David H.Verified
I broke the plastic part on the handle and they sent me a whole new pan. Great experience
Purchased item
Presa Pan - DualHeat System™
"Love this pan. So much easier than rolling ou..."
Presa Pan store reviewsSee product reviews
Allison A.Verified
Lack of customer service and inability to clean off burnt on spots
Purchased item
Presa Pan - DualHeat System™
"I have tried to email multiple times (and mul..."
Gary F.Verified
Does not work as demonstrated on video. Customer support will not respond to voice mails or emails for refund and return requests.
Purchased item
Presa Pan - DualHeat System™
"Have the product preform like your videos. An..."
Wayne B.Verified
Worked out great.
Purchased item
Presa Pan
"Works great only issue is I was hoping for th..."
Carolyn H.Verified
Love it!
Purchased item
Presa Pan
"I get perfect tortillas every time!"
Sharon B.Verified
I received a used, damaged item. After numerous attempts to resolve, nothing was done.
Purchased item
Presa Pan - DualHeat System™
"I received a used unit. It had burnt food stu..."
Sergio S.Verified
Return process is horrible with no real customer service. It’s been two months trying to return the pan.
Purchased item
Presa Pan
"Return is horrible. Been trying to return the..."
Delonna W.Verified
Easy, not too much of a hassle.
Purchased item
Presa Pan - DualHeat System™
"It’s a beautiful pan and my mother absolutely..."
Sandra V.Verified
Ordering was very easy and it arrived fast!
Purchased item
Presa Pan
"I couldn’t pull up the recipe with the QR cod..."
Paul S.Verified
The pan did not work as advertised
Purchased item
Presa Pan
"The pan was labled as induction capable and i..."
Devendra N.Verified
Terrible waste of money
Purchased item
Presa Pan - DualHeat System™
"Terrible product for Indian rotis , very thic..."
Maria C.Verified
Sucked
Purchased item
Presa Pan
"Is not as advertised"
Sarika I.Verified
I had a bit of trouble with this. I tried a different approach, but it didn’t quite work as the video suggested.
Purchased item
Presa Pan
"The Presa Pan doesn’t seem to be working as e..."
Paul L.Verified
States that it works with induction but it doesnt.
Purchased item
Presa Pan
"I ordered this to use with my induction stove..."
Oralia Q.Verified
This does not work for me. I want a refund, please.
Purchased item
Presa Pan
"Hello I would like a refund please this does..."
Edna F.Verified
The website claims customer service will be good and get satisfaction guaranteed. This has not been my experience. I am very disappointed with the service and the product
Purchased item
Presa Pan
"I want a full refund and can't get help with..."
Ruby R.Verified
This company has been a prime example of bad business
Purchased item
Presa Pan - DualHeat System™
"Absolutely the worst product I’ve ever purcha..."
Amanda S.Verified
Disappointed with product overall. Used once and it didn't work like advertised.
Purchased item
Presa Pan
"The masa sticks to one side of the pan and th..."
Allen M.Verified
You have false advertising you have no customer service. You’re probably not even gonna print this review for others to see. But don’t worry I’m letting everybody know through my social media account, how terrible your customer service services and I can’t even do a true product review because I can’t use the product. It is not what you advertised.
Purchased item
Presa Pan - DualHeat System™
"Truth in advertising will help you out immens..."
Raul R.Verified
Arrived sooner than expected and priced reasonably.
Purchased item
Presa Pan - DualHeat System™
"It arrived much sooner than expected and is v..."
Abner C.Verified
It was easy and it arrived much sooner than anticipated.
Purchased item
Presa Pan
"My wife says it’s the best tortilla maker she..."
Emiliano H.Verified
Haven’t received any assistance and it feels impossible. Also, the pan doesn’t work
Purchased item
Presa Pan
"I’ve been trying to get assistance and have n..."
Curtis B.Verified
Web site says it works with induction cooktops. Did not work with mine.
Purchased item
Presa Pan
"Does not work on my induction cooktop."
Zachary D.Verified
The pan I received was damaged, and I was unable to reach support at all - [email protected] is not a working email address.
Purchased item
Presa Pan - DualHeat System™
"The pan I received was damaged and I was unab..."
Jacqueline G.Verified
Read previous comments.
Purchased item
Presa Pan - DualHeat System™
"Great concept but it just kept sliding all ov..."
Joanne P.Verified
Making tortillas is super fast and easy.
Purchased item
Presa Pan
"Love the size and super fast"
Ana Cruz C.Verified
Delivery was ok
Purchased item
Presa Pan - DualHeat System™
"It would it be helpful to come with instructi..."
Humberto G.Verified
I’m very satisfied with the process of buying and the delivery of my Presa Pan.
Purchased item
Presa Pan
"This press is the best idea to make tortillas..."
Bertha D.Verified
It came on time but it was not worth 99 dollars
Purchased item
Presa Pan
"I want to return it when you press down I onl..."
Maricella G.Verified
ok
Purchased item
Presa Pan - DualHeat System™
"my dough keeps geeting stuck at the top"
Kaitlin D.Verified
Wish it was higher quality and didn't have defects
Purchased item
Presa Pan - DualHeat System™
"The pan had a lot of grooves and indents on t..."
Julio M.Verified
Shopping was safe and secure. The order arrived quickly.
Purchased item
Presa Pan
"I bought the Presa Pan for my mom who's 70 an..."
Mark T.Verified
.
Purchased item
Presa Pan
"Takes some learning of course and is an aweso..."
Aura G.Verified
Shopping for it is ok but is useless
Purchased item
Presa Pan
"It doesn’t work sticks from the top so when y..."
Brenda K.Verified
Great!
Purchased item
Presa Pan
"Makes perfectly round tortillas! Can’t wait t..."
F O.Verified
Don't work as advertised
Purchased item
Presa Pan
"The handle needs to be tougher. It fills like..."
Marylou R.Verified
Nunca se me entregó la Presa Pan que pagué.
Purchased item
Presa Pan
"Nunca me ha sido entregada la prensa que pagu..."
David M.Verified
I never got it
Purchased item
Presa Pan - DualHeat System™
"I never got it."
Jeanette O.Verified
Will never purchase again
Purchased item
Presa Pan
"I tried making my dough with my recipe. The t..."
Perla M.Verified
The press pan don’t works well, I try contact the company and Never answer the calls and the email that have in the page don’t work
Purchased item
Presa Pan - DualHeat System™
"Don’t works well . I try contact you , but ne..."
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