HiZoo Store review | Loox

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Cindy P.Verified
Ok general
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Nice massage but 10 mins too short. It also c..."
Faber U.Verified
Difficult return
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Hurts my neck and I'm trying to return and yo..."
Andrea M.Verified
Shopping is fine, customer service with getting a refund has been awful. The refund policy states it will be hassle free- it has been a nightmare
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It is too powerful on the lowest setting. Did..."
Bertha H.Verified
I’m very disappointed with this product. The neck massager does not fit properly at all—it feels too large and doesn’t adjust well to the neck, so it fails to provide an effective massage. Because of this poor fit, it’s basically useless. Additionally, there is no clear or easy return process, which makes the experience even more frustrating. I would not recommend this product.
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’m very disappointed with this product. The..."
Leah R.Verified
Fast & Easy
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Love it so much and so does my husband. I hav..."
Svetlana N.Verified
Horrible quality
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It doesn’t work it doesn’t turn on even after..."
Samira S.Verified
returns should not be so complicated
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It does not turn on and the seller is giving..."
Kerry M.Verified
No instructions
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"No instructions!!!"
Allison Bridges R.Verified
N
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"After two consecutive uses rubbed my skin raw..."
Faisal A.Verified
Great
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great"
Fatima A.Verified
Caused irritated skin on the right side of my neck
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I dont know why but its irritating the skin o..."
Suzanne H.Verified
Arrived quicker than I thought it would
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Hits all the tight areas of my neck. I use it..."
Rika B.Verified
Good! Customer setvice excellent! Shipping fast
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Really enjoyed it! Whoever invented it.. real..."
Linda D.Verified
Easy to select, check out, and purchase
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Used daily since i received my order. Love th..."
Jennifer P.Verified
waiting for my refund
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"it's too stif and not comfortable."
Martin H.Verified
Packaging was good. It's a great idea just not good for me unfortunately.
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It keeps burning my skin. Safest way I can us..."
Nansy S.Verified
Came fast and works as described
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"It hurts at first but u get use to it. I like..."
Joseph H.Verified
Jury is still out on this.
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Still getting used to it. Went to use it for..."
Kate B.Verified
I feel as though this should cost $100 compared to similar devices
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"The shoulder massage is a 10/10. I’m pretty s..."
Tara V.Verified
Got my order very quickly!
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The first few times it was a bit tough on my..."
Kerry P.Verified
No complaints
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I had high hopes for this massager. It’s a re..."
James F.Verified
The open neck area should be adjustable for wider necks. This seems to be sized for smaller people.
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"If this device had a way to make the neck are..."
Valerie S.Verified
Experience, great the machine needs to be tweaked a little
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s pinches the back of my neck."
Sophia J.Verified
Very easy
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Definitely takes your body some time to get u..."
Kristina H.Verified
See prior comment
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Love the product - my neck and shoulders love..."
Sloane F.Verified
Instagram ads are aggressive and oversell the product. The product itself is not terrific. Customer Service was challenging to just simply return the product. No questions asked within four days.
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"For me, The product was uncomfortable on my n..."
Brooke B.Verified
I want to live it but it gave me a scab and irritation behind my ears
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I got a full on scab behind my ear?!"
Claire W.Verified
Very easy to purchase and came quickly!! Definitely would buy again!
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I can literally feel the stress melting away!..."
Zulal O.Verified
Very weak and slow
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"Not proper for neck very slow and weak"
Jennifer L.Verified
I would like to know how I can return this item
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"when this item still be returned? It was very..."
Mary B.Verified
Fast and easy!
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This little machine works to relieve stress a..."
Anthony L.Verified
Beyond my expectations
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I am all in for good health and this is the b..."
James G.Verified
I would like to return this product
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"product feels like its going to pull my hair..."
Emily S.Verified
The item is high quality but it causing a lot of pain and discomfort. I cannot find a way to use it without pain. Now that I’m looking a return, I was unaware of the restocking fee, return fee etc. misleading
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was very excited to get this massager. I ha..."
Jeanne L.Verified
Delivery was fine. Just to hard for me to with the pressure . Can I get a return label please
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It was just to hard. Can I get a return label..."
Christine P.Verified
Your product caused me serious bodily injury.
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Your product injured my neck very badly, caus..."
Nikki H.Verified
x
HiZoo - Clinical Grade Decompression Massager
Purchased item
HiZoo - Clinical Grade Decompression Massager
"I have scabs on both sides of my neck where i..."
Tanna S.Verified
Product did not work at all
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"did not work."
Christine S.Verified
Upon arrival I plugged it in according to directions and the machine would not turn on nor did any of the buttons work
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Arrived broken, light was red and wouldn’t tu..."
Bobbi H.Verified
My experience was fine and everything came nicely packed. But I have not been able to locate a way to send it back. And I’m afraid my 30 days will run out before I find out
HiZoo - Pillow Neck & Shoulder Massager
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have tried using it in every position and I..."
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