Colleen R.Verified
Purchasing the product and navigating the site was easy. Product was delivered within the time frame.
Purchased item
FisioRest
"It is relaxing although have not seen any improvement with my neck pain to..."
ARTUVATE store reviewsSee product reviews
Devyn T.Verified
Easy to order, communicative about timeline, delivery, and follow up, shipping took a bit mainly because it came from overseas.
Purchased item
FisioRest
"I enjoy using this and carving out "me" time. I notice feeling more relaxed..."
Nancy R.Verified
I am trying to reach u with never any responses
Purchased item
FisioRest
"Giving me headaches. Been trying to return product. No answers.. there is..."
April V.Verified
I sent an email to the address provided for returns and it was kicked back saying it was undeliverable.
Purchased item
Mistery Gift ($20 Value)
"I’d like to return all items purchased. They did not relieve the pain like..."
Starr S.Verified
The product is not as advertised and so far the return process is not going well.
Purchased item
FisioRest
"It does not massage and provide cervical extension as shown in the advertis..."
Karen M.Verified
The team were great at rectifying the original issue I had. Communication was very good
Purchased item
FisioRest
"After the little hiccup with the first one I received not working, once i r..."
Nicole L.Verified
Will not provide information requested for refund but keep trying to get me to exchange for another/ more expensive product. I have indicated repetitively that I am not interested but simply wish to return for refund.
Purchased item
Shipping Protection
"I did not care for product and began contacting company promptly to return...."
Donna C.Verified
Queries were answered promptly.
Purchased item
FisioRest Pro
"Just what I need for my neck tension!"
Donna H.Verified
Alright. Arrived in good time. Too bad I don’t use it. Waste of money I find
Purchased item
Shipping Protection
"I don’t use it. It is not effective. I thought the pillow was cordless/rech..."
Margaret C.Verified
I was liking working and I sent them a video. They said they were sending a replacement out I have not received that yet. I tossed the other one out since it was was working.
Purchased item
FisioRest
"I am waiting on my replacement one still haven't received it"
Angie J.Verified
No
Purchased item
FisioRest
"The product does not do as advertised"
Stephanie H.Verified
Verry good!!
Purchased item
FisioRest
"Verry good product. I love it!"
Madelon H.Verified
I still don’t have this package. It came with postage due and I was gone for a week, so the post office sent it back.
Purchased item
Shipping Protection
"I did not received this order yet. It came with postage due, so the post of..."
Noel M.Verified
Good stuff!
Purchased item
Shipping Protection
"Great service thanks"
Stacy S.Verified
Two emails with no resolve with return and refund
Purchased item
FisioRest
"I’ve asked for a refund twice with no answer. I’m going to be filing a frau..."
Catherine H.Verified
I wanted to return it but was told I have to keep it for thirty days. I knew in five days that I didn't like it.
Purchased item
FisioRest
"It feels like a jack hammer is pounding on my head."
Francois C.Verified
Livraison en 10 jours
Purchased item
FisioRest
"Mal de cou pendant 35 ans Chiro, massage toujours à recommencer depuis 10 j..."
Alyson R.Verified
It was ok
Purchased item
FisioRest - Neck Hump Bundle
"I’m on the fence about the Artuvate fusion test pillow. While I enjoy it wh..."
Austin S.Verified
Customer service never replies
Purchased item
FisioRest
"Can’t return this and don’t like it."
Darryl P.Verified
Very happy, so far
Purchased item
Mistery Gift ($20 Value)
"So far so good, works well"
Gill H.Verified
Easy to use
Purchased item
FisioRest
"Eases my discomfort in use. Good"
Leah R.Verified
Stopped working after 2 uses
Purchased item
FisioRest
"The massage function stopped working after 2 uses. Very disappointing"
Mark B.Verified
All good
Purchased item
FisioRest
"Very relaxing and helpful massage unit. It has helped me with my neck pain"
Juan A.Verified
The product arrived in perfect condition and it works very well.
Purchased item
FisioRest
"It is very comfortable and my neck feels much better. I use it to relax and..."
Erin E.Verified
Refund not permitted
Purchased item
FisioRest
"Do not like at all. I want a refund but the will not provide one."
Grace M.Verified
No issues
Purchased item
FisioRest
"While I like some of its effects I can’t use it because it makes me dizzy"
Mr R.Verified
Great
Purchased item
FisioRest
"Great product, 20 mins before bed genuinely sorted my bad neck👍"
Shirley K.Verified
Easy to buy and didn’t take too long to arrive
Purchased item
FisioRest
"16 months of pain in my neck after one golf lesson and turning my head too..."
Terry B.Verified
Went well
Purchased item
FisioRest
"Worked as advertised."
Amanda Y.Verified
I can’t use this pillow l. Even on the lowest setting it irritates my neck. I have asked repeatedly for a refund, I received useless tips back (put a towel over it or just use the heat function). I sent a reply requesting refund. No response Then this survey comes. No refund. Poor rating. Bad experience.
Purchased item
FisioRest
"I have sent an email to support telling them the vibration irritates my nec..."
Vicki V.Verified
I need to return this product
Purchased item
FisioRest
"It caused me increased pain. I’d like to return it"
A J.Verified
Be true with product descriptions, some of us don’t have disposable income.
Purchased item
FisioRest
"I’m not of a fan of this device at all. Nothing like the description. The h..."
Elizabeth M.Verified
I was expecting more for the price
Purchased item
FisioBack - 3-in-1 Back Massager
"I just haven’t noticed much benefit."
Joanne L.Verified
Easy to order , shipped quick and customer service was excellent .
Purchased item
FisioSleep - Cervical Pillow
"Love this pillow ! I sleep so much better and my neck and back feel better..."
Suma R.Verified
I wanted to return it for a full refund but the refund policy is horrible. I'd end up paying more money and also losing more money if I wanted to return it. Very disappointed.
Purchased item
FisioRest
"Unfortunately, the product's vibration technique triggers migraines and cau..."
Monica D.Verified
Dislike the product
Purchased item
Shipping Protection
"I did not like it at all"
Alison P.Verified
Want a refund
Purchased item
FisioRest
"You could give us a full refund, the pillow actually makes my headaches wor..."
Elaine Z.Verified
Ok
Purchased item
FisioRest
"Ok"
Michelle B.Verified
Easy ordering and quick delivery. Really makes my neck feel better.
Purchased item
Free Returns + Protection
"Great customer service regarding an issue I had with my original order. I w..."
Valerie L.Verified
ordering was fine
Purchased item
FisioRest
"was not as I expected to be"
ARTUVATE store reviewsVisit store