Gregory W.Verified
It was ok except for the product.
Purchased item
Rokrgeek Mechanical Metal Nautilus Model DIY 3D Puzzle
"The model is so fragile and the magnetic conn..."
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Johan D.Verified
They have a nice collection
Service is good
Purchased item
Rokrgeek Fantasy Steam Castle 3D Wooden Puzzle
"Very nice to build"
Giampiero G.Verified
All is OK
Purchased item
Dessert Time Music Box Wooden Puzzle
"Good product really!"
Duane H.Verified
Hello, I am a bit disappointed in the customer service. I placed an order (#24011), but I discovered that my wife also wanted the other marble run. I sent an email asking to cancel the first order, so I could place an order for all three at once. I was told not to worry and order the third and you would credit me accordingly. I ordered the second marble run (3 kits total) #24119. As yet there has been no adjustment. I regret not canceling and starting over, I have the email thread if needed
Purchased item
Rokrgeek Gear Pendulum Clock 3D Wooden Puzzle
"Hello, While I did enjoy the kit, I am a bit..."
Robert T.Verified
had a problem with shipping of my order, which finally got resolved
Purchased item
Rokrgeek Revolver Gun 3D Wooden Puzzle
"nice look forward to purchasing more"
Steve C.Verified
-
Purchased item
Rokrgeek Innovative Manta Ray Mechanical 3D Metal Model
"A Plus"
Brian G.Verified
Fin projects.
Purchased item
Rokrgeek Stone Thrower 3D Wooden Puzzle
"Fun project. Wish I could read the japanese c..."
Measuretech, R.Verified
No problems. The item arrived quickly.
Purchased item
rokrgeek Electric Marble Run 3d wooden puzzle
"I really like this marble run. I have assemb..."
Alex S.Verified
Easy and quick. Ordering and delivery was smooth
Purchased item
rokrgeek Retro Trucks wooden puzzle
"Great. Was a fun experince!"
Donato C.Verified
Bien mais une fois en marche il fait trop de bruit
Purchased item
Rokrgeek Innovative Manta Ray Mechanical 3D Metal Model
"Trop de bruit en marche ."
William C.Verified
Good product! Well made
Purchased item
Electric Mechanical Marble Run 3D Wooden Puzzle
"Great build. Works great
Grandkids love it"
Niall R.Verified
Fast, friendly and efficient
Purchased item
Rokrgeek Magic Auditorium DIY Book Book
"Got it for my wife’s birthday which hasn’t ha..."
Karin J.Verified
Very poor customer. No accountability for poor quality products for a repeat customer.
Not happy!!!!!
Purchased item
Rokrgeek Classic Typewriter Mechanical 3D Wooden Puzzle
"I provided a detailed list of all the issues..."
Mark C.Verified
Great product and we'll priced.
Was shipped right away, and I received it as advertised.
Purchased item
Rokrgeek Revolver Gun 3D Wooden Puzzle
"Great product and quality, already ordered an..."
Emma H.Verified
Easy to use, great product
Purchased item
rokrgeek Submachine Gun 3D Wooden Puzzle
"It feels great and works well, fun to build."
Jerry W.Verified
Terrible customer service
Purchased item
Rokrgeek Fantasy Spaceship Handmade Series 3D Wooden Puzzle
"I never received the item. It still says "wai..."
Pam K.Verified
Parcel was well wrapped although the postal services make no attempt to handle things carefully and tracking services are a bit slow to advise status.
Purchased item
Vintage mechanical steam train 3d wooden puzzle
"Hubby was a little heavy handed at times and..."
Douglas W.Verified
It didn't ship within the couple of days stated on the website, but it shipped within a couple of weeks and the tracking app was accurate.
Purchased item
Rokrgeek Future Pirate Ship Wooden 3D Model
"What a beautiful and extraordinarily well cra..."
Charles F.Verified
My 3rd item from them and each one has been a lot of fun.
Purchased item
Rokrgeek Future Pirate Ship Wooden 3D Model
"looks great!"
Petra H.Verified
Trustworthy, but not more, sorry.
Purchased item
Rokrgeek Magic City DIY Miniature House
"Too expensive for that very bad quality. I bo..."
Josiah W.Verified
Took a couple of days for a response but over all good place to buy models
Purchased item
Rokrgeek Revolver Gun 3D Wooden Puzzle
"Did not get it, received one I did not order..."
Dave L.Verified
Super long shipping time
Purchased item
Rokrgeek Gear Pendulum Clock 3D Wooden Puzzle
"The unit came with some pieces cracked and br..."
Nolwenn F.Verified
J'ai passé commande le 2 février. Nous sommes le 19 mars et je n'ai toujours pas reçu ma commande. Elle n'a même pas été expédiée.
J'avais contacté le service client fin février et ils m'ont dit qu'il y avait une rupture de stock mais que ma commande arriverait le 10 mars. Le 10 mars est largement passé et rien. Le service client ne répond même pas à mes messages.
Purchased item
Rokrgeek Fantasy Steam Castle 3D Wooden Puzzle
"J'ai passé commande le 2 février. Nous sommes..."
Daniel B.Verified
Order not shipped and doesn't answer my emails. Will not buy again...
Purchased item
Parts shipping cost
"Never received my order and no answer to my m..."
Brian M.Verified
Great price for what I got. Lots of fun to build and looks great
Purchased item
Rokrgeek Revolver Gun 3D Wooden Puzzle
"The assembly looked difficult but after I sta..."
Mark H.Verified
As before, have not received my item and have had no response back about status after inquiry.
Purchased item
Rokrgeek Quiet Night Prayer Book Nook
"I STILL have not received this item which was..."
Jeff B.Verified
Very easy.
Purchased item
Rokrgeek Fantasy Steam Castle 3D Wooden Puzzle
"I have really enjoyed putting this together a..."
Gaetan D.Verified
Never any delays, I always received everything on time and it was well protected. No complaints.
Purchased item
Sailing In Fog Mechanical Transmission Wooden Puzzle
"Absolutely brilliant! I just had a bit of tro..."
Rommy S.Verified
Schneller Versand! Alles super
Purchased item
Rokrgeek Kinetic Picture 3D Wooden Puzzle
"Einfacher zu bauen als erwartet! Eine Klasse..."
Colin H.Verified
Brilliant service
Purchased item
Owl Bookstore DIY Book Nook Kit
"Excellent product"
Benjemin V.Verified
Good quality products
Purchased item
Rokrgeek Wisdom Rings DIY Book Nook Kit
"Great product"
Lisa H.Verified
Never received product. Impossible to get help
Purchased item
Rokrgeek Letter Coffee DIY Miniature House
"My product never arrived. Multiple contacts..."
Randolph D.Verified
.
Purchased item
rokrgeek Celestia Castle Music box 3d wooden puzzle
"Super! Gerne wieder"
Michael K.Verified
Very pleased
Purchased item
Rokrgeek Siege Crossbow 3d wooden puzzle
"N ICE EASY BUILD."
Chris W.Verified
good products reliably delivered
Purchased item
Rokrgeek Fantasy Steam Castle 3D Wooden Puzzle
"Great products"
Rebecca Z.Verified
Im missing pieces. Emailed with no response
Purchased item
Rokrgeek Alice's Garden Cafe Miniature Dollhouse Kit
"Missing numerous pieces
I've emailed the and..."
Harold G.Verified
ok
Purchased item
rokrgeek Electric Marble Run 3d wooden puzzle
"ok"
Roger G.Verified
.
Purchased item
Electric Mechanical Marble Run 3D Wooden Puzzle
"Once together it doesn't work properly. Marbl..."
Thor G.Verified
Order was missing 1 item but was fixed fast and no hassle, just bought more from you excellent customer service.
Purchased item
Rokrgeek Barrett M82A1 3D Wooden Gun Model
"Asome build love it"
Greg M.Verified
Easy purchase and quick delivery
Purchased item
Rokrgeek Barrett M82A1 3D Wooden Gun Model
"I enjoyed the build and it looks good. I foll..."
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