Ingrid P.Verified
Y
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Battery does not last and it’s very uncomfort..."
HiZoo store reviewsSee product reviews
Kailash G.Verified
Super helpful
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Customer service went above and beyond. Very..."
Sheila B.Verified
O
Purchased item
HiZoo - Neck & Shoulder Massager
"O"
Mayra C.Verified
I was looking forward to the massage; however, it was very awkward and uncomfortable.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It was uncomfortable and not at all relaxing."
Daniel S.Verified
It was fine, disappointed in the device
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The device tore my scalp apart, the lower arm..."
Alexander F.Verified
A normal experience. I'm disappointed about the product though.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I'm disappointed. The massager barely touches..."
Tonya S.Verified
Fast quick shipping
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Works like a dream!"
Marisa B.Verified
Ordering the massager was super easy, but as I've explained my experience with the actual device was a nightmare.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I don't know what everyone is talking about...."
Flora S.Verified
Only taking a bit too long for the delivery.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It’s great so far"
Michelle E.Verified
Paypal was not offered, therefore, I could not use my Paypal Credit. Other than that my general experience was fine.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It is, by far, the best neck massager I have..."
Mary A.Verified
I am still waiting on my refund and it was received by your warehouse last week.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I am still waiting on my refund, and it was r..."
Lee V.Verified
Liars cheaters and thieves
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The battery no longer holds a charge for more..."
Susan G.Verified
Just don’t like the product
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It has caused sores in my head and the lower..."
Elizabeth M.Verified
Instructions were minimal.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It pinches my neck too hard, even on the ligh..."
Deanna B.Verified
Relieves most of my issues, the massage tips are rubbing raw spots on my neck.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It helps relief most of my neck issues, but t..."
Dariel Y.Verified
I cant use the product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I can't use it at all"
Shannon R.Verified
It was terrible. The device is super painful and not adjustable. The buttons don’t work properly- you have to push them multiple times before they work. The pressure was so strong that I got a rug burn and rash from the fabric rubbing my skin. I was in agony for days after one five minute use. It took Jonathan over two weeks to approve my return request- and actually he didn’t even complete it, someone else eventually helped me becuz he kept not responding $ even sent me emails intended 4 others
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Make it neck rollers adjustable. Use a better..."
Dante M.Verified
It is not working as advertised. I have used it everyday for a week and still see no difference in face. You advertise that we will see results in our face after one week of use, but that's not true. The water that my face has been holding is still there. There is no difference in my jawline.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have only had it one week. I charge it for..."
Yamil P.Verified
10/10
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I love it!!!!!✨🙌🏻🙏🏻"
Melony L.Verified
The best shopping experience. This is a top tier company!! The employees will go above and beyond for you, the representative whom I interacted with went the extra mile for me to successfully be able to purchase my machine. Thank you all:)
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I truly love this machine. It makes me sleep..."
Katie S.Verified
Product didn't work as advertised
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I really wanted to like this because I have a..."
Sarah P.Verified
Amazing
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hands down best thing I’ve ever purchased"
Leticia E.Verified
Works great but the rubbing was burning me.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I really like how great it feels. My neck has..."
David S.Verified
I asked for a return shipping label and got a message of excuses about how I was wrong for questioning the tiny size of the device.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Offer sizes for different sized necks based o..."
Beth M.Verified
Wasn’t delivered when said it was, so had to go to trouble of you sending a replacement. It then arrived later, so I now have to send replacement back. I have not received a prepaid mailing numbervyet
Purchased item
HiZoo - Neck & Shoulder Massager
"Heavier than expected, and can’t adjust in an..."
Kendra B.Verified
It took awhile for the package to arrive.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It is a great massager with heat, too!!"
Laura S.Verified
Quick, transparent shipping. Excellent product.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I was skeptical, but it really works well, an..."
Noemi R.Verified
It took a couple of weeks to get here . But I got it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"So far please"
Patricia C.Verified
The product pulls your skin at the lowest setting and has drawn blood.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"This machine caused my neck to bleed at the l..."
Patricia S.Verified
I’m not a fan
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"1. It’s very cheaply made
2. The battery di..."
Michelle P.Verified
Easy purchase
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I’m glad to try it. However, l’m not sure it’..."
Iain G.Verified
The company used to track shipping was awful. It presented the "choose the matching photo" to confirm I wasn't a bot, but none of the photos matched. I tried maybe 20 times... So I was never able to track my order which was frustrating.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I don't know if its the shape of my neck, but..."
Cristina A.Verified
I’ve sent more than one email asking to return the two I purchased and have been giving the run around. It’s simple, I don’t like your product, what is the return process? I’ll be calling the better business bureau to file a complaint if this isn’t resolved.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"These are uncomfortable and do not feel good...."
Patti M.Verified
Nothing to exciting to report.
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I thought this model heated up but the heat d..."
Liz G.Verified
Nice experience- easy to order and arrived quickly.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Just as advertised- works great!"
Samoeil G.Verified
It was shipped on time
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The machine is so hard and it made my my neck..."
Janice M.Verified
Refund process is drawn out, you take peoples money instantly. Returning it is anothe whole thing. sad customer service.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"What you advertised for a picture looks like..."
Tracy T.Verified
Terrible
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Your product messed up my neck thank you. Tot..."
Kent L.Verified
Had to buy it twice...onky to be disappointed.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Not adjustable."
Cyndi V.Verified
That was good
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I like it, but the pressure of the massage ca..."
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