I just want to return it and am having such an issue
Robin M.Verified
Item arrived in a timely manner
Joanna L.Verified
The red light device didn’t work at all. The vagus nerve simulator is okay, but doesn’t fit right on my neck for the hands-free I was expecting. I have to hold it in place to feel anything
Maureen T.Verified
Nothing positive to say about this dodgy company!
Jane K.Verified
There’s minimal information sent with your product
The phone number does not go through
Email took several days for response and my fault
I accidentally deleted your response
I will try again
Donna D.Verified
Could not get it to work in a way that would give me any relief.
Theresa H.Verified
Enough said
Janine C.Verified
No massage or any other modes other than the last one “automatic” mode I think is what it says. The massager doesn’t work, don’t know what the other modes are supposed to do but only the heat plates are working and the ems. Not as advertised.
Jennifer B.Verified
Good company to deal with.
Danielle S.Verified
??
Boutain V.Verified
Very easy no pressure to buy anything else like other companies
Amber S.Verified
I placed my order months ago and still have not received it. I requested it be tracked and have received no help.
Amber Vazsonyi [email protected]
Judith J.Verified
I received it with no instructions whatsoever. No paperwork. Nothing. I want to return it now
Anne S.Verified
I would never give them another penny. They do not follow their own policies and have horrible customer service.
Debbie O.Verified
Yeah good
Michel M.Verified
Very good
Elaine N.Verified
O
Tony R.Verified
Products arrived quickly, thought I would be waiting awhile.
Clara M.Verified
Went very well
Palma C.Verified
No customer service
Patti J.Verified
The person I chatted with helped to better understand the use of the neck massager and I now use it more often.
Fernando L.Verified
The shipping took forever. I thought i was being scammed at first but then received the product. The product is too small for my neck thickness
Tim H.Verified
Very shitty customer service
Leslie I.Verified
Delivery was smooth
Liana D.Verified
Poor quality materials.
Jane G.Verified
Great
Susanne D.Verified
I got stalled by customer service for over a month to get half a refund.
Jennifer T.Verified
Good service and delivery
Maria F.Verified
started of good , but shortly after got overheated , not a good item quite unsafe .
Szemun C.Verified
The shipment was delayed
Paul L.Verified
What shopping experience..?
Gloria F.Verified
Would like instructions where to return the device and how to obtain my refund
Diane G.Verified
Delivery was late but worth the wait
Carlos L L.Verified
The support team keep me informed about my order.
Richard W.Verified
Paid alot of money for alot cheap products. Will never consider buying anything from you again.
Emily R.Verified
No words
Connie K.Verified
I didn't know what to expect from the order as many times the gadgets one gets off of Facebook may be just that! I was pleasantly surprised. The unit is well made and works very well to provide stimulation to my neck and has helped with the constant neck pain I've had for years. I have used it daily since I received it and would recommend it for those who have stiff neck problems and tight muscles in the back of the neck.