote - Tan
"Not raw colour advertised more a mucky brown than tan and the leather is ve..."
Mark S.Verified
You advertised 2 straps but only had one
Mini Taylor Tote bag - Stone
Purchased item
Mini Taylor Tote bag - Stone
"You stated 2 straps with this vague but only sent one ."
Charlotte H.Verified
Always happy with my orders.
Chelsea Maxi crossbody - Black
Purchased item
Chelsea Maxi crossbody - Black
"Love this bag! Perfect size!"
Geraldine K.Verified
Easy to order. Simple website to navigate.
Chelsea Midi Crossbody bag - Burgundy
Purchased item
Chelsea Midi Crossbody bag - Burgundy
"I bought this as a Christmas present for my daughter & she loved it!"
Dawn B.Verified
Very satisfied
Leo Tan Zig Zag Strap
Purchased item
Leo Tan Zig Zag Strap
"Quick delivery., item as expected. Good quality"
Suzanne W.Verified
Ok
Flynn Black and Ecru Strap
Purchased item
Flynn Black and Ecru Strap
"This had the potential to be lovely. It is, however, misrepresented in the..."
Sally C.Verified
Great service
Islington Sling bag - Tan
Purchased item
Islington Sling bag - Tan
"Lovely bag, great size."
Trace B.Verified
The delivery of a gift bag was shocking
Gift Card
Purchased item
Gift Card
"Do you know how hard it is to turn an electronic gift voucher into a Christ..."
Sonia A.Verified
Hice el pedido a finales de noviembre y ha llegado a España hoy, ha tardado unos 22 días, pero ya viene advertido en el envío. Me han ido informando de su preparación, envío, entrada en el país, reparto… en fin. Todo perfecto.
Flynn Black and Ecru Strap
Purchased item
Flynn Black and Ecru Strap
"Confieso que tenía mis reticencias a realizar un pedido, porque no veía a n..."
Sadia A.Verified
I love the Tote bag but unfortunately i ordered a box with that which was too small to pack up the bag.
Luxury JLR London Gift Box
Purchased item
Luxury JLR London Gift Box
"I ordered a tote bag and this box hopping that it would be large enough to..."
Gillian D.Verified
Easy shopping with JLR
Islington Sling bag - Black
Purchased item
Islington Sling bag - Black
"Absolutely LOVE my new bag."
Kerry R.Verified
It so easy to do and the offer you have it great
100% Leather Chelsea Midi - Burgundy
Purchased item
100% Leather Chelsea Midi - Burgundy
"This was for my mum she loved it a lot this is my mum 3-4th bag from you. S..."
Katarzyna H.Verified
Excellent costumer service
100% Leather Medium Taylor - Black
Purchased item
100% Leather Medium Taylor - Black
"Absolutely beautiful bag."
Kirsty M.Verified
Great to deal with
100% Leather Chelsea Midi - Stone
Purchased item
100% Leather Chelsea Midi - Stone
"Beautiful bag! Bought it as a gift and think I might treat myself too!"
Sarah S.Verified
Smooth experience
Porto Midi Tan
Purchased item
Porto Midi Tan
"Love the quality 😍"
Geogarty I.Verified
Excellent service, product arrived very quickly as promised.
100% Leather Kensington Maxi - Tan
Purchased item
100% Leather Kensington Maxi - Tan
"Excellent quality, sure the recipient will like it when she opens it on Xma..."
Peter D.Verified
Extremely helpful staff, kept me notified of bag’s progress .
JLR London Gift Bag
Purchased item
JLR London Gift Bag
"Great looking bag. Not too large but will be big enough for all normal item..."
JLR London store reviewsVisit store