You did not hold up your end of the discount. After several attempts to get you to do it, Including sending photos of the discount coupon offer, you did not respond once! The secret word, “Tortilla” was advertised for 15% discount. However when entered it only credited 10%. ???
Sound familiar? So, score the shopping experience as the lowest on the scale a 1. Because that is as low as it goes, possibly to score lower I would!