Initially it was smooth but what I really didn't like was the delivery. It's not cheap and yet the FedEx guy wouldn't even bring it to my front door. I'm in a house, no steps or anything. He literally wanted me to lug 110kg down the street. I brought him a trolley as he didn't have one and he burst the tyres. He was very rude and told me I should make sure I have a strong man at home when accepting deliveries! Your website says they bring it to the door, well I had to fight for that.