Brittany D.Verified
Shipped and arrived pretty quickly
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I am serious when I tell you that my hizoo ma..."
HiZoo store reviewsSee product reviews
Magaly M.Verified
beside my previous comment, delivery time was also long, not to mention that the cloth covering the massager fingers wear out super fast, I already see the wearing
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"the fingers massaging are pinching the skin,..."
Anuj G.Verified
return policy is misleading
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"it pinched my nerve on my neck. Your return p..."
Rebecca G.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it!"
Holly H.Verified
Can’t find a way to return item
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Way too rough"
Jorge B.Verified
Injured my neck using this product.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I had high hopes for this product and was dis..."
Kourtney C.Verified
Wish the instruction manual was a little more detailed, but I figured it out and my charging cord has to be pushed in just right or it will start charging and then stop, well before being fully charged.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Just got it, but already loving it! Took a m..."
Ashley S.Verified
Fantastic!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great experience. Would definitely recommend..."
Kevin M.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"So far, my wife loves it!"
Federico D.Verified
Love it.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great for upper shoulder and neck pain relief..."
Sheila M.Verified
I would like to know return it for a refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It doesn't seem to fit properly on my neck an..."
Deborah K.Verified
so upset that this was so uncomfortable
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"very uncomfortable and after 2 uses I have so..."
Amy H.Verified
Representatives are very responsive, especially on social media and messaging.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Not often do I buy a product that actually ex..."
Tonny S.Verified
Don’t hesitate the quality of the product is amazing in the red light/heat is such a good touch
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"So good i’m definitely ordering more gifts fo..."
Noor F.Verified
Never received the order
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received my order
Your service is ho..."
Adam T.Verified
Product caused a wound on my skin.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It rubbed the skin off my neck & now I have s..."
Joshua V.Verified
Great purchase
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My HiZoo has been WONDERFUL so far, love the..."
Jill S.Verified
It’s great for relieving neck tension. An easy purchase and while I won’t return mine I was glad for the 30-day guarantee.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I have used this every day since I got it! I..."
Felisha P.Verified
My communication when I thought I would keep it was wonderful. I’m waiting on a response for my refund process
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"At first I thought I may not have been laying..."
Leann C.Verified
Did not like
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Very firm grip. No button to relax the streng..."
Erin B.Verified
Super fast shipping. Great product.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was honestly a little nervous ordering some..."
Amy R.Verified
Gets all the areas of the neck and shoulders.
Releases all the tension.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This device works wonders!"
Sina S.Verified
Don't waste your money. Cheap Chinese shit!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Don't waste your money"
Mary L.Verified
The return process is slow and seems orchestrated to delay the return thus diminishing the potential refund. Very poor customer service. I have exchanged seven emails with customer service and have yet to receive a return label.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager is not adjustable and doesn’t wo..."
Richard M.Verified
Good
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great product"
Bradley M.Verified
Nothing more to add. The return process has been abysmal and now feels like a scam. Very disappointed. When I asked for a return, the very next email should have been a return label
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The product wasn’t for me but the 30 day mone..."
Gregory H.Verified
N/A
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Okay but not great. A bit awkward and placeme..."
Ana N.Verified
Not at this time
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I recently tried the Hizoo massager and was r..."
Jennifer A.Verified
Love the packaging and look of it!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I think this works really well but I almost r..."
Tracy W.Verified
Need to retain no instructions on return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It does not fit correctly and actually hurts...."
Alex C.Verified
Terrible
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It doesn’t work - please send a replacement...."
Laetitia T.Verified
Nope
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Does mnt Line up with neck and back. Uncomfor..."
Sarah A.Verified
Unit arrived in good time
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I was disappointed the massaging rubs the ski..."
Sarah E.Verified
My review on this may change depending on how this issue is handled!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hi. My new Hizoo neck massager does not hold..."
Syrisa B.Verified
Hard to use hurt me
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Hurt in my neck"
Kwok T.Verified
Anyone with neck pain should buy this device.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Works very well massaging my neck. Pretty inc..."
Diana P.Verified
Too hard. It leaves my neck feeling bruised even on low. The return policy is misleading.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I feel it is to hard for my neck. I like the..."
Katherine C.Verified
✨
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Amazed."
Caroline M.Verified
Great service
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it, eased my back tension"
Ryan C.Verified
Not as described
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Pillow is not as described. Massaging arms ar..."
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