Divan Base Direct® Store review | Loox

Divan Base Direct® store reviewsSee product reviews

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Matthew J.Verified
Great service & the bed arrived earlier than expected. There was an issue with delivery as they let me down on delivery day but that was down to the courier company & not DBD.
Artisan End Lift Ottoman Storage Divan Bed Base
Purchased item
Artisan End Lift Ottoman Storage Divan Bed Base
"Honestly I’m really impressed with the bed, i..."
Jonathan T.Verified
The purchasing was easy, well communicated and organised. Arrived quickly. Let down by poor quality product.
Chesterfield Divan Bed Set with Strutted Headboard
Purchased item
Chesterfield Divan Bed Set with Strutted Headboard
"We feel we got what we paid for, but was hopi..."
Dean N.Verified
Shocking to learn there is a 50% return fee and there has been no help to resolve the issue
Grandeur Luxury End Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"I have tried to return this item but have bee..."
Bernice K.Verified
The online experience was good and someone called me to ensure I'd ordered the correct base. Itr arrived on time
Signature Standard Divan Bed Base Only
Purchased item
Signature Standard Divan Bed Base Only
"The bed base is just what we needed. Its firm..."
Margaret B.Verified
Smooth process from ordering online to delivery. Would definitely recommend this company.
Removal Service - Divan Bed Base / Bed Frame
Purchased item
Removal Service - Divan Bed Base / Bed Frame
"Lovely bed, storage drawers are a Great size,..."
Indira V.Verified
Easy to order on line with a lot of choice. Was informed regularly about delivery. The original Topaz with diamond pattern was not available so I was offered a similar Topaz mattress with buttons at no extra cost. This is the 4th time I have purchased from Divan Base Direct. Genuine furniture company and reliable.
Topaz Back Care Orthopaedic Sprung Mattress
Purchased item
Topaz Back Care Orthopaedic Sprung Mattress
"This mattress is very comfortable and althoug..."
Edmund Paul C.Verified
1t was a experience and the colour and materials seem good also the colour we were able to chose.
Removal Service - Bed Set (Bed Base, Mattress & Headboard)
Purchased item
Removal Service - Bed Set (Bed Base, Mattress & Headboard)
"We were pleased with the divan base bed and t..."
George C.Verified
Great selection and easy to manoeuvre through the site, good communication too
Grandeur Luxury End Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"I was ready to start building the ottoman but..."
Iona C.Verified
Quick and easy. Simple and I like I didn’t have to phone up, it could all be done online!
Split Platform Top Divan Bed Base Only
Purchased item
Split Platform Top Divan Bed Base Only
"Quick and easy to order and get delivered. Co..."
Laura S.Verified
Excellent customer service. They answered all my queries before purchase very quickly and thoroughly. The ottoman side lift bed is well made. Would definitely recommend this company
Bed Build, Installation and Removal of Packaging
Purchased item
Bed Build, Installation and Removal of Packaging
"Prompt delivery and very quick efficient inst..."
Kevin M.Verified
Excellent all round.
Vega Ottoman Storage Box
Purchased item
Vega Ottoman Storage Box
"This is our second purchase, excellent qualit..."
Susan B.Verified
Kept informed
Low Divan Bed Base on Chrome Glides
Purchased item
Low Divan Bed Base on Chrome Glides
"As described"
Corinne W.Verified
Good experience all round
Florence Divan Bed Set with Strutted Headboard
Purchased item
Florence Divan Bed Set with Strutted Headboard
"Very sturdy and comfy. Very pleased with my p..."
Stan S.Verified
Loads of storage and easy to access
Grandeur Luxury End Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"Best night sleep I’ve had in years"
Hannah C.Verified
All round great !
Grandeur Reinforced Platform Top Divan Bed Base Only
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"Very helpful team. Great communication and he..."
Charlotte F.Verified
Amazing
Madrid Special Memory Foam Sprung Divan Bed Set
Purchased item
Madrid Special Memory Foam Sprung Divan Bed Set
"Great bed. Mattress very comfy. Fast dispatch..."
Catherine A.Verified
Easy ordering and quick delivery
Grandeur Luxury End Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"This is a fantastic bed base. The extra spac..."
Sumeet C.Verified
I should have to throw away the plastic wrapping when I’m paying for install
Grandeur Luxury End Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"Nice bed ."
Jeffrey P.Verified
Great product selection at Great prices. Would definitely recommend
Florence Strutted Upholstered Headboard
Purchased item
Florence Strutted Upholstered Headboard
"Great product delivered very quickly with gre..."
Julia T.Verified
Excellent communication
Grandeur Platform Top Divan Bed Base Only
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Lovely quality! Perfect!"
Paul L.Verified
Very professional from start to finish.
Grandeur Luxury Side Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury Side Lift Ottoman Divan Bed Base
"Really good quality side lift base easy to jo..."
Julia W.Verified
Couldn't supply the mattress we ordered until a few weeks later (no good for us)! Wanted a refund and as of today still have not received it - not a happy customer at all.
Dura Beds Pocket Memory 1000 Pocket Sprung Memory Foam Mattress
Purchased item
Dura Beds Pocket Memory 1000 Pocket Sprung Memory Foam Mattress
"I still haven't received my refund - not happ..."
Thasnim K.Verified
Quick and easy
Florence Strutted Upholstered Headboard
Purchased item
Florence Strutted Upholstered Headboard
"Quick delivery and good after sales service."
Marie J.Verified
None to complain
Wiltshire Divan Bed Set with Strutted Headboard
Purchased item
Wiltshire Divan Bed Set with Strutted Headboard
"Comfortable orthopedic mattress, Divan with d..."
Sally C.Verified
Terrible
Unpack and Disposal of Packaging
Purchased item
Unpack and Disposal of Packaging
"Still haven’t received my Mattress ??????..."
Angela A.Verified
Follow up phone call after order placed. Polite and friendly customer service.
Grandeur Platform Top Divan Bed Base Only
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Very happy with my divan base. Easy ordering..."
Roger M.Verified
Lovely thank you
Sorrento Strutted Upholstered Headboard
Purchased item
Sorrento Strutted Upholstered Headboard
"Lovely thank you"
Louisa A.Verified
fantastic
Grandeur Reinforced Platform Top Divan Bed Base Only
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"i ordered this divan base online very easy to..."
Barbara C.Verified
Excellent.
Dura Beds Pocket Memory 1000 Pocket Sprung Memory Foam Mattress
Purchased item
Dura Beds Pocket Memory 1000 Pocket Sprung Memory Foam Mattress
"Very Happy with my new mattress .Had a good n..."
Rebecca R.Verified
Easy to navigate website and delivery was well planned and easy
Altair Ottoman Storage Box
Purchased item
Altair Ottoman Storage Box
"Great quality and just what we are after, fit..."
Susan L.Verified
So easy and quick
Sophia Briar-Rose La Femme Menopause 1000 Pocket Sprung Natural Mattress
Purchased item
Sophia Briar-Rose La Femme Menopause 1000 Pocket Sprung Natural Mattress
"Lovely comfortable mattress happy lady"
Kath G.Verified
Pleasant driver
Grandeur Platform Top Divan Bed Base Only
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Great divan for the money"
Gary W.Verified
Easy purchase & kept me up to date with the progress of my order.
Signature Heavy Duty Divan Bed Base Only
Purchased item
Signature Heavy Duty Divan Bed Base Only
"Excellent finish to the bed. This is our thir..."
Carol C.Verified
Happy experience Thank you
Richmond Divan Bed Set with Strutted Headboard
Purchased item
Richmond Divan Bed Set with Strutted Headboard
"I am very pleased with my new bed set. The ma..."
Zoe W.Verified
Great customer service
Grandeur Luxury Side Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury Side Lift Ottoman Divan Bed Base
"Lovely bed, perfect storage option"
Gary C.Verified
Great service and very well priced. Would use again.
Chesterfield Divan Bed Set with Strutted Headboard
Purchased item
Chesterfield Divan Bed Set with Strutted Headboard
"Bed is great. Delivered as promised. Could ha..."
Selina O.Verified
Brilliant great customer service.
Grandeur Luxury Side Lift Ottoman Divan Bed Base
Purchased item
Grandeur Luxury Side Lift Ottoman Divan Bed Base
"Have ordered before and loved the small doubl..."
Daniel M.Verified
The help centre were very accommodating
Florence Ottoman Bed Set with Floor Standing Headboard
Purchased item
Florence Ottoman Bed Set with Floor Standing Headboard
"Great service 2 guys delivered we’re brill..."
Kieran M.Verified
Customer experience so far excellent, but some aspects of the build quality of the bed itself were lower quality than expected. The bed looks and functions generally as expected.
Grandeur Reinforced Platform Top Divan Bed Base Only
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"The delivery was excellent and faster than ex..."
Victoria E.Verified
Easy to order - well signposted site - and quick delivery. Very good value for money.
Zip and Link Platform Top Divan Bed Base Only
Purchased item
Zip and Link Platform Top Divan Bed Base Only
"Well built and delivered on time - up some fa..."
Divan Base Direct® store reviewsVisit store