Jennifer C.Verified
Too harsh. It pinches and the gears don’t stop when they’ve squeezed to the bone. I’m bruised and annoyed that wasted money.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"💆♀️ very relaxing"
HiZoo store reviewsSee product reviews
Elizabeth F.Verified
The device hurt my skin
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager left burn marks on my neck"
Vanessa F.Verified
It’s been a week and my email yo customer support has not been acknowledged.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"After just two uses, this neck massager left..."
Jenna L.Verified
Deff recommend!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It massages you so good. Afterwards I feel so..."
Elizabeth R.Verified
slow in getting product and then be disappointed by comments from patients of extreme discomfort.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"most of my patients have thick necks. They s..."
Tuesday A.Verified
I will say after u begin to process my return. I haven't heard anything back about that yet.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I requested a return and still have not heard..."
Erika C.Verified
It hurts!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This massager is extremely uncomfortable no m..."
Edward L.Verified
Seemed almost life like. Very intense strong grip and release and different speeds and directions was better than most human being neck massages I’ve had. It should be used to train humans how to give better massages! I was expecting to return this but now would recommend anyone to try it out.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Didn’t expect it to actually feel this good…...."
Ani C.Verified
Need a replacement. The one I have does not work
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My machine does not charge. I had previously..."
Dimitrios And Angela S.Verified
I am waiting return instructions?
Lets see if they return the 2 itens i bought
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"A great product
The neck is too high up and..."
Deanna S.Verified
Not for anyone with a bony neck. Not adjustable and not recommended by my
Chiropractor.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Will be returning"
Leticia S.Verified
So far, not great !!!!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I haven't been able to use it because it disc..."
Josh A.Verified
Amazing
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Wonderful"
Camtu N.Verified
Everyone should get one for themselves or as gifts
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The best and strongest better than any hand m..."
Brittani W.Verified
Good. Don't let it rub one place too long, it can create a sore/friction burn in minutes.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I really like this thing but it rubbed me raw..."
Daniela D.Verified
what i already said
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I literally messaged you guys the instant i m..."
Lui D.Verified
Good product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Nice way to decompress your neck after a long..."
Brendon J.Verified
Device came in a reasonable time frame.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I really like the power and effectiveness of..."
Elizabeth L.Verified
Product is counter productive and causes more pain
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Digs into shoulder and causes pain ."
Teresa R.Verified
I cannot contact the company via phone or email to get a return label to return this item. It’s in perfect condition only used once disliked. It was uncomfortable too hard for my neck so I need someone to contact me. T Romanoff [email protected] or 727-709-3899.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Please contact me. I tried to send an email t..."
Lesley G.Verified
Customer service was nice but the return process is horrible.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The next massager is OK. It hurts to me and I..."
Robert C.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I use it daily. It works very well and holds..."
Eman E.Verified
Contact me and refund me for my USED device
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I emailed you already upon receiving my devic..."
Brana Alexandra S.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Feels amazing"
Eugenia V.Verified
the marketing is stellar but the actual product does not do what it says.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"the idea of the product is great -which is wh..."
Terri B.Verified
No, thank you.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have only usI have only used it twice, but..."
Carla L.Verified
Yes, customer service is not good.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I find it frustrating navigating the side but..."
Helena M.Verified
I’m sure it’ll help my neck in the long run
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’ve only used it twice since I work long hou..."
Jill E.Verified
Love the hizoo! Glad i took that leap and purchased it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I bought the 3 pack bundle, one for my uncle,..."
Tyrone K.Verified
Heat function not working and rub skin off in areas of my neck.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The heat function does not work and I got sca..."
Catherine V.Verified
I'm still confused by the return process--not sure how to get that started. I hate when companies make it so you have to search and search for how to make a return.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I would like to return it as it was painful a..."
Sarah M.Verified
It’s a scam! I never received my item which was a supposed to be a Christmas present for my husband, then never received a reply when I reached out to the company about it.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received the item and the company nev..."
Justin C.Verified
good customer service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"decent, kinda hurts"
Tereza M.Verified
Neither good nor bad. I ordered the pillow, it came and that’s pretty much my whole experience.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have only just received it. I have used it..."
Gregory B.Verified
I would like a full return or replacement.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The device barely holds charge and turns off..."
Heidi V.Verified
All good!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It’s as good as they say. I was skeptical but..."
Nicole T.Verified
I really wanted to love this but The product was not good unfortunately.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This does not work for me at all I would love..."
Angie G.Verified
Seemed to take a while to arrive, but it did.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It is easy to use and works really well... bo..."
Gabriela G.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"All I can say is that it works. Try it, you w..."
Lisa W.Verified
I am returning for a refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"After charging the Hizoo only works for a cou..."
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