Lisa K.Verified
Totally love it
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It looks really nice when I saw it online, bu..."
HiZoo store reviewsSee product reviews
Oscar L.Verified
For the price, you would think the battery charge would last longer that one use. I feel like I have to charge it after every use. It also takes a very long time to fully charge to be able to use.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It takes a very long time to charge and the b..."
Karen S.Verified
Return process is taking longer than expected
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Great concept and it did help with some neck..."
Mariko P.Verified
Will be returning for refund
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Battery was dead. Took over 3 days to charge..."
Paul P.Verified
They were very responsive. Just reminded me to see if I did in fact receive my refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It was I fortunately too small. The prongs a..."
Roy S.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The neck Massager is so rough until it causes..."
Trent W.Verified
I have learned to love this massager. 2 things stop the 5 star review there not being options on time settings, and i wish there as no seam line over massage roller material.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"First time I used it i was like dang this hur..."
Yasmine M.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"You need to be able to move the arms. It does..."
Jillian K.Verified
For the price, I wish the charge lasted longer than one use.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The massager feels nice. I am disappointed th..."
Alicia L.Verified
Please consider adding the extra padding.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The bottom massages need some type of padding..."
Kimberly B.Verified
Difficult to return
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I did not think this was worth the hefty pric..."
Abigail S.Verified
Already submitted a review
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I like it. I wanted to loooove it, but I don’..."
Robyn W.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Wow! My neck feels amazing. It actually provi..."
Sudarshan S.Verified
sent me incomplete item. no power cord in the box. very disappointing. please send power cord immediately.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"There was no power cord in the box. Please s..."
Dana S.Verified
I did not receive my package - and no one is helping with a refund.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I never received my package and no one is hel..."
Jennifer A.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Even after a full charge it will last about 1..."
Andrea S.Verified
No
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It kinda hurts on neck"
Jennifer M.Verified
I’d recommend this to anyone
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It creates a very relaxing experience that is..."
Alan F.Verified
Love it.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Love it."
Krista K.Verified
How do I return the product
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It felt perfect the first night but after th..."
Joyce H.Verified
I’m convinced this is fantastic for taller individuals, but there really should be a warning that this does not work well for shorter folks
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"The pressure and movement of the cycles are g..."
Amelia K.Verified
Received product in timely manner and in excellent condition.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Works wonderfully, such a relaxing experience..."
Margie A.Verified
They shipped extremely quickly.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My neck is so sore all the time and so far it..."
Anjali G.Verified
Great massage
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Targets exactly the right spot! Right power"
Lisa H.Verified
They avoid you when its time for a refund
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My neck does not fit requesting a refund and..."
Isabel H.Verified
Save your money
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Not worth it. Sadness, It burned my skin."
Colleen C.Verified
the product does not do what you advertise and it's highly overpriced.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It was painful and not effective. It hurts to..."
Linda H.Verified
Quick delivery. Seemingly good customer service thus far.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It is not one size fits all. My neck seems to..."
Julie K.Verified
My order was processed and shipped on time.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"This product is great and exactly as expected..."
Yochabel Z.Verified
Return process is very hard and inconvenient for a company that postures itself to be reliable. If you had sent me a rating reminder twice you can also respond to my email correspondences. I don’t recommend this uneasy transaction.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I had sent an email to [email protected] on Sa..."
Justin T.Verified
Hurt me
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Burnt my neck and made scabs
Was only on it..."
Jon K.Verified
Good shipment, etc.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Not ideal size for larger necks."
Maureen H.Verified
I need help requesting to return it.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My Hizoo is giving me blisters"
Tim W.Verified
N/A
Purchased item
HiZoo - Neck & Shoulder Massager
"My wife uses this numerous times a week. It..."
Cathryn E.Verified
Will be returning
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It literally ripped the skin off my neck unde..."
Michelle C.Verified
Unable to say at this time. My massager was delivered efficiently. Rest depends on how customer service treats my return.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Unfortunately it just doesn't work for me it..."
Deanne K.Verified
Send me information on how to return for replacement.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"My HiZoo is defective. I have thoroughly cha..."
Raheeq A.Verified
I didn’t receive my order yet
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"I didn’t get it yet
And many times I commu..."
Julie H.Verified
Great customer service!
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"It feels like strong hands are massaging and..."
Emily S.Verified
Ordered a month ago, no one knows where it is.
Purchased item
HiZoo - Pillow Neck & Shoulder Massager
"Ordered a month ago, still have not received."
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