AtomStack store reviewsSee product reviews

I reached out to customer service and they were very helpful, steering me in the right direction.

Order went smooth. Showed up in one piece. Had an issue that turned out to be a bad power supply, but they got a new one out to me. It is used daily for the past few weeks.

Lack of phone number for support, but still works

I had no problems with the shopping and shipping experience so far. Everything arrives without damages or issues.

Unfortunately, my experience was not good. I only received the machine, but none of the accessories, because AtomStack only sent me one tracking number. I was never informed that there were multiple packages. Now the other packages are being held and, since this is an international shipment to Buenos Aires, I am being asked to pay the shipping fees again even though it is not my responsibility. The machine is incomplete and disassembled because I cannot use it without the accessories.

Great form, user-friendly. But not oriented to B2B buyers. Nothing is foreseen to include company details in it, like a VAT number. Lost a lot of time communicating about it.

Their shipping was shockingly fast, quality is way above what I dreamed I would get for the price. Keep up the good work, I'm recommending your shop to anyone interested in CNC Laser applications. Best money I've spent this year!

Once i finally found the non sponcered websight , It felt like this place was in My dna. It felt great placing the orders here. When i was finnished, I was at peace. When the A10 V2 arrived, it was instantly , love at first sight. I almost want to order that machine again, just to relive that awsome experience. Everyone should have one!

J’ai acheté un laser hurricane. Je rencontre un problème pour l’utiliser j’ai fait un message à l’assistance mais TOUJOURS AUCUNE NOUVELLE !!! UN CLIENT MECONTENT

it was very simple and good to buy, because there is a German Site for me better, my english is not the best ;-)

Good business

Great

faster than expected

They take your money quick then delay sending laser then DHL refused to deliver to my village, I had to walk 20 miles in 30 Deg heat, to carry the very large laser box home on foot. DHL use lazy drivers who decide if they visit you or drop of with no actual customers consent. Shame on DHL and Atomstack for not carrying after they get your money.

Customer service is horrible

Super

Sought-after parts are very hard to find and are then sold out Gesuchte Teile sehr schwer zu finden, und sind dann ausverkauft

Perfect.

Purchased a 20 watt diode laser, air assist, and cover. Had a learning curve figuring out operating software lightburn, but online assistance and YouTube videos save the day. Enjoying laser etching wood projects.

The order and delivery was easy and fast. The start-informations for the laser and the tutorials are not to good for beginners i think. The laser also has some strange weaknesses and the lens was wrong mounted. Now it runs and hopefully no more problems will come...

Problème axe Y il a fonctionné un moment, et de nouveau en panne !!

Teile der Geräte funktionieren nicht bin noch am kähren bis alle Fehler beseitigt sind

Die Lieferung war ganz okay, aber das es auf 5 einzelne Bestellungen aufgeteilt wurde fand ich nicht okay. Das der Kraft mit einer seperaten Lieferung (mit einem Lkw) geliefert wurde kann ich verstehen, weil er so schwer war. Denn hätte man aber zuerst los schicken können. So hätte ich es mir gewünscht, da man ja mit dem Kraft alleine schon hätte arbeiten können.

i Like it

I really like the machine! I think it offers very good value for money. It works precisely. It has two downsides: the air compressor is very loud, and it doesn’t switch on and off automatically. It runs constantly! Unfortunately, this is very annoying.

Great laser 10 times better than my old 10 wat Recommend it to everybody!!

Excelent machine! I did many things

Found what I needed great addition to my laser engraver

Everything clear and easy.

.

Bon

Good

Shopping was easy and shipping was fast

I highly recommend it.

Muy fácil y rápido

I tried to cancel the order immediately after I ordered it and pretty much got told there was nothing they could do. And a restocking fee of 10% plus shipping wasn’t worth me returning it.

Easy and good communication

This is a great company who cares about its customers.

Simple, quick and efficient

Package arrived a week late. When ordering the laser burner, my card # was stolen & account depleted. Your server is not secure.