nobltravel store reviewsSee product reviews

Items not processed and delivered in advertised timeframe!!!

Great! Just glad I received my order in time for my trip.

First order great: never received second oder? After 3 weeks they said they are working on it. Truly appreciate it

I am still waiting for the main two pieces and the gift card to be delivered after ordering three weeks ago.

Online shopping was easy.

I understand customs situations, however, response time from Nobl and responses are not to my liking

Great

The item has never been received. Not sure how I would have any kind of favorable impression of this company.

Easy to buy. Customer service was very nice too

I did not get my full order and there is no updates for shipping. I have trips planned and only received a partial order. I emailed customer service and have yet to receive a response

Very upset with the lack of communication- I would like to cancel my order and receive a full refund as I have NOT EVEN RECEIVED MY ITEMS!!!

The two main luggage pieces have taken much too long to arrive.

Still haven’t received most of my order

Purchase included an all in one carryon and checked bag that has yet to be delivered. While they emphasis made in North America they do not tell you that it's in Mexico until they dont arrive and claim customer problems. Initial customer service is AI who can give inaccurate information. We made two separate orders and the AI cannot recognize that, then we get the same canned answers. Still holding hope that the other suitcases arrive and we can upgrade our review.

This experience has been unpleasant at every turn. Do better Nobl.

I am still waiting for the carry-on piece. I ordered months ago! Very dissatisfied.

they kept saying someone will reach out in 24-48 hours about the bag and no one ever did

No updates on when deliveries arrive.

It is beyond terrible!!

You cat get a hold of anyone accept for AI I haven’t received my order it’s been stuck in customs for a couple of weeks now

This order was placed a month ago. I haven't received one item yet.

It was easy.

Fast delivery and the weekend bag is beautiful!

I ordered a weekend bag and a carry on suitcase. The bag was delivered within a week. The suitcase has not only not been delivered (going on 3-4 weeks now) I have heard nothing with regards to a possible problem, delivery date, etc.

product took too long to be delivered. don’t like the fact that each item was mailed separately , not only i was waiting on the suitcases to travel and i didn’t gt them in time . i received everything else way before.

Ordered for a retirement gift. It’s been over a month and my order hasn’t shipped. Attempts to reach anyone are auto replies that someone from customer service will reach out in 24 to 48 hours and I don’t hear from anyone.

I am writing to express my extreme dissatisfaction with the service I have received from your company. Due to the inadequate customer service and prolonged delays with helping with a returns, I wish to cancel all orders and initiate the return process for the following invoices: 526363, 541257, and 552152. Despite multiple requests, issues persist. Order 526363 has had over 10 return requests, 541257 is pending return upon arrival, and 552152 has been pending processing since March 23, 2026,

Better communication on shipping times to be able to schedule our trips. You guys are a "travelling company" and you are delayed on sending the luggages for our trip. Never made it home and had to use our old ones . The carry on they sent was the wrong one they sent the zipper one instead of the latched one and the check in bag never made it

Ver poor service!!. DONT BUY THIS PRODUCT!!!. Order still not received over a month later. Customer service dont respond for days. DONT BUY!!

Never received my order & was triple charged.

I did nor receive the cover or gift card; however, the luggage was a hit going through Union station.

Customer service inquiries were prompt. I did have to inquire about the status of my delivery, and it turned out that it was significantly delayed. I did not have it in time for my trip. I appreciated the offer for the upgrade.

I have contacted customer support multiple times and have not received any response and am incredibly frustrated with the overall service with this company and would appreciate support on my order.

Terrible customer service and can't call to speak with someone! Who do you think you are, Google?

Absolutely NO customer service AI is NOT the way to go

Havnt been able to obtain a response from anyone regarding my order.

Customer service fails to respond

Item was delayed far too long on delivery. Did not use on trip, item is still in sealed shipping packaging.

Once I figured out how your site works I was able to get what I wanted

I am reviewing all items in my order as a single star because not all items have arrived from an order placed over 1 month ago. After multiple attempts to get a status on the remaining suitcase & being told it is being held at customs, even though the website clearly states orders are shipped from within the US, I still do not have my order. I will be moving from WA to SC next week and now will need to purchase additional luggage to replace what has not shipped by Nobl. I will continue to write