Roland K.Verified
Faster shipping
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"How about sending what I ordered? I ordered w..."
HiZoo store reviewsSee product reviews
Nicholas M.Verified
Dislike
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The material is very cheap and it’s irritated..."
Joseph P.Verified
Fraudulent
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Horrible"
Moana H.Verified
Easy process, fast delivery, and great product!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Loved how the massager targets the specific m..."
Courtney M.Verified
Painful, hits the wrong spot, on the bone (no matter how I tried to adjust my own body on the device), can't change intensity, only speed.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I found this really painful and it just sits..."
Maria R.Verified
The massaging parts are very hard
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The pressure is too high , the. Neck part is..."
Lela D.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The apparatus rubbed two areas on my neck bel..."
Heather G.Verified
Na
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I use with the heating element before bed . I..."
Robert H.Verified
Do you only have the one version
I would like a wider version
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The unit seems to be too narrow for my build..."
Christopher C.Verified
refund my money
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"refund my money"
Lorin C.Verified
Please add information on how to return this
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I’m trying to figure out how to return it"
Jamie H.Verified
The emails you provided me to reach out with do not work and Microsoft has reported back to me that they are not in service. You do not have any customer support team working for you and it seems to be all AI generated. From what I gather I think this is a company that is drop shipping inconsistent product. Which is leaving a bad taste in my mouth.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Customer support doesn’t have any way to actu..."
Rebecca S.Verified
Need to have better customer care for broken products
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Arrived with one of the main massage parts br..."
Vincent D.Verified
It's a junk product and I want my refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The thing doesn't work! I plugged it in to c..."
Jonathan C.Verified
Overall good product just would like less of a constant pinch feeling in the same place. I still have hope that this will help with face drainage of water. I dont know how true that is or if its just a selling point. Going to try it longer to see if it works.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"All settings feel very painful and difficult..."
Cora W.Verified
Simple process and quick delivery
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I love it so much I am getting my sister one..."
Evan W.Verified
Longer than a week to deliver. Everything else great. Recommend letting people know estimated delivery date when you send initial tracking notification.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product. Easy to use and feels amazing."
Tina C.Verified
I will try again in a couple days to see if it is any less painful. I am using it on the lowest intensity setting.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was looking forward to trying your device...."
Pam S.Verified
takes a little bit to get use to it but successful after using it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"helps my son who is in the hospital and his n..."
Shameka O.Verified
Horrible and dangerous product.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I used it once and got a burn behind my ear...."
Angela E.Verified
Definitely wanting a refund
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This has bruised my shoulder and reinjured my..."
Teo M.Verified
Great product! I'm very happy with it and can confirm it works exactly as described. Highly recommended.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product! I'm very happy with it and can..."
Jt S.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It works well. I really helped my neck pain."
Michael M.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Needs to address broader range of muscles"
Shelly Sumpter G.Verified
Never received the item
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Never received the item"
Lily M.Verified
I like the pressure and the speeds and I will be using it to de-stress
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This is great!"
Martin R.Verified
don't bother
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"waste of money and super overpriced"
Jean L.Verified
Said it had a 30 day return, but there is no way to return it.
Tried to find CS & they only have a form to email them. No way to call, no way to contact other than when they reply to you . Now they want a video.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It isn't staying charged for very long & you..."
Lee G.Verified
Good purchase
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"A week’s use pays for itself. I thought I cou..."
Keri S.Verified
Waiting for refund still
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Returned it but have not received refund."
Mariana N.Verified
Even though I ordered it on New Year’s, it was delivered very quickly.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This is heaven. I tend to accumulate tension..."
Marisol C.Verified
My neck was burned from the first time
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My neck was burned with hizoo"
Sheri S.Verified
.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have a thin/normal size neck and feel like..."
Bailey R.Verified
Bullshit advertising and product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It is not wide enough or allows you to adjust..."
Jessica W.Verified
Love this!
Purchased item
HiZoo - Neck & Shoulder Massager
"Purchased for my husband for his birthday, he..."
Tanya R.Verified
Would never buy again or recommend to anyone ever
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The headrest is too narrow and the massage pa..."
Brian H.Verified
Horrible device
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Doesn’t work. Durant hold charge. Getting a r..."
Lisa J.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Has become apart of my nightly routine."
Lilianna S.Verified
Ok
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I would like to request a refund"
Richard N.Verified
I'd like to know how to fix it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It's squeaking badly on the right side when m..."
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