Mohammed F.Verified
Very good communication and fast delivery
Purchased item
Windsor Extra Firm High Density Foam Mattress
"Very good quality, I had a lower back pain an..."
Divan Base Direct® store reviewsSee product reviews
Nick W.Verified
.
Purchased item
Low Divan Bed Base on Chrome Glides
"Ordered just days before Christmas and they d..."
Cotina M.Verified
Customer services need to improve.
Purchased item
Bed Build and Installation
"Bed had to be sent back had issues going up i..."
Kate R.Verified
Easy website to navigate, and easy to order. Would definitely recommend.
Purchased item
Grandeur Luxury End Lift Ottoman Divan Bed Base
"This is the second bed we've ordered from her..."
Alex L.Verified
Very professional thanks
Purchased item
Sicily Strutted Upholstered Headboard
"Great headboard thanks"
Simon S.Verified
Little annoying get asked to review when I am still waiting for delivery
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Getting emails to review before I have even t..."
Miles H.Verified
Lovely company to deal with
Purchased item
Bed Build, Installation and Removal of Packaging
"Great service"
Sarah J.Verified
Absolutely great service regular emails with a phone call from delivery driver with an hour window time on delivery day will recommend to family and friends Thank you
Purchased item
Cashmere Wool 1000 Pocket Sprung Mattress
"Excellent service from ordering to delivery k..."
Anne W.Verified
I had to cancel my order due to unforeseen car expenses. I have been waiting for a refund for almost a month and still not received my money back
Purchased item
Removal Service - Divan Bed Base / Bed Frame
"Still awaiting refund as I had to cancel my o..."
Mandy T.Verified
Tool a little long to get order confirmed.
Purchased item
Florence Ottoman Bed Set with Strutted Headboard
"Overall am pleased with our new beds but the..."
Ava Q.Verified
Great shop
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Bed came exactly as described. Delivered to t..."
Kirti S.Verified
CUSTOMER SUPPORT BEST,BECAUSE FAMILY BUSINESS.DELIVERY ON TIME THANK YOU AGAIN.
Purchased item
Grandeur Luxury Side Lift Ottoman Divan Bed Base
"QUALITY WISE GOOD,PRICEWISE GOOD DEAL.THANK Y..."
Philip D.Verified
Easy to purchase and accommodate my delivery requirements. Their choice of partner for delivery is excellent.
Purchased item
Grandeur Luxury Side Lift Ottoman Divan Bed Base
"Delivery was great.
Bed is as expected, easy..."
Suzanne S.Verified
Finally a bed base that fits up our stairs. Great finish and colour .
Purchased item
Matera Strutted Upholstered Headboard
"Get colour , really comfy"
Gillian C.Verified
Very good, easy to navigate website and just smooth process
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"All went great from ordering to delivery and..."
John A.Verified
Excellent customer service. They were so helpful when I made an error during the purchase online and promptly resolved it.
I am a very happy customer.
Purchased item
Dura Beds Turin 2000 Pocket Sprung Box Pillow Top Mattress
"Product is amazing and the customer service w..."
Fay G.Verified
Looked on line and ordered just what I wanted .
Purchased item
Bed Build, Installation and Removal of Packaging
"My only problem was a screw missing from the..."
Samantha D.Verified
No reply received regarding damage on delivery
Purchased item
Artisan End Lift Ottoman Storage Divan Bed Base
"Can somebody please respond to my emails rega..."
Nessa O.Verified
Very good
Purchased item
Wiltshire Divan Bed Set with Strutted Headboard
"Thanks for a very nice bed"
Nina K.Verified
Worst experience to buy a bed ever
Purchased item
Rome Comfort Coil Sprung Mattress
"Mattress was lost in transit. No one cared an..."
Lisa T.Verified
Ordering was brilliant delivery was fantastic just let down by no headboard fixings
Purchased item
Verona Divan Bed Set with Strutted Headboard
"Would of been 5 stars but no headboard fixing..."
Kyle R.Verified
Great service.
Purchased item
Sorrento Ottoman Bed Set with Strutted Headboard
"Just what I wanted. Delivery very good. Kept..."
Barbara W.Verified
Everything went smoothly to the end
Purchased item
Florence Divan Bed Set with Strutted Headboard
"The delivery and putting it together was fabu..."
Jane F.Verified
Extra firm mattress is great for me - doesn’t give or sink when you sit in it
Purchased item
Removal Service - Mattress
"On time & fast service, easy to communicate w..."
Jane S.Verified
Good
Purchased item
Split Platform Top Divan Bed Base Only
"Well made divan base"
Angela M.Verified
There was 1 or 2 bits missing but the guy on the phone was very helpful and posted them out that day.
Purchased item
Split Platform Top Divan Bed Base Only
"I like the fact that it is in 4 pieces. Easie..."
Hayley G.Verified
Service was excellent
Purchased item
Signature Ottoman Storage Side Lift Divan Bed Base
"Excellent service from start to finish. Bed..."
Patricia G.Verified
Kept us well informed and supported a change of delivery date. Thank you for a great service
Purchased item
Signature Heavy Duty Divan Bed Base Only
"Really pleased with our new divan. Sturdy bas..."
Andrea W.Verified
Delivery guys not very friendly
Purchased item
Ruby Orthopaedic Sprung Memory Foam Mattress
"What can I say!! Faulty mattress only slept o..."
Clare S.Verified
Very helpful
Purchased item
Grandeur Reinforced Platform Top Divan Bed Base Only
"Very helpful"
Petra S.Verified
After placing my order I was told that there might be a little delay in delivery but I wasn't very happy about that. Of course, sometimes you can not help it. Adam then emailed me that he would do his best to dispatch it at the original time and so he did.
Delivery was well organised I was informed the night before and then yet again early morning. All very good, Thank you!
Purchased item
Dura Beds Roma Deluxe Super Orthopaedic Sprung Mattress
"This mattress is very comfortable. I bought i..."
Robyn W.Verified
Easy and user friendly.
Purchased item
Bed Build, Installation and Removal of Packaging
"2 excellent gentlemen carried out the deliver..."
Laura A.Verified
Great
Purchased item
Livorno Strutted Upholstered Headboard
"Quick delivery, looks good but haven’t unpac..."
Trudi F.Verified
Easy to order online.
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Quick delivery. Only assembly was pushing on..."
Afolasade Abosede A.Verified
Great product!
Purchased item
Sirius Ottoman Storage Box
"Great. Exceed my expectations."
Barbara G.Verified
Good communication about delivery time. The 2 guys were polite friendly and did a great job delivering and assembling the bed
Purchased item
Removal Service - Bed Set (Bed Base, Mattress & Headboard)
"The guys were very quick and efficient"
James Y.Verified
Great company will definitely order again thank you
Purchased item
Topaz Back Care Orthopaedic Sprung Mattress
"Fantastic mattress really helped my lower bac..."
Jennifer H.Verified
When placing the order I asked for a delayed delivery. I followed up with a call to the office and he said he noted my preferred delivery date. 2 days later I got a text to say that they would deliver the next day, I was out of the country at the time. I had to call the delivery company to reschedule delivery.
Purchased item
Unpack and Disposal of Packaging
"The drivers did not remove and take all of th..."
William Y.Verified
Great service and excellent customer service communication
Purchased item
Grandeur Platform Top Divan Bed Base Only
"Great value"
Christine M.Verified
Let me order a divan base and headboard and took payment then informed me they don't deliver to Northern Ireland and I now have to wait for refund
Purchased item
Verona Divan Bed Set with Strutted Headboard
"Unfortunately you don't deliver to Northern I..."
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