The entire process from ordering the product to contacting customer service is extremely easy.
Purchased item
AtomStack A70 Max Laser Cutter
"This thing is a beast! The speed, accuracy an..."
Raymond K.Verified
From initial purchase, to swapping out items, items not in stock to offering me alternative items at no extra cost. Even after receiving ensuring, I received with no issues.
Purchased item
AtomStack P1 Laser Engraver
"This little guy is a life saver for me at sho..."
Ricky R.Verified
Everything went well
Purchased item
AtomStack Kraft Dual-laser Engraver 20W Diode + 1.2W IR
"It is very well made and works very good"
Marcy N.Verified
Got everything in a timely manner, but the sample materials are missing. Atomstack said they were going to send them but I still have yet to see it.
Purchased item
AtomStack Kraft Dual-laser Engraver 20W Diode + 1.2W IR
"I think i would love it if I could get it set..."
Diana D.Verified
Great experience so far.
Purchased item
AtomStack A70 Max Laser Cutter
"Love the machine. The only downside was we p..."
Paul A.Verified
Had things missing but costumer service fixed right up.
Purchased item
Lightburn Software - Gcode License Key, for Most Diode Laser Engravers Machines On The Market
"Needs to be alike more user friendly"
Cipriano L.Verified
Not worth the money
Purchased item
AtomStack AC2 Wireless Camera for Laser Engraving and Cutting Machine
"This is the worst company I have ever bought,..."
Matt L.Verified
Shopping here is easy, shipping is fast and good communication on status of packages.
Purchased item
AtomStack R5 Automatic Conveyor
"This conveyer is easy to put together and add..."
Darrell L.Verified
It was great Katherin was alot of help being me what I wanted to purchase.
Purchased item
AtomStack R30 V2 Upgraded Infrared Laser Module for Metal and Plastic
"Love the new R30 V2. Lasers like a it was men..."
Dick R.Verified
I bought something.
Purchased item
AtomStack P1 Laser Engraver
"I tried it once and just have not had the des..."
Edmund J.Verified
Fast and free shipping. Got it in 3 days.
Purchased item
AtomStack A70 Max Laser Cutter
"Great product, though it could have more clea..."
James L.Verified
Easy to navigate and make my purchase.
Purchased item
AtomStack P1 Laser Engraver
"I ordered this for taking to shows and making..."
Joshua S.Verified
Great company
Purchased item
AtomStack A70 Max Laser Cutter
"Great machine and a pretty easy installation...."
Kent N.Verified
The website was very slow for me when I use my laptop. Also, confusion on the differences between the rotary roller units as to benefits or features on each to help me choose the best one for my application.
Purchased item
AtomStack Laser Engraver Rotatry Chuck R8
"The instructions included were very helpful t..."
June B.Verified
Take a while to get it and no progress information
Purchased item
AtomStack Hurricane 55W CO2 Laser Cutter
"Alignment is off and the power fluctuation"
Michael B.Verified
Didn't take long to get .you order. I didn't have to wait 9 months.
Purchased item
AtomStack A70 Max Laser Cutter
"Hey, this 70 Max is a monster. Will more than..."
PhilipVerified
Easy to set up, and an amazing value!
Purchased item
AtomStack A70 Pro Laser Cutter
"Easy set up, and the power is amazing!"
Benoit L.Verified
When I ordered my P1 on line, everything when well until I received a e-mail from atomstack mentionning they have to cancel my order because I was in Canada. Communicating with your support, they finally found a solution, but it takes weeks to resolved , delaying my delivery. When the stock is reserved for specific country it should appears on your website.
Purchased item
AtomStack P1 Laser Engraver
"very easy to use.
quality of the laser is exc..."
Piotr K.Verified
The purchase went smoothly, and the shipping was relatively fast, especially considering that I bought it during the preorder.
Purchased item
AtomStack Kraft Dual-laser Engraver 20W Diode + 1.2W IR
"This is my first laser and I’m very happy wit..."
Michael D.Verified
Love AtomStack, Have 2 machines. Great1!!!
Purchased item
Lightburn Software - Gcode License Key, for Most Diode Laser Engravers Machines On The Market
"Thanks"
Elena M.Verified
Easy to shop and quick shipping. Communication is great!
Purchased item
AtomStack A30 Pro Laser Engraving and Cutting Machine with F60 Air Assist Kit
"I love Atomstack brand as I have a A5 Pro and..."
Cesar A.Verified
Everything has been smooth and easy to buy, I like the website but please I need more material settings in the software. I’m trying to use the dual laser (Kraft) and only have 3 materials.
Purchased item
AtomStack Material kit for Kraft
"I can’t say too much because it was free but..."
Frederic V.Verified
Excellent
Purchased item
AtomStack F2 Laser Engraving Cutting Honeycomb Working Table Board Platform with Fixtures
"I must say.....I started with the laser and t..."
Richard H.Verified
Fast shipping and as stated in the description
Purchased item
AtomStack A40 Pro V2 Laser Engraver with F60 Air Assist Kit
"Upgraded from the S20 Max and love it. The au..."
Jill S.Verified
You are terrible to order from. Everything takes forever to get here. I wish I wouldn’t have ever ordered an ATOMSTACK. Better believe I never will again.
Purchased item
Atomstack Window Lens Replacement Lens for A6/12/24/48 Pro/Ultrta A10/A20/A40 PRO V2/Max A70 PRO/ A70 MAX Laser Engraver
"It hasn’t come! I ordered it a month ago and..."
Brian F.Verified
The shopping g was fine just an issue with receiving what I paid for.
Purchased item
AtomStack Kraft Dual-laser Engraver 20W Diode + 1.2W IR
"Well since I still haven't received the entir..."
Roxanne J.Verified
Very easy to find what you're looking for, fast and easy checkout
Purchased item
AtomStack Kraft Dual-laser Engraver 20W Diode + 1.2W IR
"The Kraft is a beautiful machine, although I..."
Steve H.Verified
Once the order was placed, it went fine. But it is SO hard to order parts from Atomstack. I've been trying to get the cross light with little board for two months now. Finally got a reply once I posted something on their FaceBook page. Paid for them, received one and it was only the light, not the little board it is attached to. Now going back and forth and STILL have not received confirmation that it was shipped.
Love the machine, but I can't see buying another one to upgrade again with
Purchased item
AtomStack Cooling Fan Replacement for A40 Pro V2
"Once the order was placed, it went fine. But..."
Mark M.Verified
I placed my order and I had the new module in no time.
Purchased item
AtomStack M150 33W Laser Module with 6 Diode Cores
"It cuts with ease, uses less power than my 20..."
Diane T.Verified
Easy to order and the new rotary check came in when promised however the manual and level were missing and I still can not get it to work.
Purchased item
AtomStack Laser Engraver Rotatry Chuck R8
"There was no manual so I had to find it on th..."
David S.Verified
Great experience shipping g for this laser, I had a few questions and customer service did answer to help decide on the A30 pro.
Purchased item
AtomStack A30 Pro Laser Engraving and Cutting Machine with F60 Air Assist Kit
"My first laser, and couldn’t be happier. Asse..."
Hal F.Verified
No problems
Purchased item
AtomStack A40 Max Large Size Laser Engraving And Cutting Machine with F60 Air Assist Kit
"Very pleased withA40 Max"
Brandon T.Verified
Ill be a returning customer for years to come!
Purchased item
AtomStack Hurricane 55W CO2 Laser Cutter
"I love it!"
Doug M.Verified
perfect online ordering experience.
Purchased item
AtomStack Laser Engraver Rotatry Chuck R8
"What a great rotary and love using it on a da..."
Francisca O.Verified
Easy to navigate on the website and order was received on time
Purchased item
AtomStack A10 Pro Laser Engraver
"Second time purchasing the A10 pro because i..."
Wallace M.Verified
Shopping on the Atomstack website was very user friendly and the prices were reasonable.
Purchased item
AtomStack P1 Laser Engraver
"Neither like it or dislike it. I wish I could..."
Brent R.Verified
Fast shipping.
Purchased item
AtomStack AC1 LightBurn Camera for Precise Positioning of Laser Engravers and Cutters
"Haven’t actually got to try it out. Where the..."
Spencer H.Verified
The machine and accessories are four star but the Atomstack customer service is pretty on it.
Purchased item
AtomStack Hurricane 55W CO2 Laser Cutter
"I bought the Hurricane CO2 55W Pro bundle whi..."