Aravind M.Verified
Good experience overall but the delivery took a bit longer than expected.
Purchased item
I7 Pro 3.0 Folding Full Suspension Electric Bike
"Nice bike.If you add some space for a GOS tra..."
Vitilan CA store reviewsSee product reviews
Philip T.Verified
Wish there was a contact number versus just email
Purchased item
Shipping Protection
"Love the bike well built!"
Faycal L.Verified
Best e bike
noce and smooth and the price is very correct
Purchased item
360° Rotation Adjustable Universal Bike Accessories Bike Phone Holder
"Quick clean and good"
Stanton J.Verified
Good experience
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Great bike, needed a bit of adjusting but it..."
Mark T.Verified
Easy way to buy a great bike
Purchased item
T7PRO Full Suspension Mountain E-bike
"Sweet bike"
Jean-philippe B.Verified
Quick and easy shopping experience. Very fast shipping!
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I've had my V3 2.0 for about two weeks now an..."
Yvette L.Verified
I am a high maintenance customer. I’m sorry.
Purchased item
Battery charger
"Thank you for finding the correct charger for..."
Daelin H.Verified
Fast and good
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Loving it so far, 20 miles in, using it as my..."
M J.Verified
Best bike todate
Purchased item
360° Rotation Adjustable Universal Bike Accessories Bike Phone Holder
"Just perfect fit"
Jeff L.Verified
.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"."
Terry T.Verified
Very easy to navigate through the process.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Have not used it much yet, but as I have had..."
Serge P.Verified
Good
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I am very happy with thé bike i received,but..."
Gurpreet S.Verified
I am not fully satisfied with my order. The mileage after a full charge is not meeting my expectations, and I am also having some issues with the charging. Another major concern is that there is a black mark/mole on the battery that does not come off. These are my main concerns, and I would appreciate your help in resolving them.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I am not fully satisfied with my order. The m..."
André L.Verified
Very good customer service. Thx
Purchased item
U3 Commute Foldable Fat Tire Electric Bike
"Exceptionnal ebike for the Price. Good qualit..."
Suzanne M.Verified
Easy & clear website.
Absolutely flawless.
Thank you !
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"LOVVVvve my Vitilan V3 2.0 !!
My 1st e-bike..."
Bernardo H.Verified
The customer service was great in responding to my issues.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"I love my Vitilan V3 2.0 ebike, but I have to..."
Leidy D.Verified
Vitalin has excellent service and high quality products.
Purchased item
26x4.0 Inch Electric Bicycle Tires For T7 & T7 pro
"Great!"
Zharina Z.Verified
Great
Purchased item
U3 Commute Foldable Fat Tire Electric Bike
"Delivered and so far great bike."
Alise S.Verified
Was simple and not annoying
Bike showed up in good condition and quickly
Purchased item
Shipping Protection
"It’s awesome! Super fast, durable, great engi..."
Cliche J.Verified
Very fast and nothing was broken
Purchased item
Shipping Protection
"A very high-performing and well-built bike at..."
Kien H.Verified
Fast shipping! Live updates😍
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"THIS BIKE IS A BEAST! You will not regret it..."
Jean D.Verified
Super fast shipping
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Very nice bike, better quality than expected...."
Jean G.Verified
Good
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"Good"
Shane L.Verified
Good I was able to track it every step of the way and knew when it was coming
Purchased item
Shipping Protection
"It's a beautiful bike thank you"
Guillaume C.Verified
Goog service
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"The problem is that it's not indicated on the..."
Maureen B.Verified
They were very attentive and getting back to me when I was concerned about not receiving my order.
Purchased item
U3 Commute Foldable Fat Tire Electric Bike
"I finally received it. UPS got it right final..."
Manan Singh S.Verified
It’s great
Purchased item
Shipping Protection
"It’s was packed really well with bubble wrap..."
Jacques S.Verified
Je le recommande
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"Très satisfait, vélo solide et bien équilibré..."
Mitchell M.Verified
Great product thus far!
Purchased item
Shipping Protection
"Everything looks good."
Christina H.Verified
They double checked my order to make sure I’m getting the right brakes for my e bike
Purchased item
Ebike Brake Pads For U7&I7 PRO
"Came at a timely manner, and were as advertis..."
Adam L.Verified
Horrible experience at a every turn. Flimsy bike.
Purchased item
Applicable to V3 USB Charging Colorful Display
"Did not arrive. Messages to support team have..."
Gordon G.Verified
Was easy to use
Purchased item
T7PRO Full Suspension Mountain E-bike
"Love the bike only thing that was wrong was t..."
Marty K.Verified
Easy and quick
Purchased item
U3 Commute Foldable Fat Tire Electric Bike
"Instructions were a bit difficult to figure o..."
Tania C.Verified
Not great
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Can’t say if good or bad had it two weeks and..."
Viktor S.Verified
Overall, the experience was positive, the consultants helped me choose the right model and answered all my clarifying questions. The order arrived on schedule, the product is as it should be. Everything is fine.
Purchased item
Shipping Protection
"It would have been better to leave the packag..."
Guylaine B.Verified
La réponse à ma question ( pouvons nous changer l’impérial en métrique) a été répondu par un bout de texte imprécis, qui ne répondait pas à mon questionnement.
Purchased item
Shipping Protection
"La boîte était percé par le moyeux de la péda..."
Liz M.Verified
No support for inoperative part required to operate e-bike (battery). Died after 3rd ride. No tech support. Many hoops. No replacement part granted yet. Making us switch up with parts from 2nd bike. No accountability. No apology. Time consuming and not reasonable.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Battery died in second bike after 3rd ride. C..."
Davina J.Verified
Awesome customer service and support. Very happy with them!
Purchased item
U3 Commute Foldable Fat Tire Electric Bike
"Love this bike! Easy to use, very sturdy, exc..."
Steve A.Verified
Thank's
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Thank's to you, great bike, I love it!"
Carl B.Verified
Very fast delivery and great service
Purchased item
Shipping Protection
"It's a great ride very comfortable and handle..."
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