Vonda H.Verified
Horrible
Worst customer service representatives ever...
Totally disappointed in Homebaa
Purchased item
Shipping Protection
"Worst purchase I made in my lifetime.
This item is not real leather, and i..."
Homebaa store reviewsSee product reviews
Arne H.Verified
Nice website and responded quickly to inquiries regarding customs delay
Purchased item
Shipping Protection
"Chandelier is nice though requires assembly. Packaging is amazing. US Cust..."
Susan V.Verified
I won’t purchase anything from here again
Purchased item
Rustic Round Wood Brown Small Dining Table
"Cheaply made and it looks awful. Table arrived with extensive damage on leg..."
Kevin M.Verified
Not helpful when needed help to understand how to mount the chandelier.
Purchased item
Elegant Antique Bronze Vintage Ceiling Chandelier
"Assembly instructions are in Chinese only. I figured out how to assemble it..."
Frank C.Verified
Very informative
Purchased item
Shipping Protection
"Very nice"
Larry H.Verified
Thank you. Shipping took too long.
Purchased item
Modern Cocoa Wood Revolver Vertical Sliding Bookcase
"Thank you"
Rachel H.Verified
Great!
Purchased item
Rectangular Wood Black 3-Tiers Plant Stand with Wheels
"Beautiful!"
Rebecca C.Verified
Overpriced junk with expensive shipping.
Purchased item
Shipping Protection
"I am very disappointed with the quality of this shoe rack. It is flimsy and..."
Cheryl S.Verified
Horrible experience!
Unable to return $300 item I received that was nothing like I ordered.
Purchased item
Black Rectangle Wooden Dining Bar Table With Footrest
"The shipmwnt that arrived was not what I ordered. When I tried to return it..."
Briana M.Verified
Loved!
Purchased item
Shipping Protection
"Amazing service!"
Anthony O.Verified
When you order from the website there is no indication that this product is shipping directly from China and takes an enormous amount of time. It also arrived packaged horribly with no assembly instructions. Trying to get anyone on the phone at Homebaa was a horrible experience.
Purchased item
Casual Horizontal Wooden Closed Back Short Bookcase
"This is not at all a well made bookcase, unfortunately. It fits together l..."
David K.Verified
Terrible customer service and couldn't figure out where the order was.
Purchased item
Shipping Protection
"Took almost 3 months to arrive. I wouldn't pay $25 for this flimsy bookcase..."
Michele B.Verified
A little slow on shipping
Purchased item
Shipping Protection
"It is a very attractive sconce, I was just surprised it's actually plastic...."
Rachel Z.Verified
It took months to receive my order! Absolutely ridiculous. Also the product was not advertised correctly, the lamp falls over and does not have a base to stabilize it. Very unhappy.
Purchased item
Decorative Butterfly Pattern Cylinder Metal Floor Lamp
"Lamp has no base to stabilize it, it tips over easily no matter what type o..."
Aj A.Verified
Cheap product. Over priced. Not real hard wood. Took months to receive. Charged some sort of international tax fee I assume a tariff without being notified.
Purchased item
Natural Finish Round Wood Metal Base C-Shaped Side Table
"Very cheap product. I thought it was solid hard wood"
Paul K.Verified
Order fulfillment and shipping took way too long.
Purchased item
Scandinavian Free Standing Natural Bamboo Floor Shoe Rack
"Shipping took over 2 months from order date, which is not at all what was e..."
Debra S.Verified
It was fine.
Purchased item
Adjustable Bucket Leather Seat Iron Swivel Bar Stools
"Very easy to assemble. The color was as shown. The backs on the stools were..."
Tara M.Verified
Took a long time to get product with not the best communication
Purchased item
Modern Glam Stone Square Metal Side Table with Shelf
"Love the color and shape!"
Po Box 453 C.Verified
Glad it arrived
Purchased item
Shipping Protection
"Was worth the wait!!!"
Chelsea V.Verified
Simple and thorough
Purchased item
Homebaa Colorful Round Metal C-Shaped Scandinavian Side Table
"Perfect little table! Sturdy and exactly as pictured. Super cute"
Kevin B.Verified
Took 3 months for my item to come.
Purchased item
Outdoor Classic Vintage Brown Solar Pillar Post Lantern
"Ave item"
Shawn G.Verified
Haven't received item, months later. Constantly emailed about doing this review though!
Purchased item
Shipping Protection
"Have yet to receive item, months later."
Lesli D.Verified
Use caution before purchasing from Homebaa. My experience has been extremely disappointing—poor communication, repeated delivery promises that were never fulfilled, and a product I paid for that never arrived. When a company takes your money but cannot provide clear answers or follow through, that’s a major red flag. I would not purchase from them again.
Purchased item
Modern Ribbed Globe Glass Pendant Light Flexible Length
"Use caution before purchasing from Homebaa. My experience has been extremel..."
Ler H.Verified
Website is easy to navigate. After I placed the order I was able to communicate through the website help tab.
Purchased item
Shipping Protection
"We have not yet installed the chandelier. Our remodel starts in June. When..."
Lemuel Y.Verified
Took a while to receive but worth the wait.
Purchased item
Scandinavian Free Standing Natural Bamboo Floor Shoe Rack
"Easy to assemble. Looks great. Nice solution to shoe clutter. Very satisfie..."
Gabrielle M.Verified
Lack of directions.
Purchased item
Shipping Protection
"Lovely design. Very complicated to assemble. There were no directions in E..."
Paula J.Verified
Took my money but didn’t get the product
Purchased item
Modern Wood Brown Multi-Tier Plant Stand with Casters
"You could improve by actually delivering the item"
Donna D.Verified
The assembly instructions were confusing and miss labeled.
Purchased item
Foldable Beech Wood Nut-Brown Shelves Hooks Coat Rack
"I can't figure out how to attach a picture. I thought i was ordering a "nut..."
Susan W.Verified
There was a small misunderstanding when I was ordering that was corrected right away. Great customer communication.
Purchased item
Colorful Modern Adjustable Dome Swing Arm Floor Lamp
"Useful, beautiful task lamp at a great price. The packing and shipping were..."
Lynn R.Verified
Shipping took 3 months.
Purchased item
Outdoor Vintage Solar Pillar Post Lantern Aluminum
"The lamp is great but it took 3 MONTHS to get! Unfortunately I couldn’t fin..."
Charles H.Verified
Slow slow production and shipping and low quality product
Purchased item
Natural Finish Saddle Wood Backless Sled Bar Stool
"Shipping protection cost me more and got me nothing!"
Ladan M.Verified
Long delivery time
Purchased item
Adjustable Arc Floor Lamp with Three-Tier Storage Shelf
"Quality not as expected and took very long to arrive."
Robert G.Verified
Was simply
Purchased item
Shipping Protection
"Just what I ordered"
Luis B.Verified
The lamp is a fake model and very bad quality
Purchased item
Shipping Protection
"I hate having to buy this insurances which are really created to bump up th..."
Ahmed H.Verified
read previous comment
Purchased item
Sleek Black Vertical Linear LED Metal Wall Sconce
"Not as expected and the real issue happened with a massive delay in the del..."
Barbara L.Verified
I have bought items from you previously and in one instance I asked and paid for expedited shipping. It did not happen so I was out the extra money. End tables we ordered broke once we tried to pick them up to move them. We are throwing those away.
Purchased item
Simple Horizontal Natural Pine Low Storage Bookcase
"I didn't realize it would come unfinished!! The photo looks like it had a l..."
Nancy A.Verified
The tree came well and well packaged.
Purchased item
Tree Gold Tall Entryway Freestanding Coat Rack with Hooks
"This artsy tree is exactly what we needed in our bathroom. It is useful and..."
Robin N.Verified
First of all, it took forever to get the light and then when we got it, it was defective
Purchased item
Walnut Wooden Square LED Flush Mount Ceiling Light
"The light never stopped blinking. A licensed electrician said it was a piec..."
Jamie S.Verified
I would never purchase from here again. Long wait time to receive product (waited over 2 months), no assembly instructions sent, wrong sized pieces were sent, no one answers the 24/7 phone number, overall quality is cheap. I would rather buy from Ikea in the future.
Purchased item
Children's Pastel Closed Wood Drawers Wide Bookshelves
"I don't know where to begin. We ordered this bookcase for my kid's room in..."
Lisa S.Verified
Things take forever, ask for reviews of items not received.
Purchased item
White Stone Rectangular Drawers Block Base Coffee Table
"No where in the description of the coffee table does it say "faux leather f..."
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