Ryan H.Verified
Terrible customer service!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Refuse to honor 100% money back if not satisf..."
HiZoo store reviewsSee product reviews
Ashley S.Verified
Terrible customer service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’ve been trying to return for two weeks with..."
Carol S.Verified
As I said, the On button does not work all the time. I was only able to get it to work once after 20 tries.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The machine does not turn on. I watched a You..."
Jean W.Verified
I want to return it and get a refund
I’m sorry it isn’t a good fit for me
I have it less than a week and only used it once - my scalp is sore -
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It was extremely uncomfortable hit the wrong..."
Genevieve D.Verified
You suffer from neck, pain or a double chin full of fluid buy this
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"So far so good, day 2 already notice a differ..."
Mary M.Verified
Great customer service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Thank you for the great customer service! I l..."
Richard R.Verified
Is there a unit for the lower back??
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"After using it for 10 minutes, the Very first..."
Heather L.Verified
It's great!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It's great!"
Jake A.Verified
Great
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it!"
Ali A.Verified
The purchase was easy and the device is very useful
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It is vey good device I’ll buy another one fo..."
Simplified T.Verified
Love it!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Feels great! Its actually really firm"
Amy G.Verified
I should not have waited as long as I did to order! Excellent product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s like Heaven!"
Natasha N.Verified
The rating will be determined on how my product issue is resolved.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager itself is great; but one of the..."
Kandi C.Verified
Awesome.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I absolutely love this machine, and I have no..."
Maria W.Verified
Please tell me how to return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It hits in the wrong area for a 5’10 man and..."
Rosie F.Verified
Looks great. I wanted it to work. It just didn’t feel right on my neck.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I really wanted it to work for me but it didn..."
Nick B.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It stopped working after 2 mins. Had it charg..."
Jason P.Verified
slow service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"not strong enough. customer service is slow t..."
Denise V.Verified
None
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s extremely uncomfortable and almost painf..."
Steve S.Verified
Very responsive
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product"
Stephanie P.Verified
Easy to order and received it quickly
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it!"
Lisa R.Verified
My HiZoo was shipped quickly and up and running the same day.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This has become a part of my bedtime routine..."
Allison C.Verified
No response from customer service or ability to return a product that doesn’t work
Moishe K.Verified
I want to return it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Return it"
Ber A F.Verified
Not good at all, actually make harms to my wife’s neck
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Create some red marks on my wife neck was ver..."
Michelle S.Verified
The product doesn’t hold a charge.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The product doesn’t hold a charge."
Evro-nicole D.Verified
Terrible quality. Inconsistent charging and very frustrating
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The power doesn’t turn on. It doesn’t charge..."
Matt L.Verified
Send me the product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received the product"
Leigh C.Verified
Love it!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Everyone in the house is using it. Great de-..."
The Art Of Room Design M.Verified
NA
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"A little too hard even on lowest setting but..."
Terry J.Verified
I want a refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The customer service experience was poor. You..."
Manana K.Verified
fantastic thank you
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"amazing obsessed !!!!"
Jessica Y.Verified
Great customer support
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love this product!And love that the company s..."
Ryan C.Verified
Nope
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"No"
Jeni R.Verified
Horrible customer service. Sent me a used device
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Cheap plastic. Arrived used. Do not buy."
Candice P.Verified
It’s not a relaxing experience for me
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It too firm for me"
Sam F.Verified
Too expensive compared to similar products that are more effective.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massage was not as deep or soothing as I..."
Suzanne B.Verified
The fact that I have to pay the return shipping for the soreness that their product caused me isn't right.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It's bone crushing and unbearable to tolerate..."
Kristina P.Verified
Nothing to share other than disappointed with the product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager does not work unless it is plugg..."
Flavia H.Verified
Everything about this company is horrible. I need people to know what a bunch of liars you are. You’re not allowing me to return a product that doesn’t work false ad advert
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Your customer service sucks. The machine does..."
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