They answered quickly when I was concerned about the shipment taking such a long time.
Purchased item
$50 NOBL e-Gift Card
"Haven’t decided how to use it yet, but it’s a..."
Sharon C.Verified
Beautiful
Purchased item
Carry-On: All-in-One
"Can’t wait until I get the rest."
Mark B.Verified
Customer service is slow and won’t work with returns very well
Purchased item
Carry-On: All-in-One
"I thought I was going to like this carryon. H..."
Tina T.Verified
SUPER FAST, AND COMMUNICATED THE ENTIRE PROCESS
Purchased item
$50 NOBL e-Gift Card
"LOVE EVERYTHING THIS COMPANY STANDS FOR. I P..."
Rick P.Verified
No issues really - straightforward ordering process. One thing to be aware of is the MSRPs seem inflated, actual sale prices are reasonable. Also, different color choices vary in price, so you can’t expect to get the low “featured” price for all the colors
Purchased item
Carry-On: All-in-One
"Very versatile, and so easy to get around wit..."
Jennifer A.Verified
No
Purchased item
Carry-On: All-in-One
"The material is cheap"
Ken C.Verified
It’s fraud. Their marketing says order now an it will show up in a week.
They showed it was delivered in a week but the when called they said it wasn’t even shipped
Then weeks later they’d aid they had no supply.
Even though the site said sign here for your colour then I did that too testing their system.
They’ve communicated so many different ways nothing lining up and overall horrible experience.
After fishin out they sent wrong one they’ve held me hostage for another week crappppppp
Purchased item
Carry-On: All-in-One
"They are fraud"
Betsy S.Verified
Horrible experience
Purchased item
Check-In: All-In-One 28"
"Hands down worst customer service experience..."
Chad T.Verified
Very helpful with the warranty coverage.
Purchased item
Carry-On: All-in-One
"Love the suitcase"
Vicky B.Verified
No.
Purchased item
Weekender Bag
"Love the size."
Terry M.Verified
Outstanding
Purchased item
Carry-On: All-in-One
"Outstanding best I ever had."
Lasonya J.Verified
Customer service is lacking. Once you purchase this luggage you’re pretty much stuck with it. There’s an unreasonable return policy.
Purchased item
Carry-On: All-in-One
"The bag was too small for my week long trip...."
Susan M.Verified
Pretty much said it all in the first review.
Purchased item
$50 NOBL e-Gift Card
"The Nobl products are made of sturdy products..."
Kellie H.Verified
Love these bags.
Purchased item
Weekender Bag
"Love this bag. Super spacious. Perfect for we..."
Theresa C.Verified
.
Purchased item
Carry-On: All-in-One
"."
Arin P.Verified
I would have loved it if it was built to last. It looks more like a plastic toy than something that could stand up to the abuse that airlines put luggage through. I can’t imagine it not breaking after the first use! And the warranty won’t cover damage during a flight! Read the fine print!
Purchased item
Carry-On: All-in-One
"It’s not as durable as I’d hoped and your war..."
Luana H.Verified
Nope
Purchased item
Check-In: All-In-One 28"
"Rolls great! Love the color"
Robert E.Verified
Great
Purchased item
Weekender Bag
"Great bag Great quality"
Roxanne S.Verified
No.
Purchased item
Carry-On: All-in-One
"Have not a chance to use yet. Not going on a..."
Charles L.Verified
No
Purchased item
Leather Luggage Tag
"Luggage tag nice. I wish my info would have b..."
Dolores C.Verified
You need to improve you details in th expectations for your promotions which are misleading to say the least and outright fabrication at the most. You customer service is extremely lacking as it took me almost 20 emails and a threat of going to social media to have a conversation with an actual person even though I asked at least 5 times to actually speak with someone. In the end it was NOT resolved to my satisfaction and I ended the call with I AM DONE WITH YOUR COMPANY!! Hope the luggage lasts
Purchased item
Luggage Cover
"The luggage is nice and is as expected, howev..."
Laurie J.Verified
So helpful
Purchased item
Carry-On: All-in-One
"Beautiful colors!!!! Excited to use it!"
Kelly N.Verified
Shipping was fast and I couldn’t be happier!
Purchased item
Carry-On: All-in-One
"Best luggage ever!! I am in love 🩷"
Rosemary B.Verified
Great product! Plus love the color.
Purchased item
Luggage Cover
"Easy to use, glides along. Plus I like not ha..."
Kimberly J.Verified
Love
Purchased item
Carry-On: All-in-One
"Love"
Sandra D.Verified
No
Purchased item
Fast-Charge Power Bank
"Slow charging."
Amie W.Verified
Ordering was easy. It's the product that's not great.
Purchased item
Carry-On: All-in-One expandable
"The quality of the product seems fast below t..."
Jasmine B.Verified
Great for travel! Everyone kept looking. It just needs some minor attention to detail
Purchased item
Check-In: All-In-One 28"
"The strap to hold the clothes in broke before..."
Hjordi D.Verified
I’ve tried to return my suitcase for over 1 month and still have not received a return label as promised (within 24-48 hrs). Why advertise a 100 day trial if you can never return it when it’s unsatisfactory? I tried a suitcase from Beis and easily received a return, same with Tumi. I’ve purchased multiple products from each brand- you’ve lost what could have been a valuable customer because of poor experience w/customer support.
Purchased item
Lifetime Warranty
"Lifetime warranty means nothing when the prod..."
Margaret S.Verified
Fast delivery
Purchased item
Weekender Bag
"So pretty"
Roy S.Verified
A few small problems with shipping which were resolved over e-mails. Communication was key.
Purchased item
Carry-On: All-in-One
"Got it but haven't been able to travel by pla..."
Patricia F.Verified
Love the suitcase, more room than you think you have by looking at it
Purchased item
Compressible Packing Cubes (6 Pieces)
"The packing cubes worked great! Perfect for p..."
Yasuo K.Verified
I've written in the previous post but I will mention it here again. Very poor customer service. I reached out twice in regards to my luggage cover. No response from the customer service team. $50 gift card can only be used with specific transactions that are over $140 it seems. I can't even use it to buy the backpack I want. Expected to spend more money to use a gift card is highly misleading. I will be letting my work team know (who travel frequently) not to purchase from Nobl.
Purchased item
Carry-On: All-in-One
"I have now emailed twice about my luggage cov..."
Stefanie P.Verified
N/A
Purchased item
Luggage Cover
"Was ripped and was told a new one would be se..."
Marcia T.Verified
Customer service was great and quick to reply.
Purchased item
Carry-On: All-in-One
"This rolls so smooth it is already on its mai..."
Austin G.Verified
Great products!
Purchased item
Compressible Packing Cubes (6 Pieces)
"As advertised!"
Cheree M.Verified
I had a problem ordering and the person I contacted was extremely helpful. Excellent customer service.
Purchased item
Carry-On: All-in-One
"I have been looking at this suitcase for awhi..."
Norma M.Verified
NA
Purchased item
Lifetime Warranty
"I love my new Luggage but I didn't get the li..."
Patricia K.Verified
Too bad it’s above the limit in size for a carry on.
Purchased item
Carry-On: All-in-One
"So disappointed! Bought because it was a carr..."